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AutoFair Honda

Manchester, NH

4.7
3,495 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,495 reviews

March 26, 2012

Have purchased my last three cars through AutoFair. This past weekend, dropped off our Honda with Lisa Diggins for routine service. Lisa was extremely helpful and knowledgeable. when we mentioned that we wo More

by ergrant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Sylvester, Jim Thatcher
Mar 27, 2012 -

AutoFair Honda responded

Dear customer, Thank you for the raving review. Our goal is complete customer satisfaction and it seems we hit our mark. As you mentioned, Jim, Randy and Lisa are the high caliber of employees you’ll find in our dealership. They all exemplify what we’re trying to do here at AutoFair, which is changing the way people look at buying and servicing vehicles. We believe in the consultative, low pressure approach. We appreciate the feedback and I’ll be sure to pass the kudos to the staff. Jason LaCroix, General Manager

March 23, 2012

I have been a loyal customer since 1998. Love Honda vehicles! Came in for an oil change, sticker, walked over to Matt and said "can you give lease pricing" ended up trading up from my 2010 Accord to a More

by dmcummings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Barker
Mar 23, 2012 -

AutoFair Honda responded

Dear Donna, Thank you for the nice review and congratulations on your new car! It’s always nice to hear from our loyal customers, especially one since 1998. Our staff works very hard to ensure complete customer satisfaction and it seems we hit our mark. I will be sure to pass your kudos to the rest of the staff. Jason LaCroix, General Manager

March 21, 2012

When I arrived for my pre-arranged test drive I was somewhat overwhelmed by at least 10+ sales people. Fortunately, for me, Jim Thatcher came to "greet me." Due to his professional approach (vs. in-yo More

by patricianeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Thatcher
Mar 22, 2012 -

AutoFair Honda responded

Dear customer, Thank you for the nice review. Jim has been with us for years and he truly is exceptional. Jim does a great job and we often here many compliments from his satisfied customers. We understand that purchasing a vehicle can be intimidating at times, that’s why our staff works so hard to ensure complete customer satisfaction and a fun sales experience. I’m happy to hear you had a positive experience and your recommendations are appreciated. Jason LaCroix, General Manager

March 20, 2012

My name is Maria and I purchased a 2010 Honda Accord with My name is Maria and I purchased a 2010 Honda Accord with Auto Fair last July. I came in recently to get a service done to my car and would just lik More

by rialovesxyou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Diggins
Mar 21, 2012 -

AutoFair Honda responded

Dear Maria, Thank you for the nice review. It’s always nice to hear from our happy service customers. Lisa does a great job for us and her customers appreciate all she does for them. We believe in delivering a very high level of customer service, and it seems we hit our mark. I will be sure to pass the kudos to Lisa. Jason LaCroix, General Manager

March 20, 2012

Clifford Lawrence is a great salesmen. He was reasonable and very friendly. I have had bad experiences in the past with car salesmen and he was very refreshing. He was not pushy and listened to what we wan More

by cmhenner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Lawrence
Mar 21, 2012 -

AutoFair Honda responded

Dear customer, Thank you for the raving review. Cliff has been with us for a long time and his customers love his friendly approach. Many customers, just like you, have had bad experiences in the past while shopping other dealers. This is the reason we strive so hard to change the way people look at buying a car and make it a fun and enjoyable experience. You’re driving an amazing vehicle and we hope you enjoy it! Jason LaCroix, General Manager

March 16, 2012

I had a great experience working with Randy and Alison, both were extremely helpful. I was recommended this dealership from a friend and would definitely recommend it to someone else! More

by agordon584
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Sylvester
Mar 19, 2012 -

AutoFair Honda responded

Dear customer, Thank you for the positive review. Both Randy and Allison have many fans, so it’s always nice to hear from another one. Your recommendations are welcomed. I hope you enjoy your new vehicle. Jason LaCroix, General Manager

March 15, 2012

This is my 3rd Honda Odyssey van from Autofair Honda in Manchester and I wouldn't think of going anywhere else but here for future vehicles! You guys make it the transition from one vehicle to the next - R More

by suziek212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff & Randy
Mar 15, 2012 -

AutoFair Honda responded

Dear customer, Thank you for the positive review. It’s always nice to hear from another happy, loyal customer. We have many customers, just like you, that travel from all over just to work with us. We believe that providing top notch customer service is the key to our success. We appreciate the continued business and look forward to meeting all your vehicle needs for years to come. Jason LaCroix, General Manager

March 15, 2012

Incredible service from sales to delivery. Friendly, knowledgeable, quick and beyond courteous. I would not consider buying a vehicle anywhere else! A very positive experience. More

by Cmckenna88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burton and Tod, Shantel Frost
Mar 19, 2012 -

AutoFair Honda responded

Dear customer, Thank you for the nice review. It is always nice to hear from another satisfied customer. We work hard to ensure complete customer satisfaction and it’s nice to hear when we hit our mark. I will be sure to pass the kudos to the rest of the staff. Jason LaCroix, General Manager

March 14, 2012

I was in serious need of a new vehicle. They had exactly what I wanted in stock, at a fair price. My credit is in rough shape due to a foreclosure, but they managed to finance me, which was a major concern More

by chondro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison LaNeve
Mar 14, 2012 -

AutoFair Honda responded

Dear customer, Thank you for the positive feedback. We have many customers who have similar concerns that you did. Being such a large dealership we are able to overcome most of those concerns and get people into vehicles they love. Ali does a great job for us and her customers appreciate all that she does for them. You can tell she truly believes in the Honda product as it’s evident to her customers. I will be sure to pass the kudos on to the staff and I hope you enjoy your new vehicle. Jason LaCroix, General Manager

March 13, 2012

Our purchase of a new CRV is the second new vehicle from Autofair. It was easy to return to a dealer when the the product is what we need and the personnel are as informative and cordial as they are. We h More

by alomac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Dube
Mar 14, 2012 -

AutoFair Honda responded

Dear customer, Thank you for the nice review. It’s always nice to hear from a repeat customer. Like you mentioned, the Honda brand is a great product and almost sells itself. We have a great staff that puts customer satisfaction on the top of their priority list. We appreciate your business and look forward to working with you again. Jason LaCroix, General Manager

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