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AutoFair Subaru

Haverhill, MA

4.6
825 Reviews

503 Broadway

Haverhill, MA

01832

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Showing 825 reviews

January 13, 2021

The dealership was very hands-on throughout my car-buying process and helped put me into a car I love that also worked for my budget. More

by jaynamarieperry
Recommend Dealer
Yes
Employees Worked With
Alex Belsky
Jan 13, 2021 -

AutoFair Subaru responded

Dear jaynamarieperry, Thank you for taking the time to share your feedback with us! We are happy to have you as a loyal customer and look forward to your next visit. Best regards, Barry Cocuzzo General Manager

January 13, 2021

I had new front brakes installed today along with an oil change and tires rotated. Lira was my service advisor. Everything was explained before completion. More

by Maureen
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lita German
January 09, 2021

Shaun worked very hard to get us into our new car. He worked on the registration issues we had with the RMV. It took about a week but we finally got everything straightened out and we have our car More

by Bmurphy196
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Padilla
Jan 11, 2021 -

AutoFair Subaru responded

Dear Bmurphy196, Thanks for the great feedback! We are thrilled to hear that Shaun was able to provide a smooth and pleasant experience for you. I'll make sure to send your praise his way. In the meantime, drive safely and come visit us again soon! Best regards, Barry Cocuzzo General Manager

January 06, 2021

My husband and I had a very good experience at AutoFair Subaru. There were Subaru dealers that were closer to our house, but we didn’t think that they compared on price and accommodations. Mike delivered o More

by Tecamanzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Testa
Jan 07, 2021 -

AutoFair Subaru responded

Dear Tecamanzo, Thank you for taking the time to share your feedback with us! Matt is an asset to our sales team, and I am happy to hear that he provided a seamless car buying experience for you. Enjoy your new car and come visit us again soon! Best regards, Barry Cocuzzo General Manager

January 02, 2021

I had a great experience with Mike. He was enthusiastic, knowledgeable, and (most importantly) responsive. He was great throughout the entire process. When he told me he would follow up by phone he did - wh More

by Eprose0067
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Testa
Jan 05, 2021 -

AutoFair Subaru responded

Dear Eprose0067, Thank you for your review! It's definitely a boost for us every time we hear positive feedback such as this. We will be sure to let Mike know that he made an impact during your visit. We hope to see you again soon! Best regards, Barry Cocuzzo General Manager

January 02, 2021

Mike was awesome through the whole transaction. Very knowledgeable a put product. Friendly and pleasant to deal with. Went above and beyond our expectations. Would recommend him to friends and family. More

by Jillbroyles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Testa
Jan 05, 2021 -

AutoFair Subaru responded

Dear Jillbroyles, We are happy to hear that Mike went above and beyond for you! We appreciate your feedback and look forward to working with you again soon. Best regards, Barry Cocuzzo General Manager

December 27, 2020

At the end of a long car search, I found the right choice here. I felt comfortable and informed, and Matt Benson was incredibly kind. The financing office as well made the transition easy. No stress or press More

by Gaiello21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Benson
Dec 28, 2020 -

AutoFair Subaru responded

Gaiello21, Thank you for taking the time to share your feedback with us! Matt is a great asset to our sales team and we are happy to hear that he provided a memorable car buying experience for you. Best regards, Barry Cocuzzo General Manager

December 18, 2020

Great staff..specially Matt and Todd. Very professional, patient and ever so helpful. I would highly recommend this dealership. Thank you again. XXX XX XX More

by Abaliola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Benson
Dec 21, 2020 -

AutoFair Subaru responded

Dear Abaliola, Thanks for the great feedback! We strive to provide excellent service to our customers at AutoFair Subaru. We will pass your kind words along to Matt and Todd and tell them to keep up the good work. Best regards, Barry Cocuzzo General Manager

December 18, 2020

Hi there I wasn't about to get a vehicle but shaun was very good trying to get me every deal he could. Great employee More

by Eyamom225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Padilla
Dec 21, 2020 -

AutoFair Subaru responded

Dear Eyamom225, Thank you for writing such a great review about Shaun. We appreciate your feedback and look forward to working with you again soon! Best regards, Barry Cocuzzo General Manager

December 15, 2020

Cliff was great, he called me an wanted to see if I was willing to trade in my Subaru (even though I still owed a bit of money on it.) We were able to work out a great deal on an Infiniti they had and were More

by msbase88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Lawrence
Dec 16, 2020 -

AutoFair Subaru responded

msbase88, I'm happy to hear that you had such a great experience with us! Our staff works hard to go the extra mile for all of our customers. We appreciate your feedback about Cliff and hope to serve you for many years to come. Safe travels and enjoy your new car! Best regards, Barry Cocuzzo General Manager

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