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AutoFair Honda

Manchester, NH

4.7
3,508 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,508 reviews

January 11, 2021

I purchased my CRV here and was very pleased. I am never disappointed with service dept. With their efficient, personable and explanations of what is needed and any cost. More

by Doriser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam Farley
Jan 11, 2021 -

AutoFair Honda responded

Thank you, from all of us at AutoFair Honda. This means a lot to us.

January 09, 2021

Worked with Steve in sales, Everything went smooth. I was able to work the deal without ever stepping foot into dealer . Have to say easiest car buying I have ever done. Thanks More

by Twalsh009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Doyon, Chris Behrendsen, Chris Winslow
Jan 11, 2021 -

AutoFair Honda responded

Thank you so much for taking the time to leave us this incredible rating!

January 09, 2021

After waiting 2 hours they come and tell me everything looks good with my inspection just finishing, I wait another hour for them to say my car didn't pass inspection because they couldn't connect my car More

by LIVELAUGHLOVE_12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Liam Farley
Jan 11, 2021 -

AutoFair Honda responded

Thank you for bringing this to our attention and we’re sorry to hear about your experience. We strive to provide all of our customers with a world class experience and apologize that we have let you down. Please contact our Service Director John St. Hilaire at jsthilaire@autofair.com or 603-634-4760.

January 08, 2021

Very clean and sanitized. Katie my service advisor was very knowledgeable and pleasant. She explained all services that needed to be completed on my vehicle. The seating in the car sales waiting area w More

by edgillick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Baird
Jan 11, 2021 -

AutoFair Honda responded

Thank you for continued loyalty, patronage and this great review. We have removed a lot of chairs from that area. When we initially did it, we were asked multiple times to provide sections that family members could sit together. If ever someone sits too close to you, or grabs a 'couples/family' chair just let us know and we'll give you different place to sit or put you out in a rental. We do hope our customers do the right thing. We are trying to please everyone.

January 07, 2021

After changing my appt for the third time in two days, I brought my car in for a oil change and tire rotation. Great friendly service and quick too. Tim was awesome and helpful. Even though my package is More

by lojack3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim S., Tim Roberts
Jan 11, 2021 -

AutoFair Honda responded

We’re humbled and grateful that you took the time to review us! Thank you!

Jan 11, 2021 -

lojack3 responded

I look forward to another oil change and in a year a new car. Felt I am always dealt with fairly.

January 06, 2021

Check your Ridgeline!!!My 2017 Ridgeline sprung a water Check your Ridgeline!!! My 2017 Ridgeline sprung a water leak that soaked under the rear seat becaise the body panel seam sealer failed, allowing wat More

by Ptstops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Lavalee
Jan 11, 2021 -

AutoFair Honda responded

Thank you for bringing this to our attention and we’re sorry to hear about your experience. We strive to provide all of our customers with a world class experience and apologize that we have let you down. Please contact our Service Director John St. Hilaire at jsthilaire@autofair.com or 603-634-4760.

January 05, 2021

I went to this dealership after visiting several other dealers all the other dealerships said there was nothing they could do for me but autofair Honda said they would do the best they could and they did More

by Yogibear2980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Duguay
Jan 11, 2021 -

AutoFair Honda responded

Thank you for taking the time to review your experience with us, it means more to us than you can imagine.

January 04, 2021

Brett is my advisor of choice. Very honest and no games. Every time I've had to bring my car in they get me in and out fast. They may not be the cheapest, but not crazy expensive either, I never feel ripp More

by djhertz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Patrikas, Brett Petrikas
Jan 11, 2021 -

AutoFair Honda responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

January 04, 2021

Customer service is great, I was in and out quickly. They were on time. I would reccomend Honda service toy friends. I'll be back More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cary Rosen
Jan 11, 2021 -

AutoFair Honda responded

Karen, thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

January 03, 2021

Overall good experience. Rodrigo fairly new; more to learn about customers. Appreciated his help with details. Felt pressured by management. Worked too hard on pricing. More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Hammond, Rodrigo Ojeda
Jan 11, 2021 -

AutoFair Honda responded

Thank you for bringing this to our attention and we’re sorry to hear about your experience. We strive to provide all of our customers with a world class experience and apologize that we have let you down. Please contact our General Sales Manager Andy Short at ashort@autofair.com or 603-634-4710.

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