AutoFair Honda

Replaced engine My car had an engine blowout due to a piston failure. Autofair Honda quickly determined the cause of the problem and contacted Honda about my warrant My car had an engine blowout due to a piston failure. Autofair Honda quickly determined the cause of the problem and contacted Honda about my warranty. I was able to receive a new engine in a few days with no cost and excellent service. Josh did a great job keeping us informed of the status of our repair. More

Excellent No one tried to upset me or guilt me into getting things done that didn't need it. I appreciated that and it went a long way. No one tried to upset me or guilt me into getting things done that didn't need it. I appreciated that and it went a long way. More

Outstanding Great experience for just driving in with no appointment. Other dealerships should take lessons from these guys. Frank in the Service Dept. was extrem Great experience for just driving in with no appointment. Other dealerships should take lessons from these guys. Frank in the Service Dept. was extremely friendly and courteous from start to finish. He even brought me out the the garage to meet the mechanic (Jeff) working on my car, to explain a couple of things to me, and Jeff was outstanding as well. I'll be back. Thank you! More

:) . Both Nick and Laz were very friendly and helpful throughout the whole process. Both helped answered all of our questions and were very informative. La Both Nick and Laz were very friendly and helpful throughout the whole process. Both helped answered all of our questions and were very informative. Laz was very patient with us as we spent our time mulling over what vehicle we were going to buy after we looked at/tested a few cars and helped us work through different financing options to get the right pick. More

Brake check, Serpentine belt change, alignment Very friendly, professional, efficient service. I did not have an appointment at and I was fit in. I would go back for my service needs. Very friendly, professional, efficient service. I did not have an appointment at and I was fit in. I would go back for my service needs. More

They are perfect Good helpful and professional first time work with this guys and I will go back to dealership for all my needs with car service or buy new cars Good helpful and professional first time work with this guys and I will go back to dealership for all my needs with car service or buy new cars More

Service with satisfaction I feel like they are always giving me great old advice and are being helpful. I think they alook for the best way to save money as welll. I feel like they are always giving me great old advice and are being helpful. I think they alook for the best way to save money as welll. More

Few items to take care of. I had an oil change, state/emissions inspection, tire rotation and had a tire replaced, mounted, balanced and installed. I worked with Shannon Kurzwei I had an oil change, state/emissions inspection, tire rotation and had a tire replaced, mounted, balanced and installed. I worked with Shannon Kurzweil, Service Advisor, who was very professional and cooperative. More

Everyone worked together as a team. Josh first responded to my email asking about information on a specific CRV. His response caused me to want to come in and test drive the car. I told Josh first responded to my email asking about information on a specific CRV. His response caused me to want to come in and test drive the car. I told him I'd be in Friday afternoon but I didn't know what time. When I arrived he was helping someone else so I was immediately helped by a very nice lady Lisa who went through the process of listening to my needs. Specifically the car was going to have to fit my 91 year-old mom and her walker and leave room for my two grandchildren's car seats. So I took the car to my mother's to have her get in and out of it and found the Walker fit perfectly with lots of trunk room left. So I went back and said to Lisa I'm very interested let's talk further we looked into financing options and when I told her that I was going to go home and talk to my brother Jim who has worked for Honda for 25 years she said oh and went up to the front desk and got me a $3,000 family discount which I was very pleased. I came back on Saturday to pick the car up it was a long process I was there from about 12 noon until about 4:30 they were trying to figure out whether they could buy out my C-Max that I am leasing but it was not worth it. So we went back to just straight leasing with a down payment on the new CR-V and then I sat with Sean who went over the financing options with me to help me choose what was best for me. Then I sat with Brian who patiently showed me all the features of the CRV. I would go back to AutoFair Ford again it was very pleasant everyone was smiling if they walked by they checked on you whether you were just sitting there doing nothing or whether you seem to have a question it didn't matter you didn't have to wait for your sales person. Someone was always paying attention to you and keeping an eye on you and I felt just very relaxed which was a nice feeling and look forward to going back for service I have previous experience with Peter and service he a service my mom's car until we sold it and so thank you and I'm looking forward to enjoying my new car. More

Great experience Brought my car in for an inspection sticker, was in and out no issue. Professional and courteous customer service! I would definitely recommend this Brought my car in for an inspection sticker, was in and out no issue. Professional and courteous customer service! I would definitely recommend this dealership. More