
AutoFair Subaru
Haverhill, MA
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Very Good The staff was very good and I think they found the problem. The car is getting slightly better gas mileage. I have not tried the air conditioner. Than The staff was very good and I think they found the problem. The car is getting slightly better gas mileage. I have not tried the air conditioner. Thanks, Nancy More
"Well Done" Dropped my car off the night before just as the service center closed. Met Paul on his way out but he graciously stepped back behind the counter and t Dropped my car off the night before just as the service center closed. Met Paul on his way out but he graciously stepped back behind the counter and took care of the car. I had spoken with Nancy earlier in the day to schedule the car for service. As always, Nancy checked the servicing history to confirm the proper maintenance was scheduled. When I arrived to pick up the car, Nancy had it brought around front for me and when I went to pay for the car the cashier was pleasant as usual. I always feel confident when I leave my car in Nancy's hands. More
First time Subaru buyer I have heard great reviews on the Subaru , I had my heart set on the Crosstrek, I met with Erik Figueroa on a rainy Sunday morning , he had the car I I have heard great reviews on the Subaru , I had my heart set on the Crosstrek, I met with Erik Figueroa on a rainy Sunday morning , he had the car I had seen on the website pulled up front for me as soon as I arrived my eyes lit up !!! Erik explained how the structure of pricing for Subaru's is unlike other car makes and dealers , as we Erik spoke I was very comfortable with his down to earth personality , not pushy , good listening to what my needs were , and had great patience , he was even so kind to offer to move my grandchildrens car seats into my new Crosstrek which I so appreciated !!! I would recommend Erik to my friends, family and coworkers when buying a car comes up !! Thank you Erik Figueroa for making this car buying experience painless !!! Gena Hunt More
Dissapointing I was in recently for an oil change. They always wash and vacuum my car as part of the service. This time they did not. When I asked at service why, I I was in recently for an oil change. They always wash and vacuum my car as part of the service. This time they did not. When I asked at service why, I was told they forgot to ask. I asked them to please wash and vacuum. They took the car, washed the outside and vacuumed the front only. The back seat and floors weren't touched. More
Great service The dealer followed their word of fixing scratches on my car that I had bought. I am very happy with the service I had. Thanks for the great work. The dealer followed their word of fixing scratches on my car that I had bought. I am very happy with the service I had. Thanks for the great work. More
Great experience Leased an Impreza - quick communication by phone and email, honest and full disclosures of price and terms. Great experience in every aspect. Highly r Leased an Impreza - quick communication by phone and email, honest and full disclosures of price and terms. Great experience in every aspect. Highly recommend to everyone. More
Nancy and Rob as usual are awesome! I absolutely love this dealership! They are so kind and easy to deal with. Now that I live in Haverhill, I'll be coming here to have my car worked on! I absolutely love this dealership! They are so kind and easy to deal with. Now that I live in Haverhill, I'll be coming here to have my car worked on! More
Very positive experience. The woman in charge of the service desk is skilled, friendly and knowledgeable. The service was quick and the problem was resolved. I'll be back for m The woman in charge of the service desk is skilled, friendly and knowledgeable. The service was quick and the problem was resolved. I'll be back for my car servicing. More
Great service This was my first time using the auto service center at AutoFair in Plaistow. I was very pleased with the friendly, helpful service and will return. I This was my first time using the auto service center at AutoFair in Plaistow. I was very pleased with the friendly, helpful service and will return. I would recommend to a friend. More
Quick, easy and fair I had walked out of another Subaru dealership the week prior. Ended up getting a more well-equipped model for lower price. I'm from MA and they made t I had walked out of another Subaru dealership the week prior. Ended up getting a more well-equipped model for lower price. I'm from MA and they made that work easily. More