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AutoFair Volkswagen of Nashua

Merrimack, NH

Overview
Reviews
4.6
347 Reviews
Call Dealership (603) 821-4313
View Awards

717 New Hampshire 101A

Merrimack, NH

03054

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Showing 347 reviews

February 21, 2023

Disappointing. My vehicle failed inspection but the cost to fix the problem is OUTRAGEOUS. And the service tech forgot to give me back my registrations. I live an h More

by Colby7711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan colon
Report | Print
Feb 22, 2023 -

AutoFair Volkswagen of Nashua responded

I am sorry that you had this experience, Colby. We strive to provide thorough and cost-effective service to our clients. It is disappointing to see that we fell short. If there is anything I can do to improve your experience now, please don't hesitate to reach out. Thank you, John Otis - Service Manager - 603 943 8740

February 16, 2023

Had a great experience with Nick in the service department. He was very professional, explained all the details of the service and kept me in the loop on how things were going. Overall, such a More

by Steve H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Feb 16, 2023 -

AutoFair Volkswagen of Nashua responded

Steve, we are pleased to hear that your recent service experience with Nick went smoothly! Thank you for supporting Autofair Volkswagen Of Nashua with your 5-star review!

February 13, 2023

Jonathan Colon-Reyes was very polite, honest and informative. He let me know at the end of the service that I didn't need tire rotation after all. Hope he stays at VW for a long time!!! 🙂 More

by SunShine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colon-Reyes
Report | Print
Feb 13, 2023 -

AutoFair Volkswagen of Nashua responded

Thank you for the review! We are so glad to hear that Jonathan delivered such a successful service experience. Drive safely, and we hope to see you back again at Autofair Volkswagen Of Nashua!

February 13, 2023

Nick was able to set up and take care of all the issues we had with the Tiguan. More

by Brice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Petrain
Report | Print
Feb 14, 2023 -

AutoFair Volkswagen of Nashua responded

Thanks for the excellent review of Autofair Volkswagen Of Nashua, Brice! Nick will appreciate the shoutout!

February 10, 2023

We just moved to the area and needed work done to our 2012 Beetle. Jonathan Is our new service tech who is helping us with the maintenance repairs. He’s excellent. More

by Jim T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Feb 10, 2023 -

AutoFair Volkswagen of Nashua responded

Jim - Thank you for leaving Autofair Volkswagen Of Nashua this wonderful review and for trusting us with your 2012 Volkswagen Beetle's care. It was our pleasure to serve you! Jonathan will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

January 06, 2023

Wonderful service. Polite and friendly. Clear communication. Everything done as expected, on timeline that was expected. More

by derrick.busse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Jan 06, 2023 -

AutoFair Volkswagen of Nashua responded

Derrick, it was our pleasure to deliver courteous and straightforward service! Many safe and happy miles from all of us at Autofair Volkswagen Of Nashua!

December 13, 2022

Very accommodating, got me in for a state inspection right away. Service department is very knowledgeable. More

by Texas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colon
Report | Print
Dec 13, 2022 -

AutoFair Volkswagen of Nashua responded

Thank you for the great review! We appreciate your support and hope to see you back again at Autofair Volkswagen Of Nashua. Safe travels!

December 02, 2022

Awesome service and representative extremely helpful! I would recommend to everyone!!!! Thank you especially Jamal! More

by montana_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal
Report | Print
Dec 05, 2022 -

AutoFair Volkswagen of Nashua responded

We’re glad we could deliver a 5-star experience! It is great to hear that Jamal and the team were helpful. Please don't hesitate to reach out if there is anything else we can do for you! Thank you for working with us here at Autofair Volkswagen Of Nashua!

November 15, 2022

Always the best service and agents, no hype, honest, casual, comfortable, immaculate facility could not note a single improvement required, thanks More

by Brookhbh
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe
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Nov 16, 2022 -

AutoFair Volkswagen of Nashua responded

We appreciate the great review! Thank you for being a loyal customer of ours here at Autofair Volkswagen Of Nashua!

November 05, 2022

Nick in the Service Dept was awesome. I was nervous about dropping my car off and he reassured me they would figure out what was wrong. They did! More

by smaciecampbell98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick in Service
Report | Print
Nov 07, 2022 -

AutoFair Volkswagen of Nashua responded

Thank you for the great review! We are thrilled to hear that Nick delivered such a successful service experience. Drive safely, and we hope to see you back again at Autofair Volkswagen Of Nashua!

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