AutoFair Subaru

BAIT AND SWITCH. STAY AWAY FROM AUTOFAIR SUBARU Autofair Subaru of Haverhill, MA is engaging in unfair, deceptive, and abusive acts of business through its sales tactics, pricing techniques, and sal Autofair Subaru of Haverhill, MA is engaging in unfair, deceptive, and abusive acts of business through its sales tactics, pricing techniques, and sales culture at the dealership. I had inquired about a new Outback Limited 2.5, with Navigation, Leather, Moonroof, no Trade-in, and 0% financing from AutoFair Subaru. I received an email from Autofair Subaru of Haverhill, MA and I kept it for my record. I was quoted a good price for the car 28,689 + 549 fees by internet sales rep Stephanie Ferreira. Before I made the long drive (more than 50 miles) to this dealer, I confirmed the price and fees again over the phone. Once I got to Autofair Subaru, the salesman Clifford Lawrence told me that he couldn't sell me the Outback Limited 2.5, with Navigation, Leather, Moonroof, no Trade-in, and 0% financing for the price I was quoted. Subsequently, the supervisor, Matthew Curran, did not honor the price in the quote, called me a thief, and told me to GO AWAY after making me an offer of $2,200 above the initial quoted price. Neither Mr. Curran no Ms. Ferreira apologized to me. This was likely the worst customer experience I have ever had at any auto dealer in my life. I ended up to buying new Outback from another dealer. AutoFair Subaru is dishonest, unprofessional and uses deceptive tactics to get buyers in the door. More

Go to Courtney Rita! Excellent service! I was searching for a daily driver and a specific payment. Courtney was able to point me in the right direction as to which car and did a great job he I was searching for a daily driver and a specific payment. Courtney was able to point me in the right direction as to which car and did a great job helping me stay in my price range. She was a pleasure to deal with! More

See Agate Tullercash. 2 Thumbs Up , Way Up !!! From introduction to post sales 2 Thumbs Up , Way Up - - - must see Agate Tullercash !!! Agate is a true professional and will make purchasing your From introduction to post sales 2 Thumbs Up , Way Up - - - must see Agate Tullercash !!! Agate is a true professional and will make purchasing your Subaru a 5+++ star experience. More

Great Experience working with Kat Katarina recently sold me my new WRX, and I can't say enough about how great the experience was. I really liked AutoFair, but Katarina really stood ou Katarina recently sold me my new WRX, and I can't say enough about how great the experience was. I really liked AutoFair, but Katarina really stood out. I never felt pressured, she listened to all of my concerns and worked with me rather than forcing me into a sale. She was also incredibly attentive to my questions and has been incredibly pleasant to work with, even after selling me the car. Can't recommend enough. More

Great experience with Katarina and Subaru of Haverhill We’ve been searching for the perfect car for a while. It was very refreshing to work with Katarina. She was extremely knowledgeable, patient and cari We’ve been searching for the perfect car for a while. It was very refreshing to work with Katarina. She was extremely knowledgeable, patient and caring. I actually wonder why there aren’t more women in car sales - it is such a pleasant experience! Thank you Katarina. More

Great dealership and car buying experience I worked with Kim Paolino and her manager Dany to buy a used Forester last week and I've very happy with the service they provided and the overall exp I worked with Kim Paolino and her manager Dany to buy a used Forester last week and I've very happy with the service they provided and the overall experience of buying the car. Kim was super helpful and polite. She helped me to get the car I found online ready and test driven and was knowledgable about it and the rest of the Subaru lineup. When the price negotiation started, Dany stepped in and was fair, transparent and didn't make it feel like a high-pressure sales situation. I bought the car and left feeling like I made a great decision that didn't break my budget. I would definitely recommend this dealership to anyone. More

Great Experience We test drove a 2019 Forester the other day and loved it. I returned to AutoFair today and worked with Clifford Lawrence to purchase it. He worked w We test drove a 2019 Forester the other day and loved it. I returned to AutoFair today and worked with Clifford Lawrence to purchase it. He worked with me to get the price to where I needed to be and explained all the features in the vehicle. I would recommend him and AutoFair in purchasing a Subaru. More

Great experience all around Wonderful experience from start to finish. Would recommend to anyone. Matt Benson was fantastic to work with, as was the rest of the team. If you want Wonderful experience from start to finish. Would recommend to anyone. Matt Benson was fantastic to work with, as was the rest of the team. If you want a Subaru, start here! More

Pleasure to work with Matt in sales was very helpful. He has a very good demeanor, and I found him to be knowledgeable about the various features of the vehicle. Matt in sales was very helpful. He has a very good demeanor, and I found him to be knowledgeable about the various features of the vehicle. More