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AutoFair Honda

Manchester, NH

4.7
3,496 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,496 reviews

August 22, 2018

Attentive, competent and professional service. I've always liked AutoFair Honda's service department. Never had a problem. Now the people who determine the value of a trade-in when purchasing a new More

by AC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam Farley
Aug 24, 2018 -

AutoFair Honda responded

AC, thank you so much for your positive review for Liam! We promise to look into your concerns regarding the pre-owned appraiser. Please accept our most sincere of apologies.

August 22, 2018

Quick, thorough and met my expectations. I was taken care of right away. Liam was pleasant, polite and thorough. He asked me about my concerns and offered me a discount with your service pack More

by JOAN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam Farley
Aug 27, 2018 -

AutoFair Honda responded

Joan, thank you for taking the time to write such a wonderful and detailed review of your experience with Liam and our service department!

August 22, 2018

Excellent service! Always have a great experience. Friendly staff, clean waiting area, free access to WiFi. Loaner cars available when needed, quick initial paperwork an More

by AMANDAD23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Werner, Mike Montemerlo
Aug 27, 2018 -

AutoFair Honda responded

AMANDAD23, thank you so much for sharing your experience with Mike and Randall. We are proud to have you as part of our family and we are honored to have you as one of our customers.

August 22, 2018

Exception service My service advisor Randell is as good as they come, he’s been my advisor for at least 14 years. The service is usually top notch. I will always bri More

by FB3SLB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Werner
Aug 24, 2018 -

AutoFair Honda responded

FB3SLB, thank you for continued loyalty and patronage. 14 years is a long time, so please know how much that means to us. We promise to pass your compliments on to Randall. Thank you again!

August 22, 2018

Very pleasant experience Our salesman, James Dean was extremely helpful and dedicated to satisfying our needs for a new vehicle. My wife and I enjoyed the experience of worki More

by CADY1012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dean, Adel Mohammed
Aug 24, 2018 -

AutoFair Honda responded

CADY1012, we can't begin to express how much your review means to us. Thank you. We genuinely hope to continue earning your business and respect with every visit. James wanted to say thank you for the incredible review as well!

August 22, 2018

Shawn and Frank Shawn was very courteous and helpful when making the decision of purchasing my CVR. He is a very good and easy going dales person to deal with. Frank More

by DDEGULIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Warren, Frank Carnucci
Aug 27, 2018 -

AutoFair Honda responded

DDEGULIS, thank you for your kind words. Our entire team strives to provide our customers with a world class experience and we’re happy to hear that we've been able to deliver on that. From Frank, Shawn and all of us here at AutoFair, we appreciate your positive feedback and patronage.

August 21, 2018

Busier than expected Everyone was super helpful, however I dont think there was enough staff to handle your business which gave you they rating I gave. We were waiting way More

by MARYPAGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esmeralda Sarmiento, Frank Carnucci
Aug 27, 2018 -

AutoFair Honda responded

Dear Mary, I am very sorry to hear about your experience. We strive to provide our customers with a world class experience when they visit our store and I'm sorry to hear that we missed that goal with your recent visit. We're glad that Jim was able to make up for some lost time and we will continue to work to improve our speed. Thank you for choosing AutoFair Mary and we promise to keep working hard to improve.

August 21, 2018

Don't know whjat that means I liked the timely discount I received. Always an opportunity to get service fast. Should noty put a minimum on this space to submit...thanks More

by SEAMAZEEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Reynolds
Aug 27, 2018 -

AutoFair Honda responded

SEAMAZEEN, thank you so much for sharing your experience with Pete! We promise the parameters are not our own, but we really appreciate you fulfilling them just to compliment Pete! We look forward to working with you again!

August 21, 2018

Service Advisor did an excellent job. Took my car in for some work and the Advisor Pete was very helpful. He went over in detail all the work that was to be done and kept me informed alon More

by TTRENGALI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reynolds, Pete, Pete Reynolds
Aug 27, 2018 -

AutoFair Honda responded

TTRENGALI, thank you for taking the time to write such a wonderful and detailed review of your experience with Pete and our service department. Your review paints such a perfect picture of why we love our team at AutoFair Honda. We are family and we want our customers to feel like a part of our family. Oh behalf of all of us at AutoFair Honda, thank you for giving us the opportunity to help you and we look forward to seeing you again.

August 21, 2018

overall good Staff is great here, my only complaint was the total time i was there purchasing my vehicle. The salesman was great but also had other clients he was More

by RUSSELL_2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Black, Derek Hammond, Jimmy Nartiff
Aug 27, 2018 -

AutoFair Honda responded

RUSSELL_2424, we are very sorry for the wait time but we are thankful for the compliments. We will continue to work to make sure this type of extended wait time doesn't happen to anyone else. Thank you for understanding and being so nice about our error. We look forward to really surprising you with speed next time.

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