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AutoFair Honda

Manchester, NH

4.7
3,508 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,508 reviews

January 04, 2012

I went to turn in my Honda Accord as the lease was coming up for renewal. I was thinking about leasing a CRV but was not sure if it would fit in my garage. Tae let me test drive the vehicle to my house to More

by Cindy Staples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tae Kang, Tae Kang
Jan 05, 2012 -

AutoFair Honda responded

Dear customer, Thank you for the nice review. Tae has been with our company for a long time and exemplifies the level of service we strive to have with every customer. Buying a vehicle doesn’t have to be painful, and can in fact be a fun experience. I will pass your kudos to Tae and your referrals will be welcome. Jason LaCroix, General Manager

January 02, 2012

I have been working with Matt Dube for over a year and finally bought a pilot from him. The trasaction was easy and everyone was great. I highly recommend going to see Matt Dube. More

by dlbiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dube
Jan 02, 2012 -

AutoFair Honda responded

Dear customer, Thank you for the nice review. It’s always nice to hear from another of Matt’s happy customers. Your recommendation is appreciated. Jason LaCroix, General Manager

January 01, 2012

My experience with Lisa on December 22 was a 5++. She was friendly, knowledgeable,thorough.One Star left film on windows that impaired visibility, safety. More

by susanh3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Diggins
Jan 02, 2012 -

AutoFair Honda responded

Dear customer, Thank you for the review. It’s always nice to hear how well our service department is doing. Thank you for the feedback. Jason LaCroix, General Manager

December 31, 2011

Dealership is a pleasure to work with and employees are great, particularly Jim Thatcher who made the process easy and comfortable. He is main reason we came back for second vehicle and are now shopping f More

by Kappa beta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim thatcher, Jim Thatcher
Dec 31, 2011 -

AutoFair Honda responded

Dear customer, Thank you for the nice review. It’s always nice to hear from another Jim’s satisfied customers. The biggest compliment is repeat business from a loyal customer. Thank you for your patronage and we look forward to meeting all of your vehicle needs in the future. Jason LaCroix, General Manager

December 27, 2011

We went in after doing some online research for a used Accord. Called ahead of time to schedule a time. Upon arrival, Jonathan was very nice and we went for a test drive. He was mostly knowledgeable More

by jreagan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan and Chris
Jan 07, 2012 -

AutoFair Honda responded

Dear customer, Thank you for the feedback. We believe in continuous improvement and we utilize reviews such as yours to review our processes. Obviously we could have done a better job explaining the information to you. We appreciate the feedback and if you have further questions please feel free to reach out to us. Jason LaCroix, General Manager

December 26, 2011

Jim Thatcher , the salesperson. was great, He was helpful and really did make an effort to get me the car I wandted at a price that I could pay. He was friendly and helpful and did great job. I anticipate b More

by dtnnoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Thatcher, Jim Thatcher
Dec 27, 2011 -

AutoFair Honda responded

Dear customer, Thank you for the nice review. Jim does a great job for us and his customers regularly sing his praises. Our goal is to make every customer’s experience as positive as yours was. Thank you for the feedback and we look forward to earning your business again in the future. Jason LaCroix, General Manager

December 22, 2011

Everyone at this dealership is so friendly from the person always there to greet us and open the door for us to the employees in the showroom who always acknowledged us. Our salesperson, Matt Dube, was More

by catlover56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Dube Steve LaFrance
Dec 22, 2011 -

AutoFair Honda responded

Dear customer, Thank you for the nice review. Matt has been with us for many years and does an outstanding job for us. We strive for a welcoming environment and it seems we hit our mark. Your recommendation and referrals are welcome. Jason LaCroix, General Manager

December 20, 2011

I love AutoFair Honda! I have purchased my last two vehicles from them and the process was so easy. They have a customer for life.. When I bring my Honda Pilot in for service everyone is courteous and More

by djbrouillette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Brouillette
Dec 20, 2011 -

AutoFair Honda responded

Dear customer Thank you for the nice words. The biggest compliment is hearing from our loyal customers such as your self as to how we’re doing. It doesn’t matter what department you deal with, our goal is 100% customer satisfaction. We appreciate your recommendations. Jason LaCroix, General Manager

December 20, 2011

I had an excellent experience at AutoFair Honda. I purchase my first new car from Shantel Frost after visiting several other dealerships in the area. I was pleasantly surprised when my price quote fr More

by ldyleski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shantel Frost, Shantel Frost
Dec 20, 2011 -

AutoFair Honda responded

Dear customer, Thank you for the raving review. It’s always nice to hear from another of Shantel’s many fans. We do our best to make buying a vehicle easy, and price is the easiest part of our job! We strive for a low pressure environment, and Shantel does a great job of creating this environment. Your recommendations and referrals are welcomed. Jason LaCroix, General Manager

December 17, 2011

Shantel was amazing!!! This was the best and quickest new car purchase I've ever had (and I've had plenty). By the time I finished signing my documents, she transferred every setting from my old car to my ne More

by pilotnh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shantel Frost, Peter Wilcott, Shantel Frost
Dec 19, 2011 -

AutoFair Honda responded

Dear customer, Thank you for the great review. Shantel does an amazing job and her customers continually rave about her. Buying a vehicle doesn’t need to be a long, drawn out process. We try to make buying a new vehicle fun and exciting! Thank you for the feedback and enjoy your new vehicle! Jason LaCroix, General Manager

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