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AutoFair Honda
Manchester, NH
3,508 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 10, 2018
Bought a new car I found the salesperson to be excellent. She was clear, concise, friendly, easy to relate to. Buying a car is not always a pleasant experience, but I found the salesperson to be excellent. She was clear, concise, friendly, easy to relate to. Buying a car is not always a pleasant experience, but she made it so. More
by TPDOLAN33
Verified CustomerEmployees Worked With
Kevin Zych, Esmeralda Sarmiento
August 10, 2018
Very easy to work with! Everyone was so efficient, helpful and easy to do business with! Definitely my best car buying experience yet and this is my 5th new car purchase. Everyone was so efficient, helpful and easy to do business with! Definitely my best car buying experience yet and this is my 5th new car purchase. More
by CASSLACHANCE
Employees Worked With
Daniel Griffin, Frank Carnucci
August 10, 2018
Turned down everywhere else, but Honda helped!! Wow. I had bad experiences at other dealers because of negative equity and less than perfect credit but my salesperson Debbi, and the folks in finance Wow. I had bad experiences at other dealers because of negative equity and less than perfect credit but my salesperson Debbi, and the folks in finance Jim and Aaron really pulled through for me. Huge thank you to Kevin Zych who went above and beyond to get me into a brand new HR-V within my budget. Superstars. Couldn’t be happier!! More
by ALLIEGROULX
Employees Worked With
Kevin Zych, Debbi Roy, Jason Asbury, Jimmy Nartiff
August 09, 2018
Miscommunication I called in the morning and spoke to a woman on the phone and explained my issue to her (my heat panel was dragging on the ground and I needed it fixe I called in the morning and spoke to a woman on the phone and explained my issue to her (my heat panel was dragging on the ground and I needed it fixed and asked how long it would take). I then asked if it was still covered by my warrenty since I bought it from you guys 2 years ago and I have a 3 year warrenty and she said it was. When I brought it in, the man that helped me said it was not because there was damage. I explained that the damage was caused by when I went over a speed bump or a small bump in a road - all reasons I brought it in for service - and he then blamed me for it being off of the car. I had brought it in a month ago for inspection and it was never mentioned to me that it was off or loose nor was there a note about it. More
by KAMATO4
Employees Worked With
I do not know who I worked with either time
August 09, 2018
Perfect, very respectful team. Fast and good work . I don’t have an appointment, I went there and asked them for a state inspection and to fix other things. The team were very helpful so they took my ca I don’t have an appointment, I went there and asked them for a state inspection and to fix other things. The team were very helpful so they took my car inn. I asked for the shuttle service so They called the shuttle for me to drop me off home. They called me after 2 hours when the work was done which is really fast and I love it. The shuttle was buy at the time of the pickup so they sent me their manager to pick me up from my home. Over all excellent service and very reasonable. I highly recommending the service there. Thank you. More
by fareeq_1985
Employees Worked With
Neil at service department
August 09, 2018
Excellent. I have come here for 16 years The service at AUTOFAIR is excellent. I recommend them highly and without reservation. They do their very best to be prompt, curteous, informative. I The service at AUTOFAIR is excellent. I recommend them highly and without reservation. They do their very best to be prompt, curteous, informative. I have the greatest respect for their service department. I would not go anywhere else. More
by DANIELLE
Employees Worked With
Randall Werner
August 09, 2018
Courteous and polite sevice. I drove into Honda Autofair without and appointment because I suspected my Accord had more than. a tire balance problem.. Mike Kelly made me feel welc I drove into Honda Autofair without and appointment because I suspected my Accord had more than. a tire balance problem.. Mike Kelly made me feel welcomed and assured me they would correctly analyze the situation.. Didn't have to wait to long when Mike called me over and went over the problem along with the master mechanic. Repair work was done professionally and I was given a military discount. Greatly appreciated! I am happy the problem was resolved in a timely manner. Thanks, Dan More
by JOEYDOG4U
Employees Worked With
Michael Kelly, Danna Frazier
August 09, 2018
Great first time experience My wife recomended your shop fir my service work. Mike did a great job keeping me informed of the work and cost involved. Highly recomended. My wife recomended your shop fir my service work. Mike did a great job keeping me informed of the work and cost involved. Highly recomended. More
by JDHALLAS
Employees Worked With
Michael Kelly
August 08, 2018
Long Time Customer-Never Going Back I brought my CRV in because the AC was not working. It's has been an issue since an accident a couple months back. Frustrating situation and I final I brought my CRV in because the AC was not working. It's has been an issue since an accident a couple months back. Frustrating situation and I finally brought it to the dealership to get it looked at. John and his team took a look and did diagnostic work. I let him know that my insurance wanted to send an adjuster out to look at the car. He was extremely rude. We needed a loaner car in the mean time and the first thing out of his mouth was no. When I asked about the loaner policy with the service being done he explained but his tone of voice and attitude were awful. After that call with John I called around to other repair shops and even another Honda dealership in the area that quoted me 2/3 of the price that they quoted me for the same work/repair! I have been bringing my cars, multiple Hondas over the years, since I was 16. I have bought cars through this dealership. My family bought cars and brings their cars here for service. So disappointed and I will let my family and friends know about this experience. None of us will be back. Such a shame, I used to trust that service team with everything for my car. I'll be finding another dealership for all of my future service needs. More
by Kristinduran
Employees Worked With
John Otis
August 08, 2018
Regular maintenance I dealt with John Otis at the shop and he was great. I made my appointment online at 1 PM for 2 PM. My car was done by 2:30 PM. I was happy with the I dealt with John Otis at the shop and he was great. I made my appointment online at 1 PM for 2 PM. My car was done by 2:30 PM. I was happy with the quick turnaround and with John himself. He was very good advisor. More
by DMFIGLER
Employees Worked With
John Otis
