
AutoFair Honda
Manchester, NH
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Wasn't able to make a deal, but had a great overall experience. I appreciated being able to take a lengthy test drive (on the car I requested!) without having to wait for an extended time period. Brian experience. I appreciated being able to take a lengthy test drive (on the car I requested!) without having to wait for an extended time period. Brian was knowledgeable, friendly and respectful of my budget and time. I have purchased from Autofair before and hope to again when the time's right! More
Derrick Winward Rocks!!! Made my daughter's first experience buying a car a fun experience. His sense of humor was greatly appreciated. She got the opportunity to look at all the cars and was not pre experience buying a car a fun experience. His sense of humor was greatly appreciated. She got the opportunity to look at all the cars and was not pressured to buy anything she didn't like or want. I will definitely recommend this salesman to friends and colleagues. More
Stopped at dealership just to try to get a price on a "what if" basis. What if I traded in both of my cars and bought a new one. My husband no longer drives, so his car had been sitting in our driveway "what if" basis. What if I traded in both of my cars and bought a new one. My husband no longer drives, so his car had been sitting in our driveway for about 3 months while I made payments on it. Also, I was 1 week post op for a hip replacement, so was hobbling around with my cane. I cannot tell you how helpful and caring Burton was. He had my Honda CRV appraised and did an estimate on my Focus, which was at home. He came very close to the price I was willing to pay for a new CRV, but honestly, I was very happy with the 2006 CRV that I was currently driving, and at this point, my surgery site was getting very achy, so I really needed to go home and rest/sleep. Derek rode to my home with me and drove my Focus back to the dealership so they could appraise that car also. I said I would go back to the dealership the next day. I SLEPT!!! Woke up to my phone ringing (it was my son) and about 5 mins. after I hung up my doorbell rang and it was Derek with my new 2010 CRV and all the paperwork to sign - they had increased the trade-in values of my car(s) and the revised payment met my needs perfectly. I signed all necessary papers and Derek left with my old CRV and I had a brand new one in my garage!!! Never left my home a second time - they came to me. I have never had such superb service ! Thank you, Burton & Derek! More
I received top dollar for my trade-in, and great price on the Honda Pilot that I purchased. I will highly recommend Peter Wilcott (Sales Consultant) and Jose Oliver (Sales Manager) from Autofair Honda to my the Honda Pilot that I purchased. I will highly recommend Peter Wilcott (Sales Consultant) and Jose Oliver (Sales Manager) from Autofair Honda to my family and friends. I also received the best interest rate from the folks at Autofair. That was quite helpful as my credit score wasn't the greatest. More
I was greeted promptly at the Autofair Manchester Honda dealership front door by my wonderful salesperson, Nick Ayotte. I will recommend Nick and this dealership to everyone. He was not a high pressure sal dealership front door by my wonderful salesperson, Nick Ayotte. I will recommend Nick and this dealership to everyone. He was not a high pressure salesperson and was a very good listener. I had a little bit of a concern with a few minor payment details after the sale but it was quickly squared away by the Customer Relations Manager, Austin Rush and the General Sales Manager, Robert Prine. All the staff at this dealership went above and beyond to make sure I was completely satisfied with my new car purchase. Thank you again, Autofair Honda! More
Being a "do-it-yourselfer", its been tough to find a service provider who is flexible enough to work with the customer in finding creative solutions. My quest to find such a service provider ended duri service provider who is flexible enough to work with the customer in finding creative solutions. My quest to find such a service provider ended during my recent vists to Autofair Honda. Assistant Service Managers Randall Werner and Daniel Wood provided access to the auto technicians, special ordered parts and were available during their breaks and on one occasion during his day off to answer questions I had during the repairs I was trying to complete. Their support and understanding of my need to minimize cost, their professionalism and personable approach in helping me to diagnose the problems, made my experience there very positive. And the work I completed with their help came out perfectly! More
We had a great experience purchasing a car at Autofair Honda. The staff was very attentive and the entire staff gave 100% in every process of purchasing our car. We traded in/and drove away in our new ca Honda. The staff was very attentive and the entire staff gave 100% in every process of purchasing our car. We traded in/and drove away in our new car in just a few hours. Alsion our sales rep was very knowledgeable and paid attention to every detail. Making buying a car fun!!!! We were so impressed at how efficient the staff was throughout the whole purchasing process. Highly recommend this dealership. They are all about customer service. And I love my Honda!!!!! Thank you Alison , Thank you Honda Autofair. More
I came in to Autofair Honda to see Matt with what you could say was a less then desireable financial situation. I didn't have much hope for success but was told that this dealership, and more so this sal could say was a less then desireable financial situation. I didn't have much hope for success but was told that this dealership, and more so this salesperson, would do anything and everything to help me. So I gave it a shot. Not less then 24 hours later Matt proved to be every word as helpful as I had been promised. Matt worked with his financial team and over the next couple of days, they went to battle for me. I cannot say enough about my appreciation for what they have done for me. I am now in a "new" used vehicle, a vehicle that meets my driving needs as well as my financial situation and I am so very happy. This experience has renewed my faith in the "dealership" route of car buying. Thanks Matt! Anyone I talk to who needs a car, I'm sending them your way!! More
I had a very pleasant experience withing with Jim Thatcher. I am currently serving in the U.S. Navy and was not able to be present at the final pick-up of the new Fit that we purchased this month. Ji Thatcher. I am currently serving in the U.S. Navy and was not able to be present at the final pick-up of the new Fit that we purchased this month. Jim has been working diligently with the both of us since December to find our car and help us with our lease termination. Jim has completely changed my opinion of the typical car salesman. He never attempted to sell us our car, he simply helped us by answering our questions, provided e-mail and phone follow ups even on Sundays. I strongly recommend not only Auto Fair Honda, but mostly Jim Thatcher for his amazing professionalism and ability to make the car buying experience pleasurable and painless. Thanks Jim. More
Walking into Autofair Honda was one of the best decisions I could have made. I went to the dealership simply looking at the Honda CR-V's, because I had wanted one for about a year but honestly thought it was I could have made. I went to the dealership simply looking at the Honda CR-V's, because I had wanted one for about a year but honestly thought it was out of my league. I was greeted by Tom Miller, who immediately made me feel comfortable and relaxed. We talked, and he really listened to what I wanted. When I found the one I wanted, he went to work with Adam and together they worked out a deal I could not have refused. It was amazing the way the listened to what I said, instead of just figuring they could "talk me into it" I then had the pleasure of sitting with Steven while he prepared my paperwork. Again, I felt very relaxed and comfortable. The entire atmosphere was one of true world class customer service. And when I drove my new car off the lot the sale didn't end there. Tom called me the next day to see how I was enjoying my new car, and even kept in touch to make sure I was all set when I brought my car in for my inspection sticker. Which, by the way, was yet another very pleasant experience at Autofair. I had a small window of time on this particular day in which to get it done and they made it happen. Absolutely amazing. If I can give any advice, it would be this: Try Autofair. You'll love it! More