
AutoFair Subaru
Haverhill, MA
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Terrible experience! Avoid at all costs. Would give zero stars if possible. My lease, which I lease through Autofair, is expiring in June. I wanted to purchase the vehicl Avoid at all costs. Would give zero stars if possible. My lease, which I lease through Autofair, is expiring in June. I wanted to purchase the vehicle and was told if I go through Autofair, it would be an easy process and a loaner would be provided while the title was in process. This was told to me and another family member at different times. I went to Autofair today and they want to charge $519.95 for brakes, $67.50 for wiper, and $600 for a rental car. I informed they we were told multiple times a loaner would be provided for free. They refused to provide a loaner, said they won't make any money on the sale. I guess the money they made off the lease was not enough and want to double dip into my pocket. hey also told other family member we couldn't use the 15% off coupon on service over $300 since the work was being performed for a lease purchase. I would avoid this dealership and find other places. More
Everyone is user friendly and very helpful. Every service rep I have dealt with Are great. I also was able to catch up with my sales rep and get an update on my extended service warranty I pur Every service rep I have dealt with Are great. I also was able to catch up with my sales rep and get an update on my extended service warranty I purchased. More
They are comfortable to deal with. Open to options and work till it’s done right. Very pleasant, satisfying experience. Open to options and work till it’s done right. Very pleasant, satisfying experience. More
A very professional, friendly and fair dealership to buy a car. I never expected to be driving my new car home the very same day. They made it that good and that easy! a car. I never expected to be driving my new car home the very same day. They made it that good and that easy! More