AutoLand Toyota

I feel that my time at AutoLand was excellent. The sales department was exceptional. David Lutz was my saleman and he showed me all the possible cars I could get in my price range. When I selected the Rav department was exceptional. David Lutz was my saleman and he showed me all the possible cars I could get in my price range. When I selected the Rav4, he showed me all the options as far as leasing, buying, etc. I did not at all feel pressured into leasing right at the moment I was there. He also let me look around on my own and was available for any questions I had. The only minor issue I had was when I went to get my car serviced. I only went in for a simple oil change (at 7:30am on a Saturday) and I was there for about 2-2.5 hours. I don't feel that if I was there that early in the morning I should have gotten my car back much sooner. More

I bought a certified car on Saturday but went back to buy instead. Brand new car. I called my salesman to hold the paper works and he showed he the papers in his hand on Monday morning so the sales manager a instead. Brand new car. I called my salesman to hold the paper works and he showed he the papers in his hand on Monday morning so the sales manager and finance officer delightly agreed on new dealwith me for a brand new car with gentleman hand shake. After few minutes the sales manager rudely scratch the new deal because he will not make profit enough. He even threatened me legal charges if I will not take home the used vehicle. I am very very disappointed tothe max. More

I was very happy with the purchase of my New Camry. The salesmanger Dario was so helpful and made the process easy. I came in and left with my car on the same day, they even set all my radio stations and m salesmanger Dario was so helpful and made the process easy. I came in and left with my car on the same day, they even set all my radio stations and my naviagtion to my house. Thank you for all you help More

On Friday, December 18, while driving the Sienna 2010 to On Friday, December 18, while driving the Sienna 2010 to my newborn's doctor, with my husband and my 8-year-old daughter, we all fel On Friday, December 18, while driving the Sienna 2010 to my newborn's doctor, with my husband and my 8-year-old daughter, we all felt jolts from the brand new van. The jolts continued throughout our journey to the doctor's office. At around 4:00 PM on the same day, I had my husband bring the van to be checked by service and found a problem with the transmission. "A brand new Toyota Sianna with a transmission problem!" I told myself. I must say, I felt cheated and insulted because the car was not even two months old and only had about 2,400 miles on it. The initial hoax and tricks began on November 20, 2009, I had stopped by Mr. Shami's office to ask him to cancel the unauthorized insurance and service he signed me up for but he was not there. I returned on Nov. 24th, and Mr. Shami cancelled the Gap, Towbuster and the service contract, but he told me he could not cancel the life and disability insurance until he checks to make sure he is able to do so. It is ironic that a capable financial service person like him had no idea that all insurances could be cancelled. He had me wait for almost a month for him to find out that he could cancel it. On Monday, November 30th, Mr. Shami initially told me he was going to call me, but he did not call. On Thursday, December 3rd I left him a message on his answering machine. Mr. Shami called me on Friday, December 4 and left me a message on my home phone, while I was in labor at the St. Barnabas hospital. Furthermore, I did a research on the price of the car that was sold to me and the price of the DVD that was installed in my mini van. I found that Mr. Eric Zagadou, the sales person, quoted me a price that was $1000 more than the actual price. As a result, Mr. Orin was able to give us a discount of $1000 on the car since I did not get the exact color (light green) I wanted. In other words, Mr. Orin's $1000 discount he gave us was in essence, Mr. Zagadou's over priced DVD. This means we did not receive any discount that was promised. When I confronted Toyota sales people, Mr. Shami said the stress I was causing myself was not good for my unborn baby and me. Mr. Orin McKay also told me that I should not stress myself too much. Even though this was a good advice from both gentlemen, I did not find such statements helpful. However, Mr. Orin McKay was willing to listen, and he said to call him on Wednesday, November 25 at 11AM. When I called him around 1PM on Wednesday, the 25th, Mr. McKay said he was about to pull my information and will call back after he reviews it. He failed to call on that day, but he had Mr. Zagadou call on Saturday, November 28 instead. Mr. Zagadou and I did not come to any conclusion on what to do. He also said he'd talk to his manager and try to see what they could do to make it up to me. Even though I have written to Mr. Mark Montenero, I have not heard directly from him yet. I met with Joe Petino, who said he manages the Toyota branch of the dealer on route 22 in Springfield, NJ. He gave me an impression that those at the top are in the hoax and tricks perform by sales and financial people. Watch out for the niceness when you go in and recalculate all the quote they give you. Ask for the paper they write on (if the refuse to give you that initial paper written on, take your money and leave). If they tell you there is something good or deal they can strike with you to make you take a car home that day; run. More

Visited this dealership looking to buy new Toyota 2010 4Runner. They didn't have it in stock so they suggested to check if they can order the one for me for the reasonable price I offered. 2 min later, th 4Runner. They didn't have it in stock so they suggested to check if they can order the one for me for the reasonable price I offered. 2 min later, they came back and said that they could probably do it but is going to take a 3 months to get the color I wanted. That wasn't really a good deal anymore as in 3 months, prices would probably go down since more cars will be hitting dealerships. I told Autoland that I wanted to call another dealer who had it in stock and if I can't buy it from him now I am going to order it from the Autoland. Autoland general manager got upset and told me that he wouldn't be playing a price game with another dealer for me, refused to talk to me and made me walk away. I am not sure what is the point of Autoland bussines - to sell the cars or to satisfy their personal egos. As previous Autoland customer I was quite surprised with such poor treatment and I will never be stopping by this dealer again. More

I stopped in one weekday afternoon to test drive the Camry. Louis came up to me and introduced himself. We did a test drive, and he wanted to give me the numbers on the car as we got out of the car. Camry. Louis came up to me and introduced himself. We did a test drive, and he wanted to give me the numbers on the car as we got out of the car. Normally, the salesman brings you into the dealership, talk about the test drive, then give you the numbers based on whether you're financing or leasing. Louis gave me a number, and said there was no need to sit down and talk further. I was taken back by the rudeness. We did sit down eventually, and he basically gave me a ridiculously high quote for the Camry. Mind you I've already been to many other dealerships, and only one other dealership made an unreasonable offer. Louis didn't even bother asking about my credit ratings, and just gave me a really bad quote. Don't waste your time with Autoland. More

The "free oil change" for new a new Scion purchased at the dealer is pure HYPE. ALL service personnel are told to "monetize every visit," and they lean on you VERY HARD to add on something you probably do the dealer is pure HYPE. ALL service personnel are told to "monetize every visit," and they lean on you VERY HARD to add on something you probably don't need--but have to pay for. And everything is done far from sight, so you don't even get to ask direct questions or observe--even a local gas station lets you do that. On the follow-up email, anything you ask is completely ignored. The air of rip-off greed is so thick here it's hard to breathe. More

I put in an order over the internet and someone was to call me back. They took forever to call and had me on hold for hours on end. I dealth with Cristina who convinced me to come in alleging that I had b call me back. They took forever to call and had me on hold for hours on end. I dealth with Cristina who convinced me to come in alleging that I had been approved for a loan. When I went in this was not the case and I was referred to multiple people who attempted to sell me a vehicle I did not want. Disappointing experience I will not be returning...and recommend that you do not even bother to waste your time. More

i bought my 06 corolla there and i was happy with my experience. since they were local, i also got my service done there. i got my 15k mile service done there when the time came. i believe the service experience. since they were local, i also got my service done there. i got my 15k mile service done there when the time came. i believe the service went ok, but i cant forget how they suggested i change my transmission fluid after only so many miles (quoted at 200$). i knew normally it was changed at 30k so i declined. when i went home i checked that it was clean. since then i had my 30k done at route 22 toyota without any mention of dirty atf. so i believe they were lying and trying to rip me off. ive also gone there two other times for warranty service. two times my radio/6cd changer has died. they put in a new one each time without a problem. but the second time they didnt call me when my cds came back and they were just sitting there some x months. overall, when i was there for those three times, they were very disorganized. you pull into the garage and you have to look for a service adviser who is either missing or busy with something else. this is not acceptable for good customer service. for example, i made an appointment to get the cd changer fixed, but when i talked to the adviser he couldnt find it, and even had to call the mechanic not to change the oil. since all this happened ive gone to route 22 toyota with no such complaints. More

The 2008 Toyota Tundra is a bold full-size truck with high performance engines and multi-cab configurations. The Tundra is highly reliable for a long drive. Check out this new truck at Toyotaland, the le high performance engines and multi-cab configurations. The Tundra is highly reliable for a long drive. Check out this new truck at Toyotaland, the leading dealer in Springfield, New Jersey (NJ). For more information about the dealership and its multitudinous features, log on to http://www.1800toyotaland.com/. More