
AutoFair Subaru
Haverhill, MA
Filter Reviews by Keyword
By Type
Showing 826 reviews
Subaru Legacy Doug was easy to work with. He was friendly and listened to us. We made our deal quickly. The process was smooth and not stressful. Doug was easy to work with. He was friendly and listened to us. We made our deal quickly. The process was smooth and not stressful. More
Quick, thorough, professional and courteous! I brought my car in for my 60K mile check-up, as I have done with all the previous check-ups. Great experience. Thank you Nancy! I brought my car in for my 60K mile check-up, as I have done with all the previous check-ups. Great experience. Thank you Nancy! More
quick easy experience I had a great experience. From sales to the maintenance helping get something out of my trade. Everything went great. Doug was very helpful with makin I had a great experience. From sales to the maintenance helping get something out of my trade. Everything went great. Doug was very helpful with making my decision easy. This is the second car I have purchased from Doug and would go back again. More
Great service, great guy! Always available to help! Had a wonderful car leasing experience! My first time leasing a vehicle and everything went smooth and fast! Thanks you Dave Always available to help! Had a wonderful car leasing experience! My first time leasing a vehicle and everything went smooth and fast! Thanks you Dave! More
Nice, easy, and helpful car-buying experience We had searched online and found the car we were interested in. I talked to Kayland on the phone about it and she answered all our questions. We showe We had searched online and found the car we were interested in. I talked to Kayland on the phone about it and she answered all our questions. We showed up and they brought it out and we were able to test-drive it. Doug was super helpful and friendly and not pushy at all. We then went through the car buying process and they helped us get a lower interest rate than the pre-approval that we already had. Then Jose went through all the finance paper work with us and we were done. They cleaned up the car, had the plates put on, and put gas in it for us. More
Where have all the Vultures gone? Most car salesmen are like vultures, not Erik. He and he rest of the staff were patient and understanding. I can't say enough about them! Most car salesmen are like vultures, not Erik. He and he rest of the staff were patient and understanding. I can't say enough about them! More
Easy, comfortable buying experience This dealership recently changed ownership and I was skeptical about the new owner. My buying experience completely wiped out any skepticism i brough This dealership recently changed ownership and I was skeptical about the new owner. My buying experience completely wiped out any skepticism i brought to the building. The sales person, Erik Figueroa, was outstanding. He listened to my wants and responded appropriately, He took the time to find the right vehicle, let me drive it extensively, helped me unload my old car once the deal was struck and in general went beyond what I've ever experienced as a car buyer in the past. What really capped the whole thing was to be able to write a personal check for the purchase. No need to run to the bank for a bank check, no hard sell for additional coverages that I didn't want, minimal paper shuffling - just a simple, pleasant exchange. More
Personalized service, very attentive to my requests Nancy and Sherry are amazing! I always feel like a VIP when my car needs service. They are friendly, fast and very thorough. They are the dealershi Nancy and Sherry are amazing! I always feel like a VIP when my car needs service. They are friendly, fast and very thorough. They are the dealership's greatest asset! Love the techs too. Nancy Malo More
Car Service Went in for an oil change and the woman behind the desk informed me that I needed to rotate tires and there was a recall. The woman behind the desk i Went in for an oil change and the woman behind the desk informed me that I needed to rotate tires and there was a recall. The woman behind the desk is super nice and very friendly. I was happy that she keeps such good track of my car because I was not aware of the recall or my tires needing to be rotated. They took no time at all. It was really cold in there though.....even for a very hot day!!! More
Engine light Excellent as always cheerful staff with knowledge - service inspected my trek just to assure that the problem would be taken care of pertaining to my Excellent as always cheerful staff with knowledge - service inspected my trek just to assure that the problem would be taken care of pertaining to my vehicle More