AutoFair Subaru
Haverhill, MA
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bought a new outback Doug is so awesome and easy going! Pleasure to deal with every time! He works very hard for each customer he sees! Great guy for sure! Doug is so awesome and easy going! Pleasure to deal with every time! He works very hard for each customer he sees! Great guy for sure! More
They will bend you over Had wrong part for car, charged me labor for no work done to car. When the right part comes in I'm not having them do it for me Had wrong part for car, charged me labor for no work done to car. When the right part comes in I'm not having them do it for me More
Very helpful and did everything they could with what I could Ed Dye is a joy to work with and Corey was extremely helpful. Thanks for making my least favorite thing to do a pleasure. I love this car! Ed Dye is a joy to work with and Corey was extremely helpful. Thanks for making my least favorite thing to do a pleasure. I love this car! More
Rear breaks replaced My forester was 3 1/2 years old and 18,500 miles. When in for the annual inspection was advised back breaks needed replaced. After emailing Subaru the My forester was 3 1/2 years old and 18,500 miles. When in for the annual inspection was advised back breaks needed replaced. After emailing Subaru they agreed to replace the breaks with no cost to me... In all this is my families 8th Subaru and not the last... Thank you Doug, Nancy and Jennifer of Subaru More
Top Notch! My husband and I are very happy with our experience. From Amanda who made the initial contact with us to Kenny in management and Kevin in sales, to J My husband and I are very happy with our experience. From Amanda who made the initial contact with us to Kenny in management and Kevin in sales, to Jeff as he crunched the numbers to find us the best financing possible...we received nothing but the utmost professionalism and care! This is a great team and we fully intend to share our experience with others who are in the market for a vehicle. More
Call back from service I called service 3 times about a battery and never got a. call back, had to call the manager of the store and he said someone would call me back in a I called service 3 times about a battery and never got a. call back, had to call the manager of the store and he said someone would call me back in a half hour, never got a call had to call a 4th time and the manager of the store said just come up and we'll replace your battery, the worst customer service I have ever had More
12,000 mile checkup The service counter staff appear take good care of their clients. I was were pleased with their service. I like the detail sheet which accompanies the The service counter staff appear take good care of their clients. I was were pleased with their service. I like the detail sheet which accompanies the bill and outlines the current state of various auto elements. More
Express Service Excellent service. I decided to walk-in for a service and was mentally prepared to wait at least a couple of hours (based on my experiences with other Excellent service. I decided to walk-in for a service and was mentally prepared to wait at least a couple of hours (based on my experiences with other dealers). They took care of my car within an hour!! I was back home in 75 minutes! More
Service dept and the staff From the moment I walked in every staff member approach me and ask me if I was been helped. They all very polite. Nancy was very professional . I was From the moment I walked in every staff member approach me and ask me if I was been helped. They all very polite. Nancy was very professional . I was very pleased with my visit. More
Prompt and Professional Since I bought my 2015 Outback, I have experienced excellent service that has always been very prompt and professional. I would highly recommend this Since I bought my 2015 Outback, I have experienced excellent service that has always been very prompt and professional. I would highly recommend this dealership to anyone. More


