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AutoFair Honda

Manchester, NH

4.7
3,495 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,495 reviews

July 17, 2010

I have now purchased two vehicles at Autofair Honda and I have requested to speak with Mr. Peter Wilcot both times. He does a wonderful job of making the buying process simple and stress free. I will continu More

by bcooney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcot
Jul 17, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the feedback. We believe that loyalty is one of the keys to success. Treat customers right the first time and they will want to do business with you again in the future. This seems to be the case once again so thank you for your continued support. Jason LaCroix, General Manager

July 16, 2010

First off my rating of Peter Wilcott is rightfully earned by him because of his outstanding service he has provided me with. I am a currently Deployed Marine and being overseas is difficult especially with a More

by CLB24Marine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott.
Jul 16, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the great review and thank you for serving our country! Customer service is our top priority and we do everything within our power to oblige every circumstance. I’m happy we were able to get you your new vehicle before you came home. I will pass the kudos to Pete and thank you for your feedback. Jason LaCroix, General Manager

July 15, 2010

Peter Wilcott originally took over my account after my sales guy left the Autofair Honda team. Peter was amazing in helping me. He listened carefully to exactly what both me and my parents wanted. He foun More

by Becca811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott, Stephan LaFrance
Jul 16, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the great feedback. Peter and Stephen do a great job for us and they both go the extra mile to make sure customers are taken care of. I’m happy to see that you and your family were completely at ease during the purchase of your new vehicle. We appreciate the feedback and hope you enjoy your new vehicle. Jason LaCroix, General Manager

July 07, 2010

We had a great experience with your dealership, and Ali in particular. This purchase was our second with Autofair and was the best one yet. We liked that Ali was a good listener who paid attention to our n More

by kimommi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Laneve
Jul 12, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the great review. Ali does a great job for us and her customer’s appreciate her attention to detail. We believe in a low pressure consultative approach here at AutoFair Honda where we listen to customers wants and needs to find the perfect vehicle. It seems like we hit our mark and you are another satisfied customer. We appreciate your feedback and look forward to meeting your vehicle needs in the future. Jason LaCroix, General Manager

July 05, 2010

The first time I called this service dept in March about my 99 Odyssey to fix a transmission, Dave was the only service manager among the 4 Honda Service Departments I called that was willing to help find a More

by LMWesnak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy, David Turner
Jul 05, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. Our Service Department gets overshadowed at times, but does an amazing job of keeping customer’s vehicles maintained. Our goal throughout the entire dealership is complete customer satisfaction. Dave and Nancy do a great job of treating customers with respect and going above and beyond! Thank you for letting us show you why we’re an 8 time President’s Award Winner and we look forward to meeting your service needs for years to come. Jason LaCroix, General Manager

June 26, 2010

Derrick was extremely helpful. We were greeted immediately and he helped my fiancee and I find exactly what we were looking for. He was straightforward and clear about everything and gave us lots More

by flier777rg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Winward
Jun 28, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. We feel that every customer is important and should be treated as such. We would be no where if it weren’t for our customers so we make every effort to deliver exceptional customer service. Derick does a great job for us and keeps his customers informed every step of the way. Repeat and referral business is very flattering and important to us. Be sure to ask Derick about our referral program. Jason LaCroix, General Manager

June 21, 2010

I'm a very busy professional with little time to deal with typical dealer B.S. So after reading several reviews on here I decided to give Auto Fair a shot. I dealt exclusively with Peter Wilcott on my 20 More

by lostskiier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
Jun 22, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the great review! Peter does a great job for us and you can tell from his many positive reviews that his customers love dealing with him. Repeat and referral business is not only important to us, but is the greatest compliment a dealer can receive. We believe every vehicle purchase should be stress free and hassle free. We look forward to meeting your needs moving forward and I’ll be sure to pass the kudos to Peter. Jason LaCroix, General Manager

June 21, 2010

Matt did a great job putting us into a new Honda Accord. We were very impressed with his presentation and knowledge of the Honda product line and are happy with the quality of the vehicle. Our experence wi More

by brookfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Plainte
Jun 21, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. Matthew does an outstanding job for us and he prides himself on customer service. I'm happy to see that you had such an exceptional experience! Jason LaCroix, General Manager

June 19, 2010

At 120,000 miles, my 2001 Honda Accord flashed the Service Needed dash light. I knew from a notice I got in the mail from Honda that I had to have the Air Bag fixed (on a recall)but at the same time, More

by Accord_Nut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Werner, Randall Werner
Jun 19, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the great remarks. Randall has been with us for a long time and his customer’s appreciate his attention to detail. Customer service is a top priority here at AutoFair as well as making sure we exceed customer expectation levels for life! Proper maintenance is the key to years of stress free driving. Randall does a great job for us and its that attention to detail that has made us an 8 time President’s Award winner. We look forward to helping you maintain your vehicle for years to come. Jason LaCroix, General Manager

June 15, 2010

When my 10.5 year old Honda finally gave out, I decided it was time to purchase a new one. I was introduced to Peter Wilcott who showed me some CRVs and took me for a test drive. He was extremely knowled More

by amanthapay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
Jun 16, 2010 -

AutoFair Honda responded

Dear Lisa, Thank you for the raving review. Peter does a great job for us, and it’s clear from his many positive reviews, why so many customers keep coming back to him and AutoFair Honda. Customer Service is our top priority throughout the entire dealership. Thank you for your feedback and here’s to another 10+ years with your new Honda. Jason LaCroix, General Manager

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