AutoFair Subaru

First time Subaru owners Everyone was extremely helpful answering any and all questions my wife and I had to help us choose between models and whether to lease or buy. A wonde Everyone was extremely helpful answering any and all questions my wife and I had to help us choose between models and whether to lease or buy. A wonderful car buying experience. More

Exactly what the coporate dealership is supose to be. They train their service people to up sell, and that's okay, but when a customer wants something less than the up sell the training falls short. I ca They train their service people to up sell, and that's okay, but when a customer wants something less than the up sell the training falls short. I called in for an 18K service on my 2016 Outback. The quote was $389.00 for the 18k service that is $189.00 to $219.00 at other Subaru dealers. I was ready to pay about $200.00 but I felt that the 389 was out of line. I asked if they would do just the oil/filter, & tire rotation they said "we will not do that". Okay, I'll go somewhere else. More

New customer to Subaru autofair in Plaistow I had the pleasure of dealing with Doug Maranville for the purchase of a used car. He definitely put in the time and effort. Doug was very pleasant I had the pleasure of dealing with Doug Maranville for the purchase of a used car. He definitely put in the time and effort. Doug was very pleasant through the whole process and went above and beyond to "MAKE IT HAPPEN" THE FRIENDLIEST DEALERSHIP I DEALT WITH (From internet service to finance) Thank You again Doug........Sarah E More

From Jeremiah to Erik (sales) I was totally impressed! I was undecided whether or not I wanted to trade in my Forester but when I met Erik the decision became easier when he showed me the Subaru Impreza Ha I was undecided whether or not I wanted to trade in my Forester but when I met Erik the decision became easier when he showed me the Subaru Impreza Hatchback. I am so impressed with this car and he knew what I was looking for. He was very professional, personable and down-to-earth. He didn't make me feel stupid when I wanted to trade a 2016 to a 2015 and made the experience much better than I have had in the past! Thank you Erik and thank you Jeremiah for knowing that Erik would be the best sales person to assist me. Audrey Perry More

5 Stars excellent serice Nicole Cassavaugh our salesperson was excellent to work with. Ken Mariano is the best and a shout out to Tony. The best deal we have made in a auto pu Nicole Cassavaugh our salesperson was excellent to work with. Ken Mariano is the best and a shout out to Tony. The best deal we have made in a auto purchase. More

The Salesman Excelent Frank Belluschib was very helpful & Professional ..I would definitely tell Family and friends about Autofair Subaru and I look forward to returning in Frank Belluschib was very helpful & Professional ..I would definitely tell Family and friends about Autofair Subaru and I look forward to returning in the near future if need be. Michele Morin More

Customer service I was in a jam and needed a copy of my lease agreement for my 2015 Outback. Of course I couldn't find my copy. Kenny the finance manager was able to h I was in a jam and needed a copy of my lease agreement for my 2015 Outback. Of course I couldn't find my copy. Kenny the finance manager was able to help me. He located my lease agreement and scanned it to me so that I didn't have drive to the dealership to pick it up. The Outback is a terrific car and Autofair has terrific people working at the dealerhsip. More

Excellent Service Going through a divorce, and my credit wasnt the best. I cam in worried, but these guys really went above and beyond to help me find something around Going through a divorce, and my credit wasnt the best. I cam in worried, but these guys really went above and beyond to help me find something around my price range that was also reliable and much nicer condition than I thought I would be able to afford. Left feeling confident in my purchase. More

Outstanding in every way!!!!! From the moment I walked onto the lot, and Tony came out to greet me, to the eventual sale the same day, my experience with the AutoFair team was outs From the moment I walked onto the lot, and Tony came out to greet me, to the eventual sale the same day, my experience with the AutoFair team was outstanding. Tony the salesman was kind, careful, knowledgeable, admitted that he may not have all the answers on the tip of his tongue, but would get the correct answer for us, and he always did! A true gentleman through out! My wife and I walked in to "check out" a Subaru to buy, and wanted to drive several models. When Tony approached us, we explained the situation and that we really didn't know what we wanted but we were willing to try out several models. He was happy to help, and we picked out three Subaru cars to drive, including trying a Rav4 that was on the lot. There was no pressure, just help, and unexpectedly, my wife fell in love with the Crosstrek. That moved us from a "looker" into the sales/buyer position. We now dealt with another Tony, the sales manager and throughout the experience, it was fun, a respectful challenge and a good negotiations. I explained that I really hadn't come in to buy a car, and that I had to leave in a few hours for work, so the pressure was on! We came to an amicable agreement, and that was it. Signed sealed and delivered the next day. Outstanding all around. (Pizza was ordered for the staff, and Tony brought us a slice... so nice!) We financed the car through AutoFairs finance department, and Ken was professional, friendly, and got the job done with minimal time and effort on our part. I have already told my co-workers, and one is coming up to get a car through AutoFair so...would I recommend this dealership.... I already have! Thanks to Tony, Tony, and Ken for a great buying experience. More

Always a pleasure I have been going to Subaru in Plaistow since 1999 and see no reason to stop. I have always been treated well. Especially love service person Nancy. I have been going to Subaru in Plaistow since 1999 and see no reason to stop. I have always been treated well. Especially love service person Nancy. More