AutoFair Subaru

They made it work I went to AutoFair in Haverhill over the weekend to test drive a new Subaru Outback. I had seen it listed on line for a great price and thought "Let I went to AutoFair in Haverhill over the weekend to test drive a new Subaru Outback. I had seen it listed on line for a great price and thought "Let's see what happens". I really felt welcomed at the dealership. Rudy was pleasant and helpful and explained all the features during a drive around the city. The dealership is clean and welcoming. Great coffee, bright and cheery. We saw several people leaving with out cars and smiling salespeople anyways. Telling them If they change their minds to come back. I figured that I wouldn't be able to get the online price when they said it was dependent on the value of my trade-in (A beat-up 2010 toyota with 160000 miles on it). After some reasonably easy back and forth They were able to be 'in the ballpark' for the on-line price and I was able to drive away with my new car the same day! Everyone was helpful and I didn't feel pressured into a deal I didn't want. More

Very Informative, Helpful, and Pleasant I entered the dealership feeling nervous and unsure of finding a new vehicle for my growing family. I was greeted by Katarina with a welcoming smile, I entered the dealership feeling nervous and unsure of finding a new vehicle for my growing family. I was greeted by Katarina with a welcoming smile, which made me instantly feel more comfortable. I explained how I am looking for a safe, roomy, reliable SUV. Katarina answered any questions I had and she helped me in the right direction of what I was searching for. Now I am confident and excited that I will be buying a Subaru Forester in the near future! More

Matthew Benson sales review Although we did not purchase our vehicle here, we were very happy with the attention we got from Matthew Benson in sales. He took the time to take us Although we did not purchase our vehicle here, we were very happy with the attention we got from Matthew Benson in sales. He took the time to take us for a demo drive and show us all the amazing features of the vehicle before we drove it ourselves. This was a game changer, as we we able to truly understand the vehicle’s capabilities. We needed to make our final purchase closer to home though. More

Excellent customer service! Our sales person, Courtney Rita, was very polite and honest and did not pressure us on purchasing a vehicle. The whole process was very relaxed and ea Our sales person, Courtney Rita, was very polite and honest and did not pressure us on purchasing a vehicle. The whole process was very relaxed and easy. More

Great customer service Katarina was so nice and helpful! She made a possible stressful experience much better! She was very personable. I would definitely recommend autofair Katarina was so nice and helpful! She made a possible stressful experience much better! She was very personable. I would definitely recommend autofair to my friends More

Great experience overall Katarina was very knowledgeable and a great sales woman to work with. I can’t imagine having a better experience anywhere else. I will recommend this Katarina was very knowledgeable and a great sales woman to work with. I can’t imagine having a better experience anywhere else. I will recommend this young lady to everyone I know More

Unbelievable the best i ever experienced Katarina was knowledgable about the vehicles I was interested in. She patient with me. I felt like she wasn't trying to sucker me at all. You guys g Katarina was knowledgable about the vehicles I was interested in. She patient with me. I felt like she wasn't trying to sucker me at all. You guys got yourselfs one great cars sales women their!!! Shes a keeper!!!! I will send all my friends and family to her for now on. Thanks again katarina!!!! More

Pleasantly Surprised !!!!!! I was very happy and pleasantly surprised when I arrived at this dealer. My daughter was looking for a car and had found one albeit a few miles away w I was very happy and pleasantly surprised when I arrived at this dealer. My daughter was looking for a car and had found one albeit a few miles away we decided to take the ride to Autofair Subaru. We were greeted by Kim Paolino who fulfilled all our needs and more. We told her 4 cars we were interested in, now mind you it was 700 pm at the time and they close at 8. We drove all four, way past there closing time, and then we found a 5th car at around 9. No problem . Take your we were told . Well then of course we couldn't make a decision and left around 930, no sale. I called Kim the following morning first thing and told her we loved 2 cars, a 2017 Nissan Altima and a 2017 VW Tiguan. I ask her to please put them out front we would be there at 9 . At 901 we pulled up and they were both sitting there, decision forthcoming .Both cars rode excellent. I wanted the Nissan for her, I feel she wanted the more expensive Tiguan. I went in and showed a fantastic person , Brad, a number that I wanted to pay for the VW. 10 mins later he shows what he can do , we agree, deal done pending approval. Now my daughters credit is bad, mine is good, so cosigning was the avenue we were probably going to have to take. So they ran us together and came back after trying and trying and said they cannot do unless we take her off the loan, We did, got a good rate deal moving to next step. Now the only negative. After signing the papers, now remember we were there at 9 sharp and now its 1 pm . They had to register it and put a sticker on it. Was told it was going to be a breeze...……..well we didn't leave until 435. Still, a great place to buy a car. Clean , professional , great staff! Quality cars!!!!Kim was great , Chris in finance very thorough and easy going. Overall nice place to buy a car. Give them a shot. You will be pleasantly surprised More

Vehicle inquiry Very friendly, honest and courteous of my time. Courtney was very knowledgeable about the product she was selling and Curtis was making the whole Very friendly, honest and courteous of my time. Courtney was very knowledgeable about the product she was selling and Curtis was making the whole process easy in regards to pricing . More

New car owner I normally don’t trust dealers, but the experience at Autofair Subaru of Haverhill was the best experience I’ve ever had buying a car. Go talk to Ron I normally don’t trust dealers, but the experience at Autofair Subaru of Haverhill was the best experience I’ve ever had buying a car. Go talk to Ron you won’t regret it... More