AutoFair Volkswagen of Nashua

I purchased my first VW Jetta. I left the dealership later in the evening. I did not have an inspection sticker placed nor was there a license plate/temporary plate provided for th I left the dealership later in the evening. I did not have an inspection sticker placed nor was there a license plate/temporary plate provided for the front of the car. I live in a 2 state plate and was pulled over! Thankfully, the officer was kind and didn’t give me a ticket. However, it was an inconvenience because I was driving to work and then had to make an unexpected visit to the dealership to get what I needed! Lesson learned. However, the dealership should have known not to let me drive off of the lot! More

Fairly hassle free and willing to find you the car you want within a reasonable time period. want within a reasonable time period. More

Unfortunately I can't recommend the dealership for service. They over torqued my log nuts on my last tire rotation badly! I had a heck of a time putting on my summer tires. Beyond that when we purchas service. They over torqued my log nuts on my last tire rotation badly! I had a heck of a time putting on my summer tires. Beyond that when we purchase the vehicle from the dealer they left the transport pucks on the vehicle. Fortunately, they made good on fixing the damage that caused by it never should have happened in the first place. I have also had 2 other incidents and at this point would not feel comfortable having them work on the car. More

I bought and have all my service done at Autofair. They gave always been courteous and efficient. I would recommend this dealership highly. They gave always been courteous and efficient. I would recommend this dealership highly. More

This was probably the best car buying experience I have had. Everything my wife was looking for in a vehicle they provided. Our salesman Andrew was fantastic I would highly recommend him to my friends. had. Everything my wife was looking for in a vehicle they provided. Our salesman Andrew was fantastic I would highly recommend him to my friends. More

This review relates mostly to the service department, which is excellent. Unfortunately the sales department did not really stand out from the pack in their methods/tactics (at least in 2023), no worse t which is excellent. Unfortunately the sales department did not really stand out from the pack in their methods/tactics (at least in 2023), no worse than average but not stellar either. I can only speak as a customer who purchased extended service coverage but I have been well taken care of, and given warranty coverage for problems that I know other dealers have not covered, at least from my research. Both John and Nick were great to work with and very professional, with good advice. They worked with me twice to arrange a loaner car which was always ready to go. I can’t really speak for the pricing since most of what I’ve had done has been covered through the service contract after I bought the car there. More

Great experience walking in until meeting Kerry the sales girl. Rude and unproffesional. Dealership was recommended to me but Kerry was aggressive and inappropriate. Reached out to management and they did no girl. Rude and unproffesional. Dealership was recommended to me but Kerry was aggressive and inappropriate. Reached out to management and they did not want to deal with it. Sad! More

Worked with me to secure a car as soon as possible. Vaughan was knowledgeable and efficient. Vaughan was knowledgeable and efficient. More

Good service. The only thing I noticed was that the invoice indicated a multipoint inspection was performed, but did not indicate what was inspected. The only thing I noticed was that the invoice indicated a multipoint inspection was performed, but did not indicate what was inspected. More

Service department is very attentive to customers’s requests. No surprises at checkout with full details on what was performed. requests. No surprises at checkout with full details on what was performed. More