AutoFair Volkswagen of Nashua

My daughter bought her Tiguan at this dealership with a extended warranty we noted a antifreeze leak while under this warranty period they indicated all was fine guess what a year later which was out of th extended warranty we noted a antifreeze leak while under this warranty period they indicated all was fine guess what a year later which was out of the warranty period it needed a new water pump and Tstat housing at a cost of $1700 which she had to pay here is a example of the consumer getting the raw end of the deal because the dealer did not do the right thing. Not happy with this dealer ship More

When purchasing a vehicle Autofair’s finance manager pushes purchasing an extended warranty. They are a complete con! Between myself and my daughter we have purchased 4 VW from Autofair and have bought pushes purchasing an extended warranty. They are a complete con! Between myself and my daughter we have purchased 4 VW from Autofair and have bought the extended warranty. I brought my 22 atlas in thinking I purchased a warranty that covers electrical parts of the vehicle. I brought it in for an electric fan issue. Was told it will cost me a 199 diagnostic fee. When they couldn’t find the reason the fan turns on as soon as you unlock the doors, which they confirmed it does. I was told it will cost me another 460 to continue to diagnose the reason. I was Also was told my electrical warranty only covers light bulbs and hoses. NOT WHAT YOUR CON MAN OF A FINANCE MANAGER SAID I WAS PURCHASING. Belts and hoses ? Do we live in the 70’s? A freaking serpentine belt lasts 300k miles! When’s the last time you changed a flipping hose? My daughter just purchased a new Tiguan last month . I told her to go to your service center and find out if she was sold the contract, because she said she bought an electrical warranty. I purchased a ‘24 Tiguan from Noyes VW in December of 24 and will do my service and purchasing from them from here on out. Autofair dealerships are completely dishonest and useless as a company on every level….. More

First time customer. Very impressed with professionalism and friendliness of the service team. Smooth process and was kept informed. Very impressed with professionalism and friendliness of the service team. Smooth process and was kept informed. More

The service manager gave me a quote to fix a recall of four hours on average and the car was done in about an hour very pleased with the speed in efficiency of the service department. Very professional th four hours on average and the car was done in about an hour very pleased with the speed in efficiency of the service department. Very professional thank you Russ More

I had a great experience working with the young gun, AJ, when buying my daughter a car. He’s eager to help and very responsive!! The whole team was fantastic!! when buying my daughter a car. He’s eager to help and very responsive!! The whole team was fantastic!! More

Just way to say thank you for your quick response to my issue. I couldn’t be more pleased. issue. I couldn’t be more pleased. More

Terrible business ethic. Sell broken cars for 3x their value. Car broke 6 months later. Can’t even drive it now. Claiming they didn’t know anything was wrong with it. Don’t t Sell broken cars for 3x their value. Car broke 6 months later. Can’t even drive it now. Claiming they didn’t know anything was wrong with it. Don’t trust them with your money. More

Had a difficult time getting service last year at this dealer for problems I had so went to another dealer . Gave them another chance and they were able to provide oil change same day I called. No issues dealer for problems I had so went to another dealer . Gave them another chance and they were able to provide oil change same day I called. No issues so I will give them a chance once more with future issues. New crew seems helpful and flexible. More

AJ was excellent and a great asset to the dealership! He was very professional and very helpful. AJ is a very nice person and easy to talk and get our questions answered. He was very professional and very helpful. AJ is a very nice person and easy to talk and get our questions answered. More

added a market adjustment without telling me, ceiling tile was about to fall out of the ceiling. tile was about to fall out of the ceiling. More