AutoFair Volkswagen of Nashua

I got a notice of a recall from VW for a possible Transmission Ground Wire problem that might cause a fire. As a result, and because I was about to take a long drive, I called them up to see if they Transmission Ground Wire problem that might cause a fire. As a result, and because I was about to take a long drive, I called them up to see if they could quickly check my car to see if it had this problem. They said to come in immediately, quickly verified that my car did NOT have the problem associated with the recall. And, while I was there, they went above and beyond, checking the fluids, tire pressure and more. TOP NOTCH service. Thanks Frank (and I believe Nick!) You guys are the best! More

I worked with Brandon at AutoFair during the entire process. He was able to answer my questions, was not pressuring, and was responsive on our timing. I worked with multiple dealerships and other Sal process. He was able to answer my questions, was not pressuring, and was responsive on our timing. I worked with multiple dealerships and other Sales folks and ended with closing the deal on the car I was looking for at AutoFair. I would recommend them. More

Nick and Ben were great! Took car of my ATLAS in record time, much appreciated, Nice Job! Took car of my ATLAS in record time, much appreciated, Nice Job! More

Great experience with the service department. Everyone was friendly, honest, and easy to work with. They explained everything clearly, got the work done quickly, and made the whole process stress Everyone was friendly, honest, and easy to work with. They explained everything clearly, got the work done quickly, and made the whole process stress-free. More

Ty to the girl that helped me. I had never dealt with her before and she was excellent. I have been very pleased with the service at auto fair and it was a big undertaking for me t I had never dealt with her before and she was excellent. I have been very pleased with the service at auto fair and it was a big undertaking for me to switch dealers. This is more convenient for me. More

I appreciate the service and explanations when I am checking in with my vehicle. I am frustrated with the time it is taking to get a “module” in for carnet to work. It has been 4 months of waiting and checking in with my vehicle. I am frustrated with the time it is taking to get a “module” in for carnet to work. It has been 4 months of waiting and being told the end of the month… or we are at the mercy of the supplier. You are not the only customer waiting for this part. I can understand if the vehicle was 20-30 years old or a brand new model year but it is a 2021 Volkswagen Atlas. I see 100s of these everyday. Why can’t you get me the part? You can do better. Mike More

A dealership is more than a sales transaction and the service department is just as important. AutoFair Volkswagon in Nashua/Milford, NH has the best service advisor in Ben Mayer. I have owned Volvo, Lex service department is just as important. AutoFair Volkswagon in Nashua/Milford, NH has the best service advisor in Ben Mayer. I have owned Volvo, Lexus, MB, and Subaru vehicles over the years thus experiencing a wide range of corporate cultures and service experiences. Ben Mayer is the most committed advisor to excellent customer service that I have experienced, period. I brought my ‘24 Atlas yesterday for warranty service yesterday after he was able to procure a loaner. He anticipated the car being ready on Friday but he was able to have my car ready this afternoon; two days ahead of schedule. Ben always replies quickly, knows the VW cars so can offer advise and answer questions. He is professional and goes the xtra mile to provide exceptional service at very visit; even a simple oil change. We need more Ben Mayer’s in the world! More

Worked with Ben and he was helpful, informative, and explained the services. Assisted with reducing cost by utilizing my warranty service plan and a ride to and from the dealer. Driver Andy was pleasan explained the services. Assisted with reducing cost by utilizing my warranty service plan and a ride to and from the dealer. Driver Andy was pleasant and friendly. More

Walking into auto trader Volkswagen in Nashua we were hesitant since we have had bad experiences with buying cars in the past. We were very happy with John who showed us our options, asked what is most i hesitant since we have had bad experiences with buying cars in the past. We were very happy with John who showed us our options, asked what is most important to us in a car and listened to our wants and needs. He brought out an 2026 atlas that is exactly what works best for our family. While working out the numbers he worked with us on what makes us comfortable and Kerry the sales manager also came over and took the time to really explain all the numbers so we did not have questions in the end. After the explanation they both stepped away for my husband and I to discuss privately without us having to ask. I appreciate the time and care we were given at Volkswagen Nashua and would recommend them to anyone we know. More

Nick was great and really did a good job, I will be back for future services. Thank you for future services. Thank you More