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AutoFair Honda

Manchester, NH

4.7
3,549 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,549 reviews

May 22, 2010

We were not looking forward to purchasing a new car at all! Much to our surprise, Patrick Escabi made this process actually fun. He is an easy going young man with a great personality who did not pressure More

by Potter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Escabi and Stephen Shea
May 24, 2010 -

AutoFair Honda responded

Dear Potter Family, Thank you for the kind remarks. Patrick does a great job for us and his customer’s appreciate his easy going approach. We realize when it comes to purchasing a vehicle customers have many questions. This is why we take the consultative approach to find you the perfect vehicle to meet your wants and needs. I will pass the kudos to Patrick and Stephen Shea in Finance. Jason LaCroix, General Manager

May 19, 2010

Derek was great to work with. Although he told us that he was relatively new, he was quite informative and any question that he was unable to answer right away he was more than willing to find out very quick More

by abull416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Stulpin
May 19, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the nice feedback. Derek is off to a good start with us and his customer’s really appreciate his professionalism. Jason LaCroix, General Manager

May 09, 2010

Our salesman, Derek Stulpin, was great to work with. However, we just didn't find a vehicle we were interested in. I liked the idea of having a low no-haggle price at other dealerships rather than going More

by nolan30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Stulpin
May 12, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the review. We couldn’t agree with you more! We know that shopping for a vehicle can be frustrating at times so that’s why we’re up front with our pricing to cut down on the haggling. We have a huge inventory that is always changing, so if you didn’t find what you were looking for let us know and I’m sure we can find a vehicle that meets your wants and needs. We appreciate the opportunity to earn your business. Jason LaCroix, General Manager

May 08, 2010

I had the pleasure to meet with Derek last night regarding the potential purchase of a used vehicle. Although we opted to continue our vehicle search for now, we were highly impressed with Derek's p More

by mlrichter1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
May 10, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the nice feedback. I hope we were able to answer all of your questions while visiting our dealership. I will be sure to pass the kudos to Derek. Jason LaCroix, General Manager

May 07, 2010

I would like to thank James Thatcher and R. Burton Broadstone for everything they did for us. Jim went above and beyond to help us.We had a few issues on the purchase of the vehicle But Jim and Burton More

by whatevar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thatcher and R. Burton Broadstone, Jim Thatcher
May 08, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. Jim and Burton do a great job for us and customers appreciate their professionalism. We have a number of customers in similar situations and we do our best to make sure every customer drives home in a new vehicle. I’m glad we were able to find you a great vehicle while delivering exceptional customer service. I hope you enjoy your new vehicle. Jason LaCroix, General Manager

May 07, 2010

When I first went to Auto Fair Honda I purschased a 2002 Dodge Stratus from them. This was my first car. I had no idea what I was doing but I do remember that everyone was very friendly. Unfortunally the ca More

by Awilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller, Robert Prine, Derrick Winward, Jason Whitaker, Kelly Mason
May 07, 2010 -

AutoFair Honda responded

Dear Customer, Thank you so much for the nice review. We strive to make sure every customer’s experience is as great as yours! From our sales department to our service department to all of our support staff, it is clear that we care about our customers. I’m happy to hear that our service department took great care of you and that we were also able to help you get into a new Civic! We look forward to meeting your automotive needs for years to come. Jason LaCroix, General Manager

April 20, 2010

This is my second car I purchased from AutoFair. My first car was a 2003 CRV. My overall experience with service and sales was excellent. I was just browsing and looking at the new cars. I met Alison and More

by beaverlakederry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison LaNeve
Apr 21, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. Alison does a great job for us and her customers appreciate her follow up and attention to detail. I’m glad to see you found a new vehicle that met your needs and I’m sure you’re going to love your new Odyssey! I will pass the kudos to Alison and we look forward to meeting your sales and servicing needs for years to come. Jason LaCroix, General Manager

April 17, 2010

courteous and friendly staff, beat a deal I already had with another dealer with no hassel! No pressure even in the finance office was a great experience may have made me a honda customer for life! Thank More

by frankclund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joeseph Reynolds
Apr 19, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the positive review. We aim to make everyone’s purchase experience a positive one. Buying a new vehicle is a big purchase and can be intimidating at times. Our goal is to make your next purchase stress free and fun! Enjoy your new vehicle. Jason LaCroix, General Manager

April 15, 2010

Wasn't able to make a deal, but had a great overall experience. I appreciated being able to take a lengthy test drive (on the car I requested!) without having to wait for an extended time period. Brian More

by karencbecker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian St. Louis
Apr 16, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the feedback. Customer satisfaction and having great experiences are our number one priority here at AutoFair. Brian does a great job for us and customers appreciate his approach. We look forward to earning your business when the time is right. Jason LaCroix, General Manager

April 14, 2010

Derrick Winward Rocks!!! Made my daughter's first experience buying a car a fun experience. His sense of humor was greatly appreciated. She got the opportunity to look at all the cars and was not pre More

by debbieglns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Winward
Apr 15, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the great review. Derrick does a great job for us and customers appreciate his low pressure approach. We know how exciting it can be to buy a new car, especially your first new car! That’s why we make every effort to ensure our customer’s have a fun and exciting experience when they visit our showroom! Jason LaCroix, General Manager

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