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AutoFair Honda

Manchester, NH

4.7
3,495 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,495 reviews

July 30, 2011

I had some unforeseen issues when I took delivery of my Odyssey Touring and even though there was no warranty, they fixed the issues and in the end AutoFair Honda exceeded my expectations. I will buy from More

by jenm1231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lambert
Aug 11, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the feedback. It is unfortunate that things did not go as you had hoped in the beginning. I do appreciate you reaching out to us and making us aware of your concern. When issues like this arise we try to do everything in our power to work towards a resolution. I’m happy to see that we were able to make things right with you and maintain you as a happy customer. Thank you for working with us towards this positive outcome. Jason LaCroix, General Manager

July 18, 2011

Two excellent employees- made a very stressful experience- that of buying a car- almost pain free! Thank you Matt and Chhris for a job well done! More

by lanie1
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Barker Chris Beck, Matt Barker
Jul 18, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the positive review. As you’ve mentioned, buying a new or used vehicle doesn’t have to be stressful. We pride ourselves on making car buying a fun and memorable experience. Matt and Chris do a great job for us and their customer’s regularly sing their praises. We appreciate the feedback and I hope you enjoy your new vehicle. Jason LaCroix, General Manager

June 25, 2011

Outstanding customer service. she didn't tell us but we found out she came in on her day off to help us get the car. She spent a lot of time with us. She had all the answers to the questions we had. she More

by jolafooch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison Laneve
Jun 27, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. Alison does a great job for us and it always nice to hear from another of her many satisfied customers. Alison exemplifies what we aim for here at AutoFair Honda: Exceeding our customer’s expectation levels for life. So if that means coming in on your day off, staying open a little later, or even making a crazy deal happen, that’s what we do. Enjoy your new vehicle. Jason LaCroix, General Manager

June 21, 2011

I have looked at many local dealerships and spent quite a few Saturday's feeling like I was wasting time because they couldn't help me on the price or weren't easy to work with. Right off the bat at Autofair More

by RobinA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Escabi
Jun 21, 2011 -

AutoFair Honda responded

Dear customer, Thank you for the nice review. We feel that purchasing your next vehicle should be a fun, easy and enjoyable experience. Being the largest Honda dealership in Northern New England means price is the easiest part of our job. Customer service is our top priority and we feel the customer truly comes first. It seems that your visit was no different and we greatly appreciate your recommendation. We look forward to meeting your vehicle needs for years to come. Jason LaCroix, General Manager

June 18, 2011

Upon arrival into Autofair Manchester, NH, on 18 June 2011, I was greeted politely and courteously by Lena Groeneveld. I was informed, via Honda, to contact sales manager (Burton Broadstone). Lena offere More

by nhartofelis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lena Groneveld, R. Burton Broadstone
Jun 20, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the positive review. Burton and Lena exemplify the professionalism and courtesy we aim to deliver to every customer who visits AutoFair Honda. Buying a car should be a comfortable and pleasing experience and it looks like we hit our mark with your visit. We look forward to meeting your vehicle needs for years to come. Jason LaCroix, General Manager

May 21, 2011

Dealing with Patrick Escabi was our pleasure. He was much more informative then we expected. No push or shove but quite the salesperson. Well mannerd, courtious and very concerned about trying to get More

by sms92440
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Escabi
May 23, 2011 -

AutoFair Honda responded

Dear Larry and Sandy, Thank you for the nice review. Patrick does a great job for us and his customers appreciate all he does for them. We understand that purchasing a vehicle can be time consuming. We make every effort to ensure we make the most out of our customers time while they were here. We appreciate your continued loyalty and look forward to meeting all of your automotive needs for years to come. Jason LaCroix, General Manager

May 14, 2011

this was by far my best experience i ever had at a car dealer ship. i am 50 years old and i have bought over 7 new cars over the years, everyone at the dealer ship works as a team and want to please you. More

by nhangel2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
christopher beck kevin zech
May 16, 2011 -

AutoFair Honda responded

Dear Bonnie, Thank you for the nice review. We work very hard on creating a fun and enjoyable atmosphere for purchasing your vehicle. I’m glad you appreciated all of our hard work. Your recommendation and referrals are welcome. Jason LaCroix, General Manager

May 06, 2011

This is my second new car through Auto Fair Honda. As with my first visit each person I met was always very friendly and helpful. They were always quick to answer any questions I had, and would go above More

by Jocorcoran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derick Sanders, Shantel Frost, Shantel Frost
May 09, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. We appreciate your repeated business and I’m happy to hear we exceeding your expectations with each visit. Your recommendations and referrals are welcome. Jason LaCroix General Manager

May 03, 2011

Auto Fair was a new dealer for me. I had always bought from another dealer. The friendliness and the patience was impressive. We had some problems with the getting the insurance stamp, but the staff was More

by lojack3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David April
May 04, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. Being a 9 time President’s Award winner we expect all of our staff to go that extra mile for our customers, so it’s nice to hear when we hit our mark. David does a great job for us and his customer’s really appreciate all he does for them. The new 2012 Civic is an amazing vehicle and I’m glad you like it! Jason LaCroix, General Manager

May 02, 2011

Matt was very attentive and patient. If he didn't have the answer to our question he sought out someone who could answer our question. He went over the differences between the Insight, the car we eventua More

by kleinj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Barker, Matt Barker
May 03, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the positive review. Matt does a great job for us and it’s evident that he truly cares about his customers. It’s this attention to detail that keeps customers, just like you, coming back to AutoFair Honda for all their vehicle needs. You purchased a great vehicle and I hope you enjoy it. Jason LaCroix, General Manager

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