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AutoFair Honda

Manchester, NH

4.7
3,573 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,573 reviews

June 10, 2015

Great Used Car selection and pricing I just purchased a used 2013 Honda Pilot from AutoFair Honda a couple of weeks ago. They had a great selection of used SUV's. I have bought a number o More

by BrianDorsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tod Pennington
Jun 10, 2015 -

AutoFair Honda responded

Dear Brian, Thank you for taking the time to write such a nice review of Todd and the dealership. We work very hard to ensure our vehicles are in great condition. I'm glad you found a vehicle that worked for you and a great salesperson that you trust. Jason LaCroix General Manager AutoFair Honda

June 07, 2015

I love the team here! I recently went in to Honda to look at a new 2015 accord sedan. I been in to Honda before when I got my pilot and was looking to down grade because I More

by peggy7070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 10, 2015 -

AutoFair Honda responded

Dear Peggy, Thank you for the raving review about Mike. He has been here for a while and it's always nice to hear from another of his satisfied customers. Thank you for your business and thank you for the nice review. Jason LaCroix General Manager AutoFair Honda

June 04, 2015

Great car buying experience I was able to build trust with the salesman even though I just met him. He didn't give me any pressure, but did ask good questions that helped me make More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Sanders
Jun 05, 2015 -

AutoFair Honda responded

Greg, Thank you for sharing your recommendation. I'm happy to hear we were able to make you purchase experience so pleasant and appreciate your taking the time to share your review. Jason LaCroix, General Manager

May 16, 2015

Dedicated Team Was really pleased with the customer service level. Jon and Shantel were very understanding and went above and beyond to get me a deal I was comfortab More

by Jcol2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantel Frost
May 19, 2015 -

AutoFair Honda responded

Dear Customer, Thank you for your nice feedback. While I was concerned that to hear that your original experience was unpleasant I'm glad to hear that Shantel and Jon were able to make this experience a much more positive one. I appreciate you taking the time to recognize their efforts and for giving another opportunity to assist your with your vehicle purchase. Jason LaCroix, General Manager

March 15, 2015

Awful customer service Had an awful bad thrashing ripped off totally unpleasant customer service today , just now in autofair Honda. manchester. The sales manager is Eddie w More

by Sara
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 01, 2015 -

AutoFair Honda responded

Dear Customer, Thank you for your review. I understand from your comments that we had a breakdown in negotiations. I'm sorry to hear that this left you with the impression of poor customer service. While we work hard to help every customer that comes in to our store, there are times that we are unable to meet a customer's goals. This isn't often but when it does we try to learn from the experience and attempt to find a remedy with the customer. We have reached out to you a couple of times but haven't heard back from you. While I understand you may have no longer be in the market for a new vehicle I would still like an opportunity to learn from your visit. I appreciate the opportunity and hope to hear back from you. Jason LaCroix, General Manager.

February 23, 2015

Stereotypical Pushy Dealer Do you give in under pressure? Don't go here. Can you hold your own? Meh, you probably still don't want to go here. More

by cro0312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Mar 09, 2015 -

AutoFair Honda responded

Dear Customer, Thank you for your feedback. I'm sorry to hear that your recent visit didn't meet your expectations. We try to use customer feedback like yours as a way to better our customers experience but your review was very vague. We'd love the opportunity to learn more about what took place while you were at our store. Please give us a call at the number we sent in our private message so we can further discuss this. I appreciate your time and consideration. Jason LaCroix, General Manager.

January 23, 2015

Well worth the 60 miles I live within 2 miles of Herb Chambers Honda in Burlington MA. Every time I have been there it has been a miserable experience. It is urbane and anyth More

by Boatista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Frost, Austin Rush, Matt Barker, Derick Sanders, Joel VanPatten
Jan 24, 2015 -

AutoFair Honda responded

Dear Customer, Thank you for the raving review. There's a lot of options available to purchase and service your Honda and I couldn't be happier to hear the our team has earned your business and recommendation. I appreciate you taking the time to share your feedback and look forward to assisting you with all of your future vehicle needs. Jason LaCroix, General Manager.

January 07, 2015

Best car buying experience Recently purchased a Honda Pilot from Eric Dancause and Autofair Honda. It was the best car buying experience I have ever had. Eric was engaging and m More

by M3742
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dancause
Jan 07, 2015 -

AutoFair Honda responded

Dear customer, Thank you so much for the nice review. I'm so pleased to hear you had an enjoyable car buying experience with Eric. Buying a car is supposed to be a fun and memorable experience and I'm glad to see we hit our mark. Eric does a great job for us and it's always nice to hear from another of his satisfied customers. Jason LaCroix, General Manager AutoFair Honda

January 03, 2015

Amazing Service and Experience! I am truly thankful I chose Autofair to buy my Honda Civic! With warm welcomes and an immense effort from Steve, i was taken care of with the utmost d More

by Kwinsper12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Archambault, Brad Hurd
Jan 06, 2015 -

AutoFair Honda responded

Dear Customer, Thank you for taking the time to share your positive feedback. Steve is one of the newest additions to our team and I'm happy to hear your purchase with him was such a great experience. We appreciate your business and look forward to seeing you and your new Civic when you come in for your first service. Jason LaCroix, General Manager

December 06, 2014

Perfect!!! Wanting to switch out my lease early from a civic to a cr-v awd I driove into the dealership where I met Matt Dube who is very passionate not only abo More

by daldinger8408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hurd, John Alger, Brad Hurd
Dec 08, 2014 -

AutoFair Honda responded

Dear Customer, Thank you for sharing your fantastic review. I'm happy to hear that our team was able to come together and "make it happen" with the purchase of your new CR-V. We appreciate your business and look forward to assisting you with all of your future vehicle needs. Have a safe and Happy Holidays! Jason LaCroix, General Manager.

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