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AutoFair Honda

Manchester, NH

4.7
3,508 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,508 reviews

August 02, 2013

I called Autofair for bad wheel bearings in my 09 Honda Accord. I was so thankful to have been able to get Joel as my advisor because I feel he took care of me better than anyone else possibly could have. More

by markb1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Van Patten 1386
Aug 02, 2013 -

AutoFair Honda responded

Mark, Thank you for the raving review. Sometimes service departments get overlooked for the great job they do. We do our best to ensure our customers repairs are done in a timely manner with little inconvenience. Joel is a wonderful example of how dedicated a team we have here and I appreciate you taking the time to recognize his efforts. Thank you for your continued business. Jason LaCroix, General Manager

July 20, 2013

I walked in here and it was immediately: Pressure, pressure, pressure. I explain my car had just died and it was just looking, I was in no hurry to buy and was just looking and certainly didn't want t More

by tmgarrett79
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Homan
Aug 05, 2013 -

AutoFair Honda responded

Dear Customer, Thank for your review. We strive for complete customer satisfaction and I’m sorry to hear that your visit fell short of that goal. We are a volume dealer and this is something that we take great pride in. Because of this we’re able offer our customers deals that they may not be able to get elsewhere. With that being said it seems that we may have presented this with some arrogance. This certainly is not how we want to come across to a customer and I have reviewed your feedback with all of our staff to ensure that this doesn’t happen again. I appreciate you reaching out to us to share your feedback and hope that you will consider giving us an opportunity to assist you in the future. Jason LaCroix, General Manager

July 02, 2013

Dan Wood definitely offers superior customer service at the AutoFair Honda Service Department. I own a 2009 Honda Pilot & recently had some warranty work completed. I was also having another issue with t More

by ckeefe107
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jul 02, 2013 -

AutoFair Honda responded

Dear Customer, Thank you for your positive review. We strive to provide our customers with a world class service and I’m glad that your experience with our service department hit that mark. Dan is a great asset to our team and I’m happy to hear he was able to assist you with getting your Pilot fixed. I appreciate you taking the time to share your feedback with us and look forward to assisting you with all of your future vehicle needs. Jason LaCroix, General Manager

June 16, 2013

I decided to trade in my Honda 2008 CRV at the last minute ON Wednesday June 12th.. The minute I pulled in to Honda I was approached by Matt Dube and told him I was looking to trade and needed to get More

by GRANGIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 17, 2013 -

AutoFair Honda responded

Angie & Mike, Thank you for your nice review. Matt does a great job for us and it’s nice to hear from one of his happy customers. I’m glad to hear that he made your purchase so enjoyable and that you’re enjoying your new CR-V. We appreciate your business and feedback. Jason LaCroix, General Manager

June 09, 2013

I brought my 2011 Honda CR-Z to upgrade to the new 2013 CR-Z since my current one was in a bad accident. I was given a very good price on my trade in, Matt was very helpful in finding my new CR-Z in the sp More

by Eagle_f90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 10, 2013 -

AutoFair Honda responded

Dear Customer, Thank you for your review. I’m sorry to hear that you had an accident but am happy to hear that Matt and the rest of our team were able to help you get into your new CR-Z. We appreciate your continued patronage and look forward to assisting you with all your future vehicle needs. Jason LaCroix, General Manager

June 08, 2013

In 2003 I made my first new car purchase at Autofair Honda. The experience was so pleasant and easy, and the staff so helpful and friendly, that I returned ten years later to buy my 2013 Accord. This ti More

by stocktontomalone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 10, 2013 -

AutoFair Honda responded

Dear Customer, Thank you for taking the time to share your positive review. I’m glad to hear that your first experience was so pleasant you came to see us again. I’m even happier to hear that this experience exceeded your expectations. Matt is a great example of the dedicated sales staff we have here and I appreciate you taking the time to recognize his efforts. Thank you for your continued loyalty and feedback. Jason LaCroix, General Manager

May 29, 2013

Thank you Matt Dube for everything. Very down to earth, Very intelligent, very thorough. Bought 4 New cars before and MUST say this was my easiest car buying experience. I would definitely recommend frien More

by pjpatel11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 30, 2013 -

AutoFair Honda responded

Dear Customer, Thank you for your positive feedback. I’m happy to hear that Matt and Burton were able to make this an enjoyable purchase experience and earned your recommendation. We appreciate your business and positive feedback. Jason LaCroix, General Manager

May 26, 2013

Matt and Shantel were very knowledgeable, friendly, and experienced. I felt that I was in good hands and they explained the buying process every step of the way! More

by scout1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Chandler, Shantel Frost
May 27, 2013 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. I’m glad that Matt and Shantel were able to make your purchase a pleasant experience and appreciate your taking the time to share your feedback. Jason LaCroix, General Manager

May 24, 2013

This is the 4th lease I have had with Honda. They take great care of their automobiles and their customers! I have worked with Matt Dube through all 4 leases. Matt is not only a total pleasure to work w More

by EmilieDeyermond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 25, 2013 -

AutoFair Honda responded

Emillie, Thank you for taking the time to share your kind words. A repeat customer is one of the highest compliments a salesperson can receive and I’m happy to hear Matt has earned that from you. We appreciate your continued loyalty and look forward to assisting you with all of your future vehicle needs. Jason LaCroix, General Manager

May 19, 2013

Second car purchased from Matt Dube. Always professional. Always real. Always an advocate for the customer. No stress and great atmosphere when working with Matt. One of the best I have dealt More

by bezachary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 20, 2013 -

AutoFair Honda responded

Dear Customer, Thank you for your great feedback. I’m glad to hear that you had another great experience with Matt and I appreciate you taking the time to share your review. Jason LaCroix, General Manager

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