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AutoFair Honda
Manchester, NH
3,498 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,498 reviews
September 07, 2018
Oil change Brought my 2015 accord in for an oil change went from Chevy to Honda Peter answered all my questions and concerns that I raised switching car brands v Brought my 2015 accord in for an oil change went from Chevy to Honda Peter answered all my questions and concerns that I raised switching car brands very helpful. More
by TYBLESS
Verified CustomerEmployees Worked With
Peter Scheibe
September 07, 2018
Very professional staff. Peter and Warren were great. 2015 CR-Z injector problem, Was diagnosed quickly and repaired in a reasonable amount of time for the price quoted. The dealership provided me with a 2015 CR-Z injector problem, Was diagnosed quickly and repaired in a reasonable amount of time for the price quoted. The dealership provided me with a free loaner while my repairs were completed. More
by RGAGNON925
Employees Worked With
Randall Werner, Frank Cisewski, Peter Scheibe
September 07, 2018
Frank is amazing! Very helpful and a contact person to trust Frank is amazing! Very helpful and a contact person I can trust. In New Hampshire you really can't get around without a reliable car and Frank makes Frank is amazing! Very helpful and a contact person I can trust. In New Hampshire you really can't get around without a reliable car and Frank makes sure my car stays that way. So grateful to have such a caring service contact. More
by rp
Employees Worked With
Frank Cisewski
September 07, 2018
A few problems I was told the new car was detailed, it was not the outside was dirty, the inside was clean but still had a bad smell from someone being in it, It was I was told the new car was detailed, it was not the outside was dirty, the inside was clean but still had a bad smell from someone being in it, It wasn't detailed, almost like it had been taken for a joy ride of 44 miles, I say 44 miles because the paperwork we had to sign said it only had 11 miles on it when it had 54. When I asked about the 44 miles they just laughed. . Then there was the damaged to the rear left that we were not told about. Yes, they fixed that after having to waste time to take it in and pick it up. The last car I bought there, same thing happen Oh it is detailed, it was not, in fact my wife found some women sunglasses in one compartment, Good thing we have a trust...that car also had over 200 miles on it. Brand new think again. Nothing was done about those miles ether. If you do buy from this place ask to see the car you are buying and check it before signing anything, More
by STARWALLS
Employees Worked With
Shantel Frost, Christian Chaput
September 07, 2018
Out with the old in with the new!!!!!! Susan was awsome from the time we walked in till the close of the deal. Everyone was friendly and susan went to bat for us and made the deal happen I Susan was awsome from the time we walked in till the close of the deal. Everyone was friendly and susan went to bat for us and made the deal happen I am so happy with my new CRV and all the features it has i love it and cant think Autofair honda and Susan enough!!! This is why they get my repeat business More
by Katie
Employees Worked With
Susan Kiver
September 07, 2018
Came in with 3 issues-none fixed I brought my 2016 Honda Pilot in for three separate issues-one was apparently a known issue and no fix was recommend, the other two were said to be fi I brought my 2016 Honda Pilot in for three separate issues-one was apparently a known issue and no fix was recommend, the other two were said to be fixed and were not. The first issue was a clunking sound that I would especially hear in reverse. John, the tech, explained to me that it is brake clicking and it’s normal and there was no safety concern. The next issue was a creaking noise from the front floor. John explained there were some welds in the frame gusset that were off and he made an adjustment to fix the sound. The third issue was a clicking sound from the dash. John again explained that there was a service bulletin available and he factory rebooted the infotainment system assuring me this would be the fix. All three issues are still happening. I called Frank Cisewski, the Service Manager to tell him this and ask about an item I left there. He was “surprised” to hear this. I told him I have 0 confidence in this service center especially after an equally dissatisfying experience of having a tow hitch installed after just purchasing the vehicle a few years ago. I should have listened to my instincts and never taken my car back there. I left with the same three issues I went in for and was down the diagnosis fee. I will never go back there. More
by JENASLOSBERG
Employees Worked With
J. Asang-Certified tech, Frank Cisewski
September 07, 2018
Customer Service is Autofair's highest priority I bought my car from Autofair Honda in 2016 and I wouldn't think of bringing it elsewhere for service. When I need service they make the experience as I bought my car from Autofair Honda in 2016 and I wouldn't think of bringing it elsewhere for service. When I need service they make the experience as easy as possible. Your drive your car into a bay, fill out some paperwork, and they take care of the rest. Autofair service has always prompt, professional, and delivered at an affordable cost. More
by TBWHITMAN68
Employees Worked With
Chris Lavallee, Matt DiClemente
September 06, 2018
First oil change since purchase of 2018 CRV I found the the technician B. Bellegarde to be extremely helpful, this was a first oil change since purchasing our CRV. I did have a few technical q I found the the technician B. Bellegarde to be extremely helpful, this was a first oil change since purchasing our CRV. I did have a few technical questions that he was able to answer. I was very satisfied. More
by RICAYOTTE
Employees Worked With
B. Bellegarde
September 06, 2018
Great with Communication John has helped us with our Honda van twice. He got our vehicle in quickly, communicated the details in a timely manner and was forthcoming with cost John has helped us with our Honda van twice. He got our vehicle in quickly, communicated the details in a timely manner and was forthcoming with cost and upcoming necessary maintenance. He is professional and is great with customer service. I will continue to bring my vehicle to John Swallow. More
by RocksFam
Employees Worked With
John Swallow
September 06, 2018
Excellent I brought my car in for an oil change last week, and chose to wait at the dealership. My technician was attentive and polite. I was very pleased that I brought my car in for an oil change last week, and chose to wait at the dealership. My technician was attentive and polite. I was very pleased that the job was done quickly. My technician came and explained everything that was done on my car. He made sure that he answered any questions I had before I left. My experience was A- Plus. Susan Marshall More
by SMARSH1229
Employees Worked With
I don't remember his name.
