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AutoMax Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
2,426 Reviews
At AutoMax Ocala, we specialize in delivering Quality Cars at Outlet Prices. Browse our extensive inventory online and request more information about any vehicle that catches your eye. Ready for a test drive? Schedule one today and get behind the wheel of your dream car! Plus, don’t forget to ask about our financing options—we’ll work hard to get you approved and on the road in no time.
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1918 SW 17th Street

Ocala, FL

34471

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Showing 2,426 reviews

April 20, 2022

I got a fair deal on my trade and Charlie couldn't had been nicer! Charlie in finance explained everything clearly. I will definitely buy here again. More

by Dominic DiGenova
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Caputo, Charles Wilkins
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Apr 21, 2022 -

AutoMax Ocala responded

Thank you, Dominic. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Sales Team at AutoMax Ocala

April 20, 2022

Everything was wonderful until the check engine light came on the next day after purchase More

by BROWNINGLADONNA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Caputo, Dan Gallagher
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Apr 29, 2022 -

AutoMax Ocala responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Donna, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Team at AutoMax Ocala

April 18, 2022

Nice staff and very courteous. Wonderful place to do business. Would recommend to anyone.speacial thanks to Ryan and Felipe. More

by ben101369
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Calcano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2022 -

AutoMax Ocala responded

It's great to hear that Ryan and Felipe were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

April 16, 2022

We worked with Dimitri and Cash. Both are friendly and not pushy. it was a really good car buying experience and I would absolutely recommend Dimitri to my friends and family. More

by CORY.OLSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri, Cash Stodghill
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Apr 18, 2022 -

AutoMax Ocala responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Cory, and we thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

April 16, 2022

Very happy with the experience! Everyone was very helpful and nice! Thank you to Ben and Dan ! More

by HAPPYCAMPER2216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Caputo
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Apr 18, 2022 -

AutoMax Ocala responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Ben and Dan could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Sales Team at AutoMax Ocala

April 14, 2022

Very professional and efficient . Ryan was delightful to work with. We will definitely be back again. More

by MFBRANTLEY59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2022 -

AutoMax Ocala responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing AutoMax Ocala. The Sales Team at AutoMax Ocala

April 13, 2022

Fast no trouble easy to work with in and out and the people are great and easy to work with More

by ROWDI78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Dippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Calcano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2022 -

AutoMax Ocala responded

Thank you for choosing AutoMax Ocala. We appreciate the positive feedback and look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala

April 12, 2022

You sell lies and broken vehicles. Tell customer nothing is wrong with them. After having a vehicle for less than week had to spend 1800.00 to repair not including the check engine lig More

by TROUBLEITSME13
Price
Recommend Dealer
No
Employees Worked With
David Lenkowski
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Apr 29, 2022 -

AutoMax Ocala responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at AutoMax Ocala

May 23, 2022 -

TROUBLEITSME13 responded

Well I see dealing with them trying to make things right didnt work either.Their response "We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out." Mine "I have spoken to your Tony your GM in the Ocala office. He did not seem very helpful. Beside making me feel stupid. Your Finance man Dan sat there and to me and my husband that these vehicles go through a thorough inspection and everything was in good working condition. Apparently not. I 2 codes (check engine light came on 2 days after I purchased). I informed the salesman David it pulled to the left, so I went to get alignment and found out it needed ball joint and bearings. So I am still fighting with them. All before I even make my 1st payment. And saying I will give you $150 is not working it out." "I know they said they didn't want to do anything because I had the repairs done and didn't contact them first and I purchase the vehicle as is. Also because I put the comment on this site they would had done more but I gave them a negative review on social media. This is the only place I made an response to about the dealership. I did contact the BBB but because we couldn't come to an agreement they closed the case. They kept telling me we will give you, your car back and your down payment. I told them " that I already had your vehicle repaired so now I would be out the $1800 still and get my car and down payment back. How is that fair. Yes I would love for someone other than the people I spoked to at the dealership to contact me." As you can see they never did anything to make it right. First time purchasing there and last time. I guess that is why they say Buyer Beware.

April 12, 2022

Edgar was an awesome sales guy! ! Annette was very nice and helpful. Staff stayed late to finish our purchase! We never felt rushed or pressured. More

by EMILY.BACULIK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annette Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Manzanares
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Apr 13, 2022 -

AutoMax Ocala responded

Thank you so much for your kind words, Emily, and for taking the time to leave us this wonderful feedback! The Sales Team at AutoMax Ocala

April 11, 2022

Dan was one of the best salesman I have ever dealt with,very curtious and knowledgeable about the car What a great experience it was .NO PRESSURE. Fast and easy , so happy. Linda More

by LINDA.KELLY595
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annette Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cash Stodghill, Dan Gallagher
Report | Print
Apr 11, 2022 -

AutoMax Ocala responded

Thank you for sharing your experience with us! We're happy to hear it went well with Dan and we hope you enjoy your new vehicle. We truly appreciate your feedback! The Sales Team at AutoMax Ocala

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