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AutoFair Volkswagen of Nashua

Merrimack, NH

4.8
300 Reviews

717 New Hampshire 101A

Merrimack, NH

03054

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Showing 300 reviews

August 13, 2023

Autofair Volkswagen is an amazing dealership. I bought a used truck from them on a Sunday close to closing time and they had me out with the truck in 2 hours. Makayla Fulgoni was such a wonderful More

by irish42022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Makayla Fulgoni
Aug 15, 2023 -

AutoFair Volkswagen of Nashua responded

Congrats on your new-to-you truck! We're so glad to know that you had a great experience with us at Autofair Volkswagen Of Nashua, especially with Makayla! We always strive for efficient and helpful service. Thanks for your continued support - we look forward to seeing you next time!

August 02, 2023

Finance Manager Kerry Moynihan presented herself on a unwelcome incredible rudeness, avoiding any dialogue and refusing to accept my offer to putting 15 thousand dollars down on a VW Jetta 2023. Definite More

by ALVIMARCR2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mitchell Coutu, Mike Miller, Nick Ayotte, Kelly Moynihan
Aug 02, 2023 -

AutoFair Volkswagen of Nashua responded

We strive to offer a warm welcome and it's never our intention to mislead our customers, so it's concerning to see we've left the wrong impression. We'd like an opportunity to discuss this further with you and address any misunderstandings or issues regarding financing options. Please reach out at your earliest convenience. Thank you, Mike Miller - Sales Manager - 603 943 8717

July 24, 2023

Jon was very friendly, knowledgeable and helpful in dealing with service of my car today More

by kenan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colon
Jul 25, 2023 -

AutoFair Volkswagen of Nashua responded

Thank you for the review! We appreciate the kind feedback about Jon and hope to see you again at Autofair Volkswagen Of Nashua!

July 24, 2023

Thought service would be a bit more understanding about my issue. Instead, tech told the service advisor that the reason my rotors were discolored was because of extremely hard braking. I’m not a hard brea More

by Jmd873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank and Jamal
Jul 25, 2023 -

AutoFair Volkswagen of Nashua responded

Thank you for bringing this to our attention. We apologize if there was any miscommunication during your service visit. We strive to provide excellent customer service and will address this with our team to ensure a better experience in the future. If you have any further concerns, please feel free to reach out directly. Thank you, John Otis - Service Manager - 603 943 8740

July 22, 2023

Drove about 85 miles to get a part for my daughter's car. Got here about 445 and as I got out of my daughter's car smelled a burned brake! Left rear was smoking! Got the part, went to the service department More

by jlmiramo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Cisewski and Jamal Bell
Jul 24, 2023 -

AutoFair Volkswagen of Nashua responded

Thank you for the review! We're so glad to hear that our team at Autofair Volkswagen of Nashua went above and beyond to assist you with your daughter's car. We appreciate your recommendation!

July 17, 2023

One of the easiest car buying experience we’ve ever had. We cannot recommend Makayla Fulgoni enough. She made our experience fun and super easy!!! More

by tyla324
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Makayla Fulgoni
Jul 18, 2023 -

AutoFair Volkswagen of Nashua responded

Thank you for the great review! We're so glad to hear that Makayla made your car-buying experience enjoyable and hassle-free. We appreciate your recommendation and hope you enjoy your new vehicle from Autofair Volkswagen Of Nashua!

July 11, 2023

Salesperson couldn’t answer all my questions and they forgot the inspection sticker at pickup. More

by Czpied
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Reynolds
Jul 12, 2023 -

AutoFair Volkswagen of Nashua responded

This feedback is concerning to read, and I understand why you're upset. We aim to deliver a communicative and seamless sales experience, and I apologize that this was not reflected in your visit. Please contact me directly when you have a moment so we can get your inspection sticker to you and see how else we can improve your 3-star rating. Thank you, Mike Miller - Sales Manager - 603 943 8717

July 07, 2023

Very helpful and friendly,f4om the sales office to service. Really available to answer questions More

by ldhudon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 07, 2023 -

AutoFair Volkswagen of Nashua responded

Thank you for the review! We appreciate your business and hope to see you back again at Autofair Volkswagen Of Nashua!

July 04, 2023

This is my third vehicle with VW-Nashua. Repeatedly, they have gone above and beyond. They will continue to be my go-to and will always be a top recommendation. More

by Heather Parr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry, Robert T, Nick from service.
Jul 05, 2023 -

AutoFair Volkswagen of Nashua responded

Heather, thank you so much for your continued support and kind words! We're honored to be your go-to dealership and appreciate you recommending us. We look forward to serving you again at Autofair Volkswagen Of Nashua!

June 28, 2023

Excellent service from beginning to end. I can't remember his name but the person who waited on me was extremely professional and explained the service in detail. One of the better dealers f More

by Jill.Moffitt
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
sorry - can't remember his name but he was very professional. Was there on June 27.
Jun 29, 2023 -

AutoFair Volkswagen of Nashua responded

Jill, thank you for the great review! We're glad to hear that our team provided excellent service and took the time to explain everything. We appreciate your kind words and look forward to seeing you again at Autofair Volkswagen Of Nashua!

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