AutoFair Honda

Mr. Thatcher was very straight forward with us and gave us all the information we asked for. We felt very comfortable and trusted his recommendations. us all the information we asked for. We felt very comfortable and trusted his recommendations. More

In my search for a vehicle to replace my totaled truck, I visited Autofair Honda. I worked with Jamie and David who were motivated to help me find a vehicle that fit my needs as well as my budget. They were visited Autofair Honda. I worked with Jamie and David who were motivated to help me find a vehicle that fit my needs as well as my budget. They were pleasant to deal with and helped me through my decision making process. I would definitely recommend them and Autofair Honda to future car buyers.. More

I had such a great experence that I will be back and telling my friends to go there. I drive over 2 1/2 hours to purchase with Auto Fair and have NEVER had any negative experence. The best part was JT d telling my friends to go there. I drive over 2 1/2 hours to purchase with Auto Fair and have NEVER had any negative experence. The best part was JT didn't make me feel pressured and even helped carry stuff and put in the car seat. I feel that he really went above and beyond when I had a question and can not say enough good things about my experence!!!!!! More

I have worked with Adam Donovan for several years now and he worked really hard to find the right car for my daughter as she had totaled her car. I have purchased now 4 cars for our family with Adam. He nee he worked really hard to find the right car for my daughter as she had totaled her car. I have purchased now 4 cars for our family with Adam. He needed to work with the Honda dealershirp from the Hyundai dealership to find the car my daughter wanted. He then helped us work with David Flowers to get the car financed and sold. Thank you both for making the experince easy. More

The main reson that I have returned to Autofair and purchased or leased three vehicles ins Jim Thatcher. He is ecpereinced , knowledgeable and a pleasure to work with. He is amiable and listens when ty purchased or leased three vehicles ins Jim Thatcher. He is ecpereinced , knowledgeable and a pleasure to work with. He is amiable and listens when tyou describe what it is you are looking for. He comes across as a very trustworthy guy. He makes the car purchasing process pleasureable, A real good guyt - the reason that I go to Autofair. More

I had a great birthday day because AutoFair honda of manchester nh, with a great lease saleman Matt Barker made it possible to lease a Honda Civic, great car I have been told, already drove it almost 1 manchester nh, with a great lease saleman Matt Barker made it possible to lease a Honda Civic, great car I have been told, already drove it almost 100 miles, handled great good gas milelage. Matt very knowledgeable salesman man, very friendly , answered all my questions, made me feel very comfortable in leasing the honda civic, so much so, after the 2yr lease is up, already interested in buying a honda civic when I retire in 2 years. there was also Christina Kallelis Internet Sales that helped me with giving me all the information to get me in to AutoFair Honda where I met one of the top sales men Matt Barker, and you know what happened after that, thanks Fred 11/29/2012 More

We have been a long time Honda family and recently had an issue with our 2003 Honda Odyssey. From the moment we walked in the door at Autofair Honda they did everything possible to help us resolve the issue. issue with our 2003 Honda Odyssey. From the moment we walked in the door at Autofair Honda they did everything possible to help us resolve the issue. Justin xxxxx, gave us all the information we needed and pointed us in the right direction. We contacted the corporate office and received a call from Dawn the zone manager who did a great job coordinating and following up on the resolution if the issue. We me with John Sytuluk and we knew immediately that everything would be fine. Austin Rush and John Alger were exceptional in following through on the communication, coordination and oversight of the repairs. I have to say that at first I was a little skeptical that this issue would be taken care of given the age of the vehicle, but this experience proves the value in owning a Honda. Not only does Honda make high quality vehicles but they go the extra mile in providing exceptional customer service. We want to thank everyone for a great experience and will see you again when its time for a new car!! Thanks, Dave More

I purchased my 2009 Pilot at AutoFair in July 2008 and we have loved the car. We started having some engine problems though in April 2012. I brought it to the dealer several times and they took the time to have loved the car. We started having some engine problems though in April 2012. I brought it to the dealer several times and they took the time to try and troubleshoot the problem each time. It took a few months of troubleshooting until the actual problem was found and truthfully, they told me what it was, but I still couldnt describe it. But it had something to do with the VTM Actuator (I think?) In the end, they needed to replace the short block which is a fairly serious procedure. There were many different divisions of Honda that needed to get involved as thankfully I had purchased a HondaCare extended warranty (which I am so glad I did and would recommend to any future car buyers...because you just never know!) So it took a little bit to get the parts necessary needed to make the repair and it took a bit of time for the warranty company to give their consent to repair and also Honda wanted to look at my vehicle to see what had actually gone wrong. But through it all, Austin Rush and Randal Werner were the contacts at the dealership that provided excellent daily communications. Honda provided us with a replacment vehicle and, although it took several weeks to sort out, we are now back in our Pilot and very impressed with the service team and customer service at AutoFair. Our family is a loyal AutoFair customer. Not because they did what they were supposed to do, but because they went above and beyond, in my opinion, that level of customer service that you would expect from a dealership. Truthfully if they would fix my Chevy, I would probably bring it there for service! So a very happy and superiorly satisfied AutoFair customer here. Thanks to all at AutoFair for making what could have become an ugly situation a very positive one for my family. More

We've purchased MANY cars from the Autofair Group (mostly Honda) and they are truly the best dealership in the area. Our salesperson Lena did a great job getting us out of two upside down loans and puttin Honda) and they are truly the best dealership in the area. Our salesperson Lena did a great job getting us out of two upside down loans and putting us into a new Honda Civic. She was a pleasure to work with and treated us with kindness and respect. We will definitely go back to Lena and Autofair Honda when we are ready for our next vehicle! More

Dear Dee, Thank you for your service as you Dear Dee, Thank you for your service as you researched and responded to my multiple questions about the engine replacement I had done on my 2010 Dear Dee, Thank you for your service as you researched and responded to my multiple questions about the engine replacement I had done on my 2010 Honda Accord which I purchased new from Autofair about 2 1/2 years ago. Your answers to my questions were thorough, direct, complete and easy to understand. I feel valued as a customer and as a person as a result of your considerate, friendly treatment of me in this matter. You demonstrated what I believe is the epitome of customer service in your handling of this with me, and your actions speak highly of yourself and of Autofair Honda. Austin, this thank you is unsolicited by Dee and is purely out of the thankfulness of my heart for her service to me. I hope you have a dozen or two just like her in your Customer Service Department. May God bless you and yours. Your happy customer, Al Lafferty More