
AutoFair Honda
Manchester, NH
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James was genuinely interested in getting you the best deal. Even before I mentioned we were looking to buy a new car he was helpful with the amenities of the dealership. Was fair, honest and a breath of deal. Even before I mentioned we were looking to buy a new car he was helpful with the amenities of the dealership. Was fair, honest and a breath of fresh air when it came to car sales :) More
My husband and I recently purchased a 2012 CRV. We were fortunate enough to be able to work with Matt Dube. Matt and I had been talking for some time about which Honda would be best for me. He ran numbers fortunate enough to be able to work with Matt Dube. Matt and I had been talking for some time about which Honda would be best for me. He ran numbers for me many times, answered my many questions, and even offered to do a dealer swap if need be. He was friendly, courteous, and attentive to our needs. We loved his no pressure approach to selling us a vehicle. This was our best car buying experience ever and we promise to return. Matt is truly an asset to your AutoFair Honda team. More
We would like to recognize our entire experience with Autofair. We have been repeat customers of Autofair for about 15 years now and have always been satisfied. This time due to some financial challeng Autofair. We have been repeat customers of Autofair for about 15 years now and have always been satisfied. This time due to some financial challenges in the last 3 years we were very unsure of how this experience would go. It was no problem from the minute we walked in. We had Kevin as our sales guy and were so thankful he was not an overzealous stereo typical hand waving sales guy. He was straightforward, we didn’t waste any time on the back and forth game, and we accomplished what we had hoped which was to leave with a new van. Randy was just as key and so human about the issues we had to handle with the banks it was just refreshing. Great job, another great experience even with different circumstances than we have had in the past. We really appreciated how great everyone was. More
Matt Dube is wonderful! We have bought 4 cars from him now and we have actually followed him from when he worked at AutoFair Ford. He is very understanding of what a budget is and doesn't try to sell you now and we have actually followed him from when he worked at AutoFair Ford. He is very understanding of what a budget is and doesn't try to sell you something that is out of your budget. Also, he is extremely patient and doesn't get frustrated if you aren't sure...he just keeps going to try and make you happy! I cannot say enough about Matt - we actually call the dealership to make sure he is there before we go! More
My husband and I had a very positive experience at AutoFair Honda. We were greeted by a very friendly, outgoing, personable sales person that took the time to listen to our needs and NOT focus on his AutoFair Honda. We were greeted by a very friendly, outgoing, personable sales person that took the time to listen to our needs and NOT focus on his needs. There was no overbearing pitch, Ty was straight forward and respectful of the fact that I had just worked a long overnight shift, wanting to buy a car with as little "pain" as possible. For that I thank him! I would recommend Ty to all of our family, friends and coworkers. Bob and I had the oppurtunity to also meet the sales manager, Curtis Vanepps. Mr. Vanepps was informative and he took the time to go over and answer a few questions we had. Both of these gentlemen were most helpful. I love my new CRV! and I thank both of these men for making this transaction as smooth and pleasant possible. I will definately return to AutoFair Honda in the future for all my Honda needs! Thank You, Ty! Thank You, Curtis! Thank You, AutoFair Honda! Bob and Darlene Johnson More
The most DISHONEST establishment I have ever entered in my life. Run fast, Run far, Run away and don t look back! These people over charged us for service that we did not need. $640 for a starter. When I t my life. Run fast, Run far, Run away and don t look back! These people over charged us for service that we did not need. $640 for a starter. When I told them that I wanted the used part, they told me that it would cost an additional $150 and placed the part on the counter. I inspected the part and determined that it was mine as I had marked it previously. I had to spin it in the box that they had it strapped into, and the starter was at room temp. I asked them if I could put 12 volts to it to see if it was working or not, and was told that it would spin with 12 volts but due to milliamp differences, it means nothing if it spins . At this, I knew i was being mislead and told them that I would pay $150 for the part. They then took the part to the back room and returned 15 minutes later, placed the part on the counter and asked how I would be paying? . I opened the box and my starter was red hot. Too hot to hold! I asked why my part was now hot? and was told I was being combative and asked to leave. Add to this that they also told us that our battery was dead ( the cause of the starter failure). Replacement was recommended at around $200 and declined. More
Great service everytime. I always love leaving after service, feel like I am driving out in a new car...now if only they would clean it and fill the gas tank! service, feel like I am driving out in a new car...now if only they would clean it and fill the gas tank! More
Brought my 2003 Honda Accord in for an oil change and was pleasantly surprised by the prompt and friendly service. I was notified of a few items that need to be replaced but not pressured in any way. I wil pleasantly surprised by the prompt and friendly service. I was notified of a few items that need to be replaced but not pressured in any way. I will definately bring my car back in future to have them fixed. More