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AutoFair Honda

Manchester, NH

4.7
3,495 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,495 reviews

March 16, 2011

After having a very poor experience with Grappone Honda in Concord, I visited with Autofair Honda in Manchester NH to purchase a Honda Civic LX. I have only PRAISE for this dealership! My sales person, De More

by comadverti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
Mar 17, 2011 -

AutoFair Honda responded

Dear Susan, Thank you for the raving review! It’s so nice to hear from another of our satisfied customers. Our goal is complete customer satisfaction and it seems we hit our mark with your purchase. We believe that you should have fun while buying a new vehicle and there should be no stress involved. That’s why we strive so hard to ensure every customer is taken care of with the utmost respect. We look forward to meeting all of your vehicle needs for years to come. Your loyalty and recommendations are appreciated. Jason LaCroix, General Manager

March 14, 2011

Adam was great and made it stress free to get my brand new 2011 honda civic. I am happy with the service and i am happy with my car. This was the best experience for car purchases. I will definetly refer More

by sarahbohaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
adam rocheleau
Mar 15, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the feedback. Car buying should not be a stressful time. I’m glad to see you had a great experience and we look forward to meeting your vehicle needs for years to come. Jason LaCroix, General Manager

March 12, 2011

Ali was extremely knowledgeable about the Honda product, Ali was extremely knowledgeable about the Honda product, helpful as to decisions about options, energetic, and personable! The Honda wasn't even som More

by blclapp1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison LaNeve
Mar 12, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the positive review. Ali does a great job of finding the perfect vehicle to meet a customer’s wants and needs. It sounds like the Civic was the right vehicle for you. Thank you for the feedback and I hope you enjoy your new vehicle. Jason LaCroix, General Manager

February 08, 2011

Peter was awesome! He listened to what we wanted and worked hard to het the price we wanted. He was very respectful. I would definitely recommend him and Autofair Honda to anyone I know. Everyone workin More

by NolaKeith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
Feb 08, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. Peter does a great job for us and it’s always nice to hear from one of his many fans. Your recommendation is appreciated and we hope you enjoy your new vehicle. Jason LaCroix, General Manager

February 03, 2011

This is our second vehicle purchased at this dealer and we had a very pleasant experience. The sales person, Adam R. was very professional, courteous, and didn't waste my time. He was a pleasure to to work More

by hunterjack
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Rocheleau
Feb 03, 2011 -

AutoFair Honda responded

Dear Shawn, Thank you for the positive review. I’m happy to hear you have had many positive experiences while visiting our dealership. Our top priority is customer satisfaction and it’s great to hear we hit our mark. Your recommendations and loyalty as a customer is appreciated. I will be sure to pass your kudos to sales and service. We look forward to meeting all of your vehicle needs for years to come. Jason LaCroix, General Manager

January 31, 2011

Peter made the experience "not too painful". I hate buying a car in the winter and usually do not like the entire process. Peter was very professional and not pushy. He did not send over another More

by hfhdah01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
Jan 31, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. It’s always nice to hear from one of Pete’s many fans. Pete does a great job and his customers appreciate his soft approach. Thank you for the feedback and I hope you enjoy your new vehicle. Jason LaCroix, General Manager

January 24, 2011

My husband and I recently traded our 2007 Honda Odyssey for the newer, sleeker 2011 Odyssey. This is our third car from Autofair Honda (second from Jason) and we couldn't be happier with the service we rec More

by cassandragriffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Rondeau, Derick Sanders
Jan 24, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the positive review. Customer service is our top priority here at AutoFair Honda and it’s great to see we hit our mark. It doesn’t matter if you’re here for sales, service or parts; everyone who walks through our doors is treated like a VIP as you mentioned. Your repeat business and loyalty is appreciated. I will be sure to pass your kudos to Jason and Derick. Jason LaCroix, General Manager

January 21, 2011

The buying experience was OK - bought a 2007 CRV - but within the first month I noticed some damage upholstery on the passenger sun visor. They told me they wouldn't replace it under the extended warranty More

by mrmusichead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JD Rondeau
Feb 04, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for bringing this to our attention. Complete customer satisfaction is our top priority. This seems like something that could have been taken care of easily if brought to our attention earlier. With that said it is unfortunate that you would not respond to our emails as I believe we could have made up for any miscommunication. As you can see from other reviews we make every attempt to rectify any issues when they occur. I’m sorry you would not give us the chance to at least learn more from this instance. Jason LaCroix, General Manager

January 19, 2011

The people at Auto Fair Honda were wonderful. They were friendly and helpful. They worked as a team to come up with the car I wanted. They also provided various alternatives in purchasing or leasing a ne More

by rjhines50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott & Jason LaCroix, Jason LaCroix
Jan 20, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the positive remarks. Our team does a great job and they pride themselves on truly taking care of the customer. I appreciate the feedback and hope you enjoy your new vehicle. Jason LaCroix, General Manager

January 17, 2011

Alison greeted us with a friendly "hello" and asked us Alison greeted us with a friendly "hello" and asked us what we were looking for in a car. She really listened to our list of needs and the first car More

by kphilibert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison LaNeve
Jan 18, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the great review. Alison does an amazing job for us, as you can see from her many outstanding reviews. We understand that purchasing a vehicle can be a bit confusing at times. This is why our consultants take the time necessary to find every customer’s wants and needs. In doing this we can find the perfect vehicle for you and keep things moving easily and efficiently. Thank you for the positive comments and I will be sure to pass the kudos to Alison. Jason LaCroix, General Manager

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