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AutoFair Honda

Manchester, NH

4.7
3,495 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,495 reviews

November 11, 2021

Taking my car to Autofair Honda is always a positive experience. The people are kind and realistic. They will tell me exactly what does and doesn't need to be done to my vehicle. I strongly recommend th More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Werner, Liam Farley
Nov 12, 2021 -

AutoFair Honda responded

Thank you so much JP! Your review was heartwarming and it really means a lot to us. We feel lucky to have you as one of our customers.

November 11, 2021

IDon’t trust the car sales team that much. I didn’t buy a car. More

by Jdwolverton79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katie Baird
Nov 12, 2021 -

AutoFair Honda responded

Thank you for bringing this to our attention and we’re sorry to hear about your experience. We strive to provide all of our customers with a world class experience and apologize that we have let you down. Please contact our General Sales Manager Andy Short at ashort@autofair.com or 603-634-4710.

November 11, 2021

I am always met by courteous service agents. I feel welcome and important to them. Service is always completed in a timely and efficient manner. More

by PMNHOBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Baird
Nov 12, 2021 -

AutoFair Honda responded

We really appreciate you taking the time to share your feedback and for being our customer. We’ll keep working hard to earn your respect with every visit.

November 08, 2021

I need to have my car recalibrated after a windshield replacement. I was not paying since it was insurance covering the cost. I signed something said it should be around 139 and they charged 327 to the i More

by MTBNH69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Box
Nov 12, 2021 -

AutoFair Honda responded

Thank you for bringing this to our attention and we’re sorry to hear about your experience. We strive to provide all of our customers with a world class experience and apologize. 139 is our diagnosis charge. It is possible that you signed the initial go-ahead sheet that reflects that fee. However we would really like to make sure that's the case. Please contact our Service Director John xx. Hilaire at jsthilaire@autofair.com or 603-634-4760. Unfortunately we can't investigate this without more information as this site does not reveal who you are.

November 07, 2021

Great and quick service. The staff is friendly and it’s very easy to set an appointment with them More

by dalcantara14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Roberts
Nov 08, 2021 -

AutoFair Honda responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

November 04, 2021

Ty in sales and Laz in finance made this process efficient and painless. 5 stars More

by mackthompson06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tae Kang, Lazaros (Laz) Skangos
Nov 08, 2021 -

AutoFair Honda responded

Mack, thank you for continued loyalty and patronage. Please know how much this review means to us.

November 04, 2021

Took my car to get repaired and the dealership had it for nine hours charged me $280 didn’t fix the problem , suggested a $755 repair they could not guarantee would straighten out the problem. Then I leave More

by Stevebd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cameron, the technician did the best he could without being a master technician was very thorough and communicated well with me, Chris Lavalee
Nov 08, 2021 -

AutoFair Honda responded

Thank you for bringing this to our attention and we’re sorry to hear about your experience. We strive to provide all of our customers with a world class experience and apologize that we have let you down. Please contact our Service Director John St. Hilaire at jsthilaire@autofair.com or 603-634-4760.

November 03, 2021

Ty was amazing and very helpful! Came in on his day off to help me in need of a car! Everyone was so nice and i was in and out! Wendy in finances was great as well. He went over everything nicely! I would More

by duqjess1128
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tae Kang, Wendy Aristil
Nov 03, 2021 -

duqjess1128 responded

Thank you for your kindness and helping me qalk out qith a car that i love! Everyone was great!

November 03, 2021

Very pleased with the quality of your work and the service adviser was very good explained everything More

by L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cary Rosen
Nov 08, 2021 -

AutoFair Honda responded

Thank you L

Nov 08, 2021 -

L responded

Thanks for your professional service

November 02, 2021

Professional and courteous. Nick Box was very good working with me. They quickly found out what was wrong with my car. More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Box
Nov 03, 2021 -

AutoFair Honda responded

You’re the best Andy! From all of us here at AutoFair Honda, thank you!

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