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AutoFair Honda

Manchester, NH

4.7
3,495 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,495 reviews

August 04, 2021

Service Dept. Was very professional and knowledgeable Scheduled and repairs done in a timely manner Thanks More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lavalee
Aug 09, 2021 -

AutoFair Honda responded

You don’t know how much it means that you took the time to review us Bill, thank you!

August 04, 2021

Good service Chris was friendly and knowledgeable no pressure to up sell which I greatly appreciate.Good service Chris was friendly and knowledgeable no pressure to upsell which I greatly appreciate More

by Oliverdougie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lavalee
Aug 09, 2021 -

AutoFair Honda responded

Thank you so much ! Let us know if you ever need help, we’ll be there.

August 01, 2021

Great and most reliable place for service my Honda. I am a long time customer and very happy with staff and quality of service. Most importantly prices are very competitive. More

by MANISH238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Sage
Aug 09, 2021 -

AutoFair Honda responded

Tthank you, from all of us at AutoFair Honda. This means a lot to us.

July 31, 2021

I stopped in to schedule an appointment and they to do the work right away. I was out and back on the road in about an hour. More

by rrpnh54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Baird
Aug 09, 2021 -

AutoFair Honda responded

This really means a lot to us. We really look forward to working with you again.

July 30, 2021

Good service. Answered my questions and concerns efficiently and serviced my car in an appropriate time range. Would recommend and come back again for further service. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Baird
Aug 09, 2021 -

AutoFair Honda responded

Michelle, we give you 5-stars right back, thank you for being such an incredible customer!

July 29, 2021

Great service and employees. I’ve gotten my last 3 cars there and always use them for device and maintenance on my car. Customers are treated with respect. More

by ana110702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cary Rosen
Jul 29, 2021 -

AutoFair Honda responded

Thank you so much! Your review was heartwarming and it really means a lot to us. We feel lucky to have you as one of our customers.

July 29, 2021

I really was surprised to get charged for using a credit card. What a lack of concern for your customers. May go elsewhere inthe future More

by Jake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam Farley
Jul 30, 2021 -

AutoFair Honda responded

Thank you for bringing this to our attention and we’re sorry to hear about your experience. We strive to provide all of our customers with a world class experience and apologize that we have let you down. Please contact our Service Director John St. Hilaire at jsthilaire@autofair.com or 603-634-4760.

Jul 30, 2021 -

Jake responded

Liam was great … your credit card policy is terrible

July 28, 2021

Service advisor Jake was awesome and car was done very quick and they even checked and let me know things to look out for in the future. More

by Manny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Sage
Jul 29, 2021 -

AutoFair Honda responded

You don’t know how much it means that you took the time to review us Manny, thank you!

July 28, 2021

Excellent customer service, thorough explanation of recommendations, timely repair, appointment accommodation. Disappointed that Honda assesses a three percent credit card fee to its customers. Asked a More

by Debrajhealy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam Farley
Jul 29, 2021 -

AutoFair Honda responded

Thank you very much for rating Liam so highly. We apologize for the credit card fee.

July 28, 2021

Always gave 5 stars but now this place charges a Surcharge if you use a Credit Card for Payment. 99% of business establishments build this into thier pricing...another example of nickel and diming t More

by TODDSHEEHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Box
Jul 29, 2021 -

AutoFair Honda responded

We’re sorry to hear about your experience. We strive to provide all of our customers with a world class experience and apologize that we have let you down. Please contact our Service Director John xx. Hilaire at jsthilaire@autofair.com or 603-634-4760.

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