
AutoFair Subaru
Haverhill, MA
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Excellence! My dealer, Ryan and his manager went above and beyond to get my family and I approved. The finance department also worked with us on a better interest My dealer, Ryan and his manager went above and beyond to get my family and I approved. The finance department also worked with us on a better interest rate for our loan. Ryan was friendly and relatable throughout the experience. He made the process easy and fun. More
Quick response Called on a Friday night when an unusual noise came out of the tires. I brought the car up and had a resolution Saturday morning. Called on a Friday night when an unusual noise came out of the tires. I brought the car up and had a resolution Saturday morning. More
Greatest Service Center Around AutoFair Subaru Service Center in Plaistow, NH, has the most committed team employees. Nancy is always compassionate, puts the customer first, takes AutoFair Subaru Service Center in Plaistow, NH, has the most committed team employees. Nancy is always compassionate, puts the customer first, takes the stress out of having our cars serviced. A new comer Rob the manager, all the mechanics, and of course Nancy as well, takes the time to explain every detail of our car visit. They let us know if there a new issues, what we will require for our next visit, and if there is a major issue, they schedule it in that day, if that's not possible, you get a loaner, and your on your way with no stress, leaving with confidence that they will get the job done and done right. After all, the Service Department makes the Dealership. More
Going the Extra Mile This morning I called AutoFair Subaru for a service appt. and was gratefully given one for this afternoon. I was greeted professionally by Nancy who c This morning I called AutoFair Subaru for a service appt. and was gratefully given one for this afternoon. I was greeted professionally by Nancy who checked my Subaru in and reminded me of a part they had ordered for my husband's Subaru as well. John Swallow, Service Advisor, and Rob McDermott, Parts and Service Director provided excellent and professional service. They displayed a high level of compassion, attention, and service to a very stressed customer. They went the extra mile by assuring the work would be done promptly and provided us with a vehicle to use at short notice. I can't say enough about the superior level of service I received by the Service Department AutoFair. We bought our cars from Singer but highly recommend the Service at AutoFair! More
Great service ! Great service here !!! Came here to look at a used Impreza and I ended up leaving with a brand new Impreza ! Erik was a great salesman. Knowledgabl Great service here !!! Came here to look at a used Impreza and I ended up leaving with a brand new Impreza ! Erik was a great salesman. Knowledgable, personable, professional, and he had a great sense of humor ! Jose was great as well ! Very professional and personable. He answered all of my questions, and gave some good suggestions during the paperwork process. Overall a great experience here buying my first brand new car ! More
Service with a smile John Nancy Rob have always treated me excellent when ever I have been there for service.l have 5 Subarus in my family and whenever l call they get me John Nancy Rob have always treated me excellent when ever I have been there for service.l have 5 Subarus in my family and whenever l call they get me right in. More
Erik made our car buying experience truly special. I went there on my wife's birthday. Just browsing but fell in love with this 2016 Forester. Erik was the sales guy I dealt with and I could not have b I went there on my wife's birthday. Just browsing but fell in love with this 2016 Forester. Erik was the sales guy I dealt with and I could not have been more pleased! He is so down to earth and made the experience a fun one, not a dreadful process like some of my previous experiences at other dealers. This is my first Subaru and my wife and I love it! I brought it home, and she was just surprised and excited! I recommend this dealership- absolutely. And if you are looking for a great guy to buy a card from Erik is your man. More
Jon works with Jon was knowledgeable and explained everything that was going on. He communicated to me each step of the way during the service of my car. Jon was knowledgeable and explained everything that was going on. He communicated to me each step of the way during the service of my car. More
Pleasant experience. The overall experience was positive. When they conducted the safety check they should have checked the previous record on the car because they were r The overall experience was positive. When they conducted the safety check they should have checked the previous record on the car because they were recommending a part be replaced that they had already replaced. More
First car buying experience From the second we parked on the lot Jared was helpful and went above and beyond what we thought a car salesman was. From the experience of the wonder From the second we parked on the lot Jared was helpful and went above and beyond what we thought a car salesman was. From the experience of the wonderful test drive to the no pressure feeling of the experience I would come back to this dealer anytime and plan to. More