
AutoFair Honda
Manchester, NH
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I had some unforeseen issues when I took delivery of my Odyssey Touring and even though there was no warranty, they fixed the issues and in the end AutoFair Honda exceeded my expectations. I will buy from Odyssey Touring and even though there was no warranty, they fixed the issues and in the end AutoFair Honda exceeded my expectations. I will buy from them again in the future and will continue to refer future clients as well. My sister and nephew both purchased from them in the past and were satisfied customers too. More
Two excellent employees- made a very stressful experience- that of buying a car- almost pain free! Thank you Matt and Chhris for a job well done! experience- that of buying a car- almost pain free! Thank you Matt and Chhris for a job well done! More
Outstanding customer service. she didn't tell us but we found out she came in on her day off to help us get the car. She spent a lot of time with us. She had all the answers to the questions we had. she found out she came in on her day off to help us get the car. She spent a lot of time with us. She had all the answers to the questions we had. she new everything about the car. She drives one so we felt confident about what she told us and we could trust her. She did a great job working with us to get us a price we felt comfortable with. More
I have looked at many local dealerships and spent quite a few Saturday's feeling like I was wasting time because they couldn't help me on the price or weren't easy to work with. Right off the bat at Autofair few Saturday's feeling like I was wasting time because they couldn't help me on the price or weren't easy to work with. Right off the bat at Autofair Honda I had great customer service with Patrick and everyone was very friendly and helpful. I was able to find the van I wanted in a price range I could afford. More
Upon arrival into Autofair Manchester, NH, on 18 June 2011, I was greeted politely and courteously by Lena Groeneveld. I was informed, via Honda, to contact sales manager (Burton Broadstone). Lena offere 2011, I was greeted politely and courteously by Lena Groeneveld. I was informed, via Honda, to contact sales manager (Burton Broadstone). Lena offered her assistance because Burton was busy with another client. Lena then immediately, took all the necessary information from me, in regard to a possible vehicle trade-in on either my 2006 or 2009 Honda). Approx 45 min. later, Burton represented himself to me, but allowed Lena to continue the transaction, with any assistance, if needed, of himself. After considerable amount of negotiations, we came to an agreement with the assistance of Burton, (who was the liaison between myself, Lena and whomever made the final call). The professionalism that was exemplified was head and shoulders above any other dealerships to date. It was obvious that, as a retired Army veteran, that Burton, [an x-Marine], was direct & very helpful in finalizing my transaction. I was VERY comfortable & pleased dealing with the likes of prior military personnel. It would be a gross injustice if, for whatever reason, Autofair Honda in Manchester, NH lost the caliber of expertise these two individuals posses! More
Dealing with Patrick Escabi was our pleasure. He was much more informative then we expected. No push or shove but quite the salesperson. Well mannerd, courtious and very concerned about trying to get more informative then we expected. No push or shove but quite the salesperson. Well mannerd, courtious and very concerned about trying to get us home in a fair amount of time. Autofair works as a team. Not only did Patrick give us his time but so did so many of his colleagues.All took the time to greet us,talk to us,and on the end to congratulate us on our new car. We were happy to ring the bell. Everyone was courteous and friendly. We feel we have made a good choice. This was our second car bought at Autofair Honda.We thank Patrick For taken his time with us and also to Jason Lacroix Who is Quite the gentleman. Thankyou, Larry and Sandy Smith More
this was by far my best experience i ever had at a car dealer ship. i am 50 years old and i have bought over 7 new cars over the years, everyone at the dealer ship works as a team and want to please you. dealer ship. i am 50 years old and i have bought over 7 new cars over the years, everyone at the dealer ship works as a team and want to please you. atmosphere rated frist class the dealership at autofair honda in mancheater n.h. in my books are number 1. need a vehicle you found the place tell the dealership bonnie rosemond sent you. More
This is my second new car through Auto Fair Honda. As with my first visit each person I met was always very friendly and helpful. They were always quick to answer any questions I had, and would go above with my first visit each person I met was always very friendly and helpful. They were always quick to answer any questions I had, and would go above and beyond to make sure you (the customer)Beas satisfied. I would recommend Auto Fair Honda to anyone and everyone. More
Auto Fair was a new dealer for me. I had always bought from another dealer. The friendliness and the patience was impressive. We had some problems with the getting the insurance stamp, but the staff was from another dealer. The friendliness and the patience was impressive. We had some problems with the getting the insurance stamp, but the staff was determined to finding a solution. David April went the extra mile literally. He drove down to my city, got the stamp and went to the Registry of Motor Vehicle with me. That is great service. He was determined that I would have my car. The new Honda Civic has whole new look especially the dash board. Dave and I worked together and had fun learning about the new computer and displays. All in all a great experience and Dave worked hard to make everything work. More
Matt was very attentive and patient. If he didn't have the answer to our question he sought out someone who could answer our question. He went over the differences between the Insight, the car we eventua the answer to our question he sought out someone who could answer our question. He went over the differences between the Insight, the car we eventually purchased, and the Civic, the only car we originally were considering. We found all of the gentlemen we met with to be courteous and helpful. Also, when driving home in our new Honda we realized we left our garage door opener in our old car and by this time the dealership was already closed. I called Matt on his cell phone and informed him what had happen and he said he would take care of it and we could pick it up at our convenience. Matt must have gone back and retrieved the opener from the car that evening because when I arrived the first thing the next morning, worried they may take the old car away before Matt got into work, the sales person wo was there found it in Matt's desk. This type of service and caring is the reason we continue to come back to AutoFair Honda when we are ready to purchase a vehicle. More