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AutoFair Subaru
Haverhill, MA
828 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 29, 2016
Great Customer Service. I changed Subaru dealers from Manchester NH to Plaistow NH. The people at the Plaistow location are friendly, professional and very customer focused. I changed Subaru dealers from Manchester NH to Plaistow NH. The people at the Plaistow location are friendly, professional and very customer focused. After having a poor experience at the other dealers I was delighted to see how much the Plaistow Service Department team was so focused on supporting the customer. The Manager , Rob was very helpful and professional. I felt like they really cared about my issues. More
by Bob1247
Verified CustomerEmployees Worked With
Rob and Nancy were great to deal with. Subau is very lucky to have people like these two.
September 28, 2016
They made the car buying experience painless We didn't feel pressured. Everyone was friendly and they gave us the best possible deal available. We left with a new Crosstrek the same day we test d We didn't feel pressured. Everyone was friendly and they gave us the best possible deal available. We left with a new Crosstrek the same day we test drove it More
by BRUCE-VAL
Employees Worked With
Ryan Fischer
September 28, 2016
Stopped by and left with a new car As a 25 year old female, this is the only dealership I have gone to out of my three cars that I feel has gone above and beyond for their customer! Rya As a 25 year old female, this is the only dealership I have gone to out of my three cars that I feel has gone above and beyond for their customer! Ryan was great, he worked with me to find the right car at the right price with honesty. I also made all the guys stay past closing two times for my paperwork (which as a retail manager is a pain in the xxx and I appreciated it so much). I walked off the lot that day with papers signed for a brand new car when I was really just stopping around town to see if what my options were. I have had such bad experiences at other dealers, primarily Regan Ford which is now gone and owned by AutoFair. I love my Subaru Impreza and am so happy I stopped in and got to work with Ryan! They're the only shop I'll recommend. More
by Jenna Levesque
Employees Worked With
Kenny Mariano, Ryan Fischer
September 26, 2016
Excellent service and very courteous. Fast and prompt with repairs/work. Great hours of operation and look forward to bringing my car back in the future. and very courteous. Fast and prompt with repairs/work. Great hours of operation and look forward to bringing my car back in the future. More
by PEPINTIM
Employees Worked With
Service desk
September 25, 2016
2016 Legacy Excellent experience! Game me a fair price for my trade in and very knowledgeable and accommodating during my purchase. Subaru's 0% financing sealed t Excellent experience! Game me a fair price for my trade in and very knowledgeable and accommodating during my purchase. Subaru's 0% financing sealed the deal! More
by BLESSED8_5
Employees Worked With
Kenny Mariano, Cory Stoppel
September 24, 2016
Fast / friendly/ Nancy is great / ps love my new Forester Friendly & pleasant ...really love my new vehicle ~ they suggested rotation of tires ~ I wouldn't have know that ~ just terrific best regard sue Wo Friendly & pleasant ...really love my new vehicle ~ they suggested rotation of tires ~ I wouldn't have know that ~ just terrific best regard sue Would highly recommend More
by SUEMORAN17
Employees Worked With
Doug Maranville, David Saccoccio
September 22, 2016
Incomplete Wanted brakes, oil change and tail lights replaced (2 were burnt out). I asked if lights were replaced after service done, was told didn't see any out Wanted brakes, oil change and tail lights replaced (2 were burnt out). I asked if lights were replaced after service done, was told didn't see any out? After car home noticed 2 lights were out and had to go buy and replace myself. Was also asked by mechanic if I wanted a car wash. Said sure but never done?? Second time that's happened! More
by DAVEARNONE
Employees Worked With
Nancy, mechanic.
September 22, 2016
Service visit for recall. Even though my visit was for a Subaru recall only the car was ready when promised and delivered washed and spotless. I was lmpressed with the service Even though my visit was for a Subaru recall only the car was ready when promised and delivered washed and spotless. I was lmpressed with the service staff. More
by BTERRILE
Employees Worked With
Nancy
September 21, 2016
purchased new car.. best price, easiest sale, nicest and most helpful sales people, especially Dave Saccoccio...I had no intention of buying a new car, and was looking at best price, easiest sale, nicest and most helpful sales people, especially Dave Saccoccio...I had no intention of buying a new car, and was looking at used- 1-2yrs old..when I talked to autofair, they told me that they could put me into a brand new car with the accessories that I wanted for the same price, or even less than I had been quoted for used by 2 other agencies...How could I say no...so happy with my purchase More
by stevie
Employees Worked With
David Saccoccio
September 21, 2016
Fast, friendly, kept me informed. AutofFair Subaru of Plaistow provided quick and friendly service. They did a nice job keeping me informed on the progress of the service work on my F AutofFair Subaru of Plaistow provided quick and friendly service. They did a nice job keeping me informed on the progress of the service work on my Forester.. More
by MDM
Employees Worked With
The Director of sales and service
