AutoFair Volkswagen of Nashua

AJ was excellent and a great asset to the dealership! He was very professional and very helpful. AJ is a very nice person and easy to talk and get our questions answered. He was very professional and very helpful. AJ is a very nice person and easy to talk and get our questions answered. More

added a market adjustment without telling me, ceiling tile was about to fall out of the ceiling. tile was about to fall out of the ceiling. More

I reached out to Kerry regarding interest in a 2025 Golf R. I had a specific car in mind and she informed me that one was being delivered. I went to their location to place a deposit on that vehicle and I e R. I had a specific car in mind and she informed me that one was being delivered. I went to their location to place a deposit on that vehicle and I ended up purchasing the Golf R that was in their showroom. We negotiated a deal very quickly. During this process, Kerry was incredibly timely with answers to my questions. She became a trusted partner. Thank you Kerry and Vaughn! More

I do a lot of miles, so I get service about every three months. I booked a VW specified 50,000. My usual dealer charges $360. When I arrived they told me it would be $640. I swore. The intended service inc months. I booked a VW specified 50,000. My usual dealer charges $360. When I arrived they told me it would be $640. I swore. The intended service included unnecessary work including replacing the transmission fluid. The VW service schedule is mostly just an oil change and tyre rotation. The service write explained that this was The Big One. No dude, it's supposed to be a small one. The glossy flip book they use to market the unnecessary service is all up-selling. Check what the service book says before you accept what this place wants to sell you. The service writer I spoke to was not the one who booked the call. I don't remember his name, it was something south American. More

I brought my 2023 VW Taos in for an oil change and mentioned a small issue I was having with my coolant. Ben took my concerns seriously and immediately made me feel more at ease about the situation. H mentioned a small issue I was having with my coolant. Ben took my concerns seriously and immediately made me feel more at ease about the situation. He was kind, professional, and kept me updated throughout the entire process. I really appreciated how attentive and reassuring he was. Great customer service highly recommend AutoFair Volkswagen of Nashua and Ben in particular! More

I had a great experience. Ben explained things in a way I understood without being condescending, communicated proactively throughout the process, and generally seemed to be t Ben explained things in a way I understood without being condescending, communicated proactively throughout the process, and generally seemed to be trying to solve my problems and to make my life easier. More

Exceptional customer service. Thorough attention to buyers wants and needs. Timely and friendly service. Highly recommend! Thorough attention to buyers wants and needs. Timely and friendly service. Highly recommend! More

Autofair Volkswagen is a great place to have your car serviced. Everyone is friendly & courteous, they go out of their way to help you. They always do a great job to keep my car in good running condition serviced. Everyone is friendly & courteous, they go out of their way to help you. They always do a great job to keep my car in good running condition. Bill was very helpful in letting me know what was needed today. I tell all my family & friends to go there. More

Great job. Just a basic service. Done promptly and at a fair price. I will be back. Just a basic service. Done promptly and at a fair price. I will be back. More