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AutoFair Subaru

Haverhill, MA

4.5
810 Reviews

503 Broadway

Haverhill, MA

01832

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Showing 810 reviews

December 27, 2020

At the end of a long car search, I found the right choice here. I felt comfortable and informed, and Matt Benson was incredibly kind. The financing office as well made the transition easy. No stress or press More

by Gaiello21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Benson
Dec 28, 2020 -

AutoFair Subaru responded

Gaiello21, Thank you for taking the time to share your feedback with us! Matt is a great asset to our sales team and we are happy to hear that he provided a memorable car buying experience for you. Best regards, Barry Cocuzzo General Manager

December 18, 2020

Great staff..specially Matt and Todd. Very professional, patient and ever so helpful. I would highly recommend this dealership. Thank you again. XXX XX XX More

by Abaliola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Benson
Dec 21, 2020 -

AutoFair Subaru responded

Dear Abaliola, Thanks for the great feedback! We strive to provide excellent service to our customers at AutoFair Subaru. We will pass your kind words along to Matt and Todd and tell them to keep up the good work. Best regards, Barry Cocuzzo General Manager

December 18, 2020

Hi there I wasn't about to get a vehicle but shaun was very good trying to get me every deal he could. Great employee More

by Eyamom225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Padilla
Dec 21, 2020 -

AutoFair Subaru responded

Dear Eyamom225, Thank you for writing such a great review about Shaun. We appreciate your feedback and look forward to working with you again soon! Best regards, Barry Cocuzzo General Manager

December 15, 2020

Cliff was great, he called me an wanted to see if I was willing to trade in my Subaru (even though I still owed a bit of money on it.) We were able to work out a great deal on an Infiniti they had and were More

by msbase88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Lawrence
Dec 16, 2020 -

AutoFair Subaru responded

msbase88, I'm happy to hear that you had such a great experience with us! Our staff works hard to go the extra mile for all of our customers. We appreciate your feedback about Cliff and hope to serve you for many years to come. Safe travels and enjoy your new car! Best regards, Barry Cocuzzo General Manager

December 14, 2020

Product Specialist Cliff Lawrence was GREAT! He was a pleasure to work with, he is knowledgeable, friendly, responsive and went the extra mile to make me feel like a valued customer. Highly recommend! More

by alexhasham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Lawrence
Dec 15, 2020 -

AutoFair Subaru responded

Dear alexhasham, Thank you for your kind words about Cliff! We are so glad to know that you are a happy AutoFair Subaru customer and look forward to working with you again someday. Best regards, Barry Cocuzzo General Manager

December 14, 2020

Kayla Allen was incredibly helpful, thorough, professional and unbelievably pleasant and proactive! She helped me get a vehicle examined for purchase consideration, and I could not be happier wit More

by Lee Kane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Allen
Dec 15, 2020 -

AutoFair Subaru responded

Dear Lee Kane, Thank you for your review! It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Kayla know that she made an impact during your visit. We hope to see you again soon! Best regards, Barry Cocuzzo General Manager

December 07, 2020

Shaun was very helpful and informative through the entire process. He helped us stay in budget and even helped get the outback we wanted down to fit our budget. Overall I would definitely go back to Autofa More

by notimportantemail123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Padilla
Dec 08, 2020 -

AutoFair Subaru responded

Dear notimportantemail123, Thank you for taking the time to share your feedback with us. Shaun is truly an asset to our team, and we happy to hear that he provided a memorable experience for you. Enjoy your new Outback and come visit us again soon! Best regards, Barry Cocuzzo General Manager

December 01, 2020

My second vehicle through AutoFair of Haverhill and Product Specialist Rudy Espinal was as customer service oriented as the first. They are a quality team of car sales and service professionals. More

by chiefnafd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Espinal, Matthew Benson
Dec 03, 2020 -

AutoFair Subaru responded

Dear chiefnafd, Thank you for the kind words about our team. We work hard to make sure that our valued customers enjoy a pleasant experience with us. Take care and come visit us again soon! Best regards, Barry Cocuzzo General Manager

December 01, 2020

Great service and couldn’t be happier with the new car. Staff are always friendly and helpful. Wouldn’t go anywhere else for a new car! More

by Sean.wdsdemo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Testa, Lita German
Dec 03, 2020 -

AutoFair Subaru responded

Dear Sean.wdsdemo, Thank you for leaving us this great review! I am thrilled to hear that you have so much faith in us, and look forward to your business in the years to come. Best regards, Barry Cocuzzo General Manager

November 27, 2020

I brought my 2019 Subaru Legacy in for it's 42,000 mile service. Everyone here is very caring and accommodating. While waiting for my car, I checked out the 2021 Ascent. Again, everyone was caring an acc More

by SprkMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Service Advisor, Jose Ferreira Sales Mgr., Nick Driscoll, Shaun Padilla
Nov 30, 2020 -

AutoFair Subaru responded

Dear SprkMan, Thank you for the great review! I am pleased to hear that our entire team at AutoFair Subaru provided you with a pleasant experience. We hope to continue servicing your Legacy in the future! Best regards, Barry Cocuzzo General Manager

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