AutoFair Honda

Miscommunication I called in the morning and spoke to a woman on the phone and explained my issue to her (my heat panel was dragging on the ground and I needed it fixe I called in the morning and spoke to a woman on the phone and explained my issue to her (my heat panel was dragging on the ground and I needed it fixed and asked how long it would take). I then asked if it was still covered by my warrenty since I bought it from you guys 2 years ago and I have a 3 year warrenty and she said it was. When I brought it in, the man that helped me said it was not because there was damage. I explained that the damage was caused by when I went over a speed bump or a small bump in a road - all reasons I brought it in for service - and he then blamed me for it being off of the car. I had brought it in a month ago for inspection and it was never mentioned to me that it was off or loose nor was there a note about it. More

Perfect, very respectful team. Fast and good work . I don’t have an appointment, I went there and asked them for a state inspection and to fix other things. The team were very helpful so they took my ca I don’t have an appointment, I went there and asked them for a state inspection and to fix other things. The team were very helpful so they took my car inn. I asked for the shuttle service so They called the shuttle for me to drop me off home. They called me after 2 hours when the work was done which is really fast and I love it. The shuttle was buy at the time of the pickup so they sent me their manager to pick me up from my home. Over all excellent service and very reasonable. I highly recommending the service there. Thank you. More

Excellent. I have come here for 16 years The service at AUTOFAIR is excellent. I recommend them highly and without reservation. They do their very best to be prompt, curteous, informative. I The service at AUTOFAIR is excellent. I recommend them highly and without reservation. They do their very best to be prompt, curteous, informative. I have the greatest respect for their service department. I would not go anywhere else. More

Courteous and polite sevice. I drove into Honda Autofair without and appointment because I suspected my Accord had more than. a tire balance problem.. Mike Kelly made me feel welc I drove into Honda Autofair without and appointment because I suspected my Accord had more than. a tire balance problem.. Mike Kelly made me feel welcomed and assured me they would correctly analyze the situation.. Didn't have to wait to long when Mike called me over and went over the problem along with the master mechanic. Repair work was done professionally and I was given a military discount. Greatly appreciated! I am happy the problem was resolved in a timely manner. Thanks, Dan More

Great first time experience My wife recomended your shop fir my service work. Mike did a great job keeping me informed of the work and cost involved. Highly recomended. My wife recomended your shop fir my service work. Mike did a great job keeping me informed of the work and cost involved. Highly recomended. More

Fantastic truck buying experience I recently purchased a Ridgeline. I was very fortunate salesman Keith Rodriguez was outside under the canopy to greet me. He was first of all a great I recently purchased a Ridgeline. I was very fortunate salesman Keith Rodriguez was outside under the canopy to greet me. He was first of all a great guy, extremely polite and attentive to me being comfortable and completely knowledgeable of every aspect of my Ridgeline. Keith made me feel like we were a team and not just a salesman trying to make a buck. I would recommend anyone I referred to ask for him. He is a star salesman in the making. I would also like to thank Shantel Frost in sales and Scott Cushing in finance .for their excellent. job in making my purchase more pleasurable. Last but certainly not least I want to thank Mike Montemerlo in service who also happens to be a great guy and a fantastic service rep. He went above and beyond what he had to do especially the day I picked my truck up after my options were complete. There were extreme thunderstorms in the area with potential hail and he made sure my truck stayed inside. Excellent job by all. More

Awesome~ Liam was very helpful and explained everything very well. I needed an oil change and my tires rotated. I wasn't sure about the tires and why they ne Liam was very helpful and explained everything very well. I needed an oil change and my tires rotated. I wasn't sure about the tires and why they needed to be rotated because it was just done at my last visit and the importance of rotating my tires. I didn't want to wait for a long time and I didn't they were done in no time. More

Regular maintenance I dealt with John Otis at the shop and he was great. I made my appointment online at 1 PM for 2 PM. My car was done by 2:30 PM. I was happy with the I dealt with John Otis at the shop and he was great. I made my appointment online at 1 PM for 2 PM. My car was done by 2:30 PM. I was happy with the quick turnaround and with John himself. He was very good advisor. More

timely, and very happy with service Clean, efficient and friendly! I had my car detailed and they did a great job. I was given a fair price and purchased a reward program to save money Clean, efficient and friendly! I had my car detailed and they did a great job. I was given a fair price and purchased a reward program to save money in the future. More