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AutoFair Volkswagen of Nashua

Merrimack, NH

Overview
Reviews
4.7
294 Reviews
Call Dealership (603) 821-4313
View Awards

717 New Hampshire 101A

Merrimack, NH

03054

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Showing 294 reviews

January 24, 2024

I had a wonderful and quick experience. Went in with an airbag recall and was informed I had another recall. Both were taken care of swiftly from start to finish. I was helped by John Horva More

by detox-foodie-0y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horvath 10/10
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Jan 24, 2024 -

AutoFair Volkswagen of Nashua responded

We're glad to know your visit for the recalls was swift and efficient! Our team at Autofair Volkswagen of Nashua, especially John, always strives to provide top-notch service. Thanks for sharing your experience with us!

Helpful
January 21, 2024

The tech Nick was a great help and made my experience a smooth and easy process More

by Nickoconnor001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Jan 22, 2024 -

AutoFair Volkswagen of Nashua responded

We are so happy that Nick and our Autofair Volkswagen of Nashua team earned your five stars. Thanks for taking the time to leave us a review!

Helpful
January 18, 2024

Good service. Long wait to get car looked at was explained. Actually repair was pretty quick. More

by cprcar2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Jan 18, 2024 -

AutoFair Volkswagen of Nashua responded

Thanks for choosing Autofair Volkswagen of Nashua! Your complete satisfaction is always our aim and we look forward to providing 5-star service for miles to come!

Helpful
January 03, 2024

The service from this dealership has been terrific. Always meeting my expectations. Thank you very much. More

by Paversbypace52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Jan 03, 2024 -

AutoFair Volkswagen of Nashua responded

We're delighted to know that our service at Autofair Volkswagen of Nashua has consistently met your expectations. Thank you for the positive feedback!

Helpful
January 01, 2024

Due to a high volume of vehicles in for service we had to wait about a week, we where informed clearly about the vehicle needing a diagnostic review meaning we had to leave the vehicle. More

by RickG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horvath
Report | Print
Jan 02, 2024 -

AutoFair Volkswagen of Nashua responded

Rick, we appreciate your patience and are glad to know that you were kept informed throughout the process at Autofair Volkswagen of Nashua. Here's to a smooth ride!

Helpful
December 30, 2023

John was my service representative for my NH State Inspection. He was extremely courteous and helpful for my first visit to AutoFair Volkswagen Nashua. More

by Ckilmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Jan 02, 2024 -

AutoFair Volkswagen of Nashua responded

We're glad to know that your first visit for a State Inspection at Autofair Volkswagen of Nashua was a positive one, thanks to John's courteous and helpful service. We appreciate the feedback!

Helpful
December 27, 2023

Jon in service has made it one of the reasons I keep going back . He goes over and beyond to get things done when things don’t always go as planned ! More

by Nicole
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
Dec 27, 2023 -

AutoFair Volkswagen of Nashua responded

Nicole, it's great to know that Jon has been able to provide you with such excellent service at Autofair Volkswagen of Nashua. We appreciate your loyalty and look forward to continuing our relationship!

Helpful
December 17, 2023

Extremely Unprofessional and Rude Would not recommend this dealership to anyone that we know Will explain if contacted. More

by Hillview
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex. ( Great). Mike when we picked up vehicle (Rude)
Report | Print
Dec 18, 2023 -

AutoFair Volkswagen of Nashua responded

We're truly sorry to hear about your experience. We strive for professionalism and courtesy in all our interactions, so it's disappointing to learn we fell short during your visit. We would greatly appreciate the opportunity to understand more about what happened here - please reach out at a time that works best for you. Thank you, Brian Silvia - New Car Manager - 603 943 8711

Helpful
December 17, 2023

Was a great experience rite from the start our sales Asssociate Nathan Tuttle very personable answered all our questions was very professional from start to finish. Thank you so much! More

by kimm12345
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Tuttle , Louis
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Dec 18, 2023 -

AutoFair Volkswagen of Nashua responded

We're glad to know that you had a great experience with us at Autofair Volkswagen of Nashua! It's wonderful to see Nathan was able to assist and answer all your questions. We appreciate the feedback, thank you!

Helpful
December 14, 2023

Service reps and technicians are knowledgeable, friendly, and prompt to return calls. If you’re lucky, you’ll work with Jamal. More

by OGJetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal
Report | Print
Dec 15, 2023 -

AutoFair Volkswagen of Nashua responded

We're glad to know our team at Autofair Volkswagen of Nashua provided you with knowledgeable and friendly service. It's great that Jamal was able to assist you! Thanks for your review—we appreciate it!

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