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AutoFair Nissan of Stratham

Stratham, NH

4.7
577 Reviews

45 Portsmouth Ave

Stratham, NH

03885

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Showing 577 reviews

December 07, 2023

The service dept is super. I have never encountered a long wait for service. The staff are very helpful and friendly. More

by Tenneyrose57
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
Dec 07, 2023 -

AutoFair Nissan of Stratham responded

We're delighted to know you've had such positive experiences with our service department at AutoFair Nissan of Stratham. We always aim for efficiency and friendliness! Thanks for the great review!

November 22, 2023

Friendly let's you know and keeps you up to date how things are going More

by Johnbev5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Figueroa
Nov 23, 2023 -

AutoFair Nissan of Stratham responded

It's our pleasure to assist you so greatly and provide such friendly and efficient service! Thanks for the stellar review and positive feedback! -- The AutoFair Nissan of Stratham Team

November 20, 2023

Autofair Nissan of Stratham has always been wonderful. The staff is always pleasant and friendly. They are knowledgeable of their products. When having service work done, they keep you updated on the proc More

by Kgauthier30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, Sam Figueroa
Nov 20, 2023 -

AutoFair Nissan of Stratham responded

We're delighted to know that you've consistently had positive experiences with us at AutoFair Nissan of Stratham. Our team always aims to keep our customers informed and comfortable throughout the service process. Thanks for your support!

November 15, 2023

The service department was able to fit me in the same day. Addressed the problem (thankfully not significant). The part I appreciate the most is they offered a few services and a recommendation for item More

by Certified customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Figueroa
Nov 16, 2023 -

AutoFair Nissan of Stratham responded

We're glad to know that our service department at AutoFair Nissan of Stratham was able to provide you with such a positive experience! We always aim for transparency and efficiency in all we do. Thank you for your feedback, it's greatly appreciated!

November 10, 2023

Excellent timely service. Service staff very responsive. Highly recommend. Easy I easy out. On line website allows one to keep posted status of work and time frame to completi More

by ELLHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Figueroa
Nov 10, 2023 -

AutoFair Nissan of Stratham responded

We're so glad your service at AutoFair Nissan of Stratham went swimmingly! Thank you for recommending us - it means a lot!

November 10, 2023

Very professional, easy, and straightforward experience. Representatives went above and beyond to make me feel valued as a customer. More

by G. Fowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Figueroa
Nov 13, 2023 -

AutoFair Nissan of Stratham responded

We're delighted to know that our team at AutoFair Nissan of Stratham made your experience easy and straightforward. We always aim to make every customer feel valued. Thanks for the review!

October 30, 2023

Buying my car from Autofair Nissan was the best car buying experience I've had. My salesman Neal was the best. Sue in finance was great as well. The entire process was so easy and comfortable. More

by tmcmsteiger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Veinotte, Neal Mason, Susan Davies, Eric Martin
Oct 30, 2023 -

AutoFair Nissan of Stratham responded

We're delighted to know that your car-buying experience with AutoFair Nissan of Stratham was the best you've had! It's great to see Neal and Sue made your visit so smooth and easygoing. Thanks for choosing us, we appreciate it! Safe travels in your new ride!

October 30, 2023

I was getting an inspection. Apt was at 9:30. 12:30 l had to ask when it would be done. Being disabled and sitting for hours was unnecessary. Never going back More

by Teresawalker67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Figueroa
Oct 30, 2023 -

Teresawalker67 responded

I will not be going back. I have bought 3 cars there a loyal customer. But the serice is pushy and slow

Oct 31, 2023 -

AutoFair Nissan of Stratham responded

I'm sincerely sorry to see we've lost your confidence. We aim to provide efficient service and clear updates, and it's disappointing this was not reflected during your recent visit. If there is anything I can to to turn your experience around and make this up to you, please contact me directly when you have a moment. Thank you, Walter Ferrara - Service Manager - (603) 580-4540

October 28, 2023

My wife and I have leased three vehicles from AutoFair Nissan of Stratham, and our two daughters have each leased from there. We have been pleased overall with their service. We have experienced their sal More

by dane5265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Baillageron (sp), Darius Marchand, Sean Melton
Oct 30, 2023 -

AutoFair Nissan of Stratham responded

We're so pleased to know that you and your family have had such positive experiences with us at AutoFair Nissan of Stratham! Our team is always here to assist with any questions or issues, ensuring a professional and customer-focused service. Thank you for your loyalty over the years!

October 22, 2023

Professional, knowledgeable courteous. Do you want my opinion or not? STOP TELLING ME HIW MANY WIRDS TO USE!! More

by lindivid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Baillegeron, Service
Oct 22, 2023 -

lindivid responded

The staff was professional Did . what they are supposed to do. However, this department of review after review is nauseating. You asked, I answered - enough with the follow up baloney. Linda Parkhurst

Oct 22, 2023 -

lindivid responded

This is what I mean. It’s enough to send me somewhere else.

Oct 31, 2023 -

AutoFair Nissan of Stratham responded

Thank you for the 5-star review and for sharing your feedback. If there is anything else I can assist you with, please don't hesitate to reach out. Best, Phillip Gregoire - General Manager - (603) 580-4510

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