
AutoFair Subaru
Haverhill, MA
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Service I always feel that I am getting the straight story when I deal with Nancy. I do not feel pushed to buy something or have a service performed. The in I always feel that I am getting the straight story when I deal with Nancy. I do not feel pushed to buy something or have a service performed. The information is provided as a recommendation. Dealing with Sherry is always a pleasant experience. Both represent the dealership well. I could certainly go to another dealership that is significantly closer to my home in North Chelmsford, by the Nashua border however, I trust Nancy to be straight up. More
Excellent! I had a pretty good idea of what I was looking for when I walked through the doors at AutoFair Subaru. I was pleased to find that Doug listened to wha I had a pretty good idea of what I was looking for when I walked through the doors at AutoFair Subaru. I was pleased to find that Doug listened to what I said, and tried to find a perfect match for me. I never felt pressured in any way, and I very happily drove away in a perfect vehicle! More
Nancy and her crew Nancy is one of the main reasons I have my car serviced at AutoFair. She is direct and honest about what is going on with my car. I have never had a p Nancy is one of the main reasons I have my car serviced at AutoFair. She is direct and honest about what is going on with my car. I have never had a problem with my service. More
Excellent Experience!!!!! I called the dealership after having already been to a couple of other Subaru dealerships. I spoke to Ken the General Sales Manger and explained I I called the dealership after having already been to a couple of other Subaru dealerships. I spoke to Ken the General Sales Manger and explained I was just calling to compare prices. He was excellent and gave me every price I asked for without question or pressuring me to visit the store. I was very pleased with the way he approached the phone call and said I would like to come see the dealership and what he had to offer. Ken introduced me to Dave Saccoccio who ended up being my salesman. Dealing with both Dave and Ken was awesome. Dave walked me around the lot and explained the different trim options with the vehicles. Ken put together a bunch of different quotes with all sorts of different options. I ended up purchasing a 2016 Subaru Impreza Sport Limited and I absolutely love it!!!! I would highly recommend anyone looking for a great experience to go see Dave Saccoccio and Ken. More
Hogan 2014 Outback Purchase July 2016 I rate this dealership as a 5-star due to the excellent service. Purchasing a vehicle is one of my top 3 dislikes. Erik Figueroa was extremely p I rate this dealership as a 5-star due to the excellent service. Purchasing a vehicle is one of my top 3 dislikes. Erik Figueroa was extremely patient and accommodating throughout the entire painful process of purchasing a vehicle while we went back and forth (with paperwork completion) from a 2014 Outback to a 2016 Legacy. I decided on the Outback with absolutely no regrets. He spent several hours working with us throughout this process and maintained professionalism throughout. More
Service I just had a oil change, tire rotation and an engine inspection. The service was great.and quick. Good selection of magazines in the waiting room. I just had a oil change, tire rotation and an engine inspection. The service was great.and quick. Good selection of magazines in the waiting room. More
Great service!! Nancy is the best. She cares about the customer and is very nice!! I am glad to see she is still there from the previous owner Singer Suburu!! Nancy is the best. She cares about the customer and is very nice!! I am glad to see she is still there from the previous owner Singer Suburu!! More
Pleasant Everyone is very friendly. I really liked the fact that they are pet friendly and I was able to bring my dog (Dora), which they seemed to enjoy givin Everyone is very friendly. I really liked the fact that they are pet friendly and I was able to bring my dog (Dora), which they seemed to enjoy giving her alllll the attention :) More
Positive Experience The wait time was appropriate for the work that was being done and everything was explained to me clearly. I had children with me and a nice worker go The wait time was appropriate for the work that was being done and everything was explained to me clearly. I had children with me and a nice worker got them popcorn while they waited, which made the wait easier on them. More
Erik Figueroa was excellent to work with. He worked a very late night to deliver our car and took the time to explain not only the purchase documentation, but al was excellent to work with. He worked a very late night to deliver our car and took the time to explain not only the purchase documentation, but also to walk us through the features of the car and answer our questions. Erik was an absolute pleasure to work with and we would highly recommend his great services. Thank you Erik! More