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AutoFair Volkswagen of Nashua

Merrimack, NH

4.3
384 Reviews

717 New Hampshire 101A

Merrimack, NH

03054

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Showing 384 reviews

August 29, 2026

Service performed promptly and professionally as promised. Ben and maintenance personnel provided excellent information on the car’s condition and work performed. More

by pj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Mayer
August 27, 2026

Service is top-notch. Fast and communicative. I would recommended this crew to anyone looking for Volkswagen maintenance or repairs. More

by hailhalford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jodi, Grant Boaen, Nairoby Bravo
Aug 28, 2026 -

AutoFair Volkswagen of Nashua responded

Thank you for your wonderful review! We're happy to hear you're satisfied with our efficient and clear service. We truly appreciate your confidence in us and look forward to serving you again at Autofair Volkswagen of Nashua. Safe travels!

August 08, 2026

Had appointment for first oil change @3 pm drove from Massachusetts once I got here the service person told me I had to wait more than a few hours when I made the appointment they told me I will be in More

by Emavros
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Nairoby Bravo
Aug 10, 2026 -

AutoFair Volkswagen of Nashua responded

Providing quality repairs in a timely manner is very important to us, and we sincerely apologize for the long wait times you encountered during your visit. While I understand you are upset, I would love a chance to address your concerns. Please consider giving me a call if you're open to it. Thank you, John Otis - Service Manager - 603 943 8740

July 26, 2026

SERVICE: Great. Such reps are knowledgeable and enthusiastic about Volkswagens. Prices are normal for Dealer. Not pushy on optional services. SALES: They were hig More

by GTI Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in Service. 5/5 stars
Jul 27, 2026 -

AutoFair Volkswagen of Nashua responded

Thank you for recognizing our service team's efforts! We're glad to know they met your expectations. However, it's disappointing that we couldn't be more competitive with the sales process. We'll take this feedback seriously and hope in the future we can assist you better with any of your needs. If there's anything else or further assistance needed, please reach out to me at any time! Thank you, John Otis - Service Manager - 603 943 8740

July 12, 2026

Awful. My car just got the oil changed, and now it leaks out and no oil in my car. This is not the first time they mess up my car. Last year they left s More

by Akara Mao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben
Jul 13, 2026 -

AutoFair Volkswagen of Nashua responded

Akara, I'm really sorry to hear about the issues you've experienced with your oil change and previous service. This is not the level of care we aim to provide, and I understand your frustration. Let's get this sorted out for you as soon as possible. Would you please contact me so that we can address these concerns? Thank you, John Otis - Service Manager - 603 943 8740

June 08, 2026

AutoFair VW Service team is the best! Always a great experience…highly recommended! 10 out of 10! :) More

by Jmariez1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, John and Nick
Jun 08, 2026 -

AutoFair Volkswagen of Nashua responded

Thank you for your kind words. We look forward to seeing you again at Autofair Volkswagen of Nashua!

May 06, 2026

This is a truly great dealership to work with. It was hands down my easiest car buying experience to date. I would highly recommend anyone to work with Andrew, Kerry, and Saria. Fantastic group wh More

by Joseph K.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, Kerry, Saria
May 07, 2026 -

AutoFair Volkswagen of Nashua responded

Thank you for sharing your feedback about Andrew, Kerry, and Saria! We're happy to hear you've had a smooth experience here! -The Autofair Volkswagen of Nashua Team

April 19, 2026

They aways take good care of the, very friendly to work with, I love the text message system, I don’t have to spend hours over the phone. More

by 22.prata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 20, 2026 -

AutoFair Volkswagen of Nashua responded

Thanks for sharing your feedback! It made our day here at Autofair Volkswagen of Nashua. We look forward to helping you in the future!

April 18, 2026

Nick was awesome! Super friendly and welcoming, updates you in a timely manner as service is happening, explains the next steps if needed and makes sure your visit goe More

by Rforgione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Petrain, Muhannad Almudhafar
Apr 20, 2026 -

AutoFair Volkswagen of Nashua responded

Thank you for sharing your feedback about Nick and Muhammad! We appreciate your business and hope to see you again at Autofair Volkswagen of Nashua.

April 18, 2026

Ben took excellent care of my car when I brought in to Autofair Volkswagen. He is always very nice to work with, lets me know what is need for keeping my car in good running order. After the work is done More

by Cindyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 20, 2026 -

AutoFair Volkswagen of Nashua responded

Cindy, thank you for highlighting Ben's attentive and thorough care at Autofair Volkswagen of Nashua. We appreciate your feedback and recommendations!

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