AutoMax Preowned Marlborough

Worst experience horrible dishonest and extremely sleezy. Stay away I deal with dealerships everyday and this is by far the most dishonest and terrible place EVER!!!!!!!!! No wonder I have never seen my clie Stay away I deal with dealerships everyday and this is by far the most dishonest and terrible place EVER!!!!!!!!! No wonder I have never seen my clients but cars from there. I will always give others advice to stay away!!!!!!!!! I also am writing on every website that rates them and the BBB will be getting a MAJOR complaint......I will never recommend them and I have tons of clients it's too bad they don't even try to make things right they just dont call and don't give a S$&@ about others feelings just make them feel like it's their fault even if they messed up.. More

Thank you Paul & Al for all of your help! There were Thank you Paul & Al for all of your help! There were many vehicles to choose from and I had a tough time deciding! Thanks for all of your time! Dia Thank you Paul & Al for all of your help! There were many vehicles to choose from and I had a tough time deciding! Thanks for all of your time! Diannah More

This is the second car we bought from Paul at Automax. We went back there because they are trustworthy and reliable. The cars on the lot are all in great shape, and they work hard to put you in the right car went back there because they are trustworthy and reliable. The cars on the lot are all in great shape, and they work hard to put you in the right car! Al (the GM) worked with us to get the finance done ASAP so we could drive it home the next day. I would happily recommend them! More

I learned about AutoMax while I was looking for a relatively new used car, visited the dealership and test drove two of the cars I had previoulsy selected. I got easy access to both cars and the car relatively new used car, visited the dealership and test drove two of the cars I had previoulsy selected. I got easy access to both cars and the car dealer was a pleasant person. The whole process from selecting the car, to getting some minor repairs done and paying for it went smooth. I like the prices the delaership offered and will most defintely go there again. I was pleased with the service and the 2011 Honda Pilot I got is awesome. More

My son saw a car on line and went to xx. it out.2010 chevy malibu he drove the car and decided to buy it. he had some concerns about the car the brakes where squealing and it had a thumping sound in t chevy malibu he drove the car and decided to buy it. he had some concerns about the car the brakes where squealing and it had a thumping sound in the right front of the car.he was told it would be fixed before he picked up the car the air bag light was on as well. he asked to see the car fax and found it to be clean, so he thought. but when he did the paper work one of the last things he signed was a form stating that the car had body and paint work the paper was never explained to him he was just told to sign the form. he did not read it at that time [His Bad] A few days later he went to pick up the car he heard the same brake squealing he called his salesman Chris and made an appointment to bring it back. the next day he took it to Imperial Chevy in Mendon to get it inspected the air bag light was on recall so he had it fixed he also asked them to give the car a good checking out they found that it needed a caliper rotors and pads he told them that he thought Auto Max service had done the brakes. he was told that the brakes looked as if they where never done he was also told that the transmission had a very bad leak. he dropped the car off at Auto Max to have these things fixed, by the way he had the car for less than a week. when he dropped it off he was told it would take a day to fix so he asked if he could have a loner to drive to work he was told no problem but he had to pay for it, keep in mind he has had the car less than one week and has already spent his own money to have A sticker put on it and have A through inspection done on the car he told Auto Max that he was broke and would they please give him the loner at no charge. He was told NO. he dropped the car off on a Thursday and when he called on Friday he was told they had to order the part for the transmission and it would not be done till Monday WOW great way to make some extra money on the rental. When he picked the car up on Monday he was told it was all set brakes where done and the tranny was fixed he was told it was the right side axle seal. after a few more days he felt a vibration in the front end at around 60 mph this time i took the car back to Auto Max spoke to Chris and he reffered me to Lou in service he told me he would have to xx. it out to see if it really had a problem i decided not to have Lou look at it based on the last time we took it back so again we took it to Imperial Chevy we had the tires balanced witch by the way are miss matched and A four wheel aliment done. I asked that they xx. the front end out for any signs of replaced parts because of our concerns about the car having had body and paint work. they did this for us at no charge and upon inspection told us that the rear brakes where good but the front brakes needed to be changed soon,keep in mind that in the very beginning my son told them that the brakes where squealing but the best part was when they told us that the right front axle seal was leaking badly same one they said they had fixed remember my son had to wait the weekend so Auto Max could GET THE PART [YA RIGHT] MORE LIKE GET THE EXTRA 2 DAYS ON THE RENTAL . A TOTAL SCREWING I have the paper work from AUTO MAX saying they replaced the right front axle seal and i also have the paper work saying that the chevy DLR..found it to be leaking badly and replaced it. DONT WALK RUN FROM AUTO MAX YOU WILL BE DOING YOUR SELF A FAVOR More

The price online is the price you pay no hidden fees plus your vehicle is ready for the road all cars are below5 years old your vehicle is ready for the road all cars are below5 years old More

The service was fast, efficient, and enjoyable. They did everything they could to be flexible with my specific needs. I called them on a saturday, they picked the vehicle up from another town, I called the everything they could to be flexible with my specific needs. I called them on a saturday, they picked the vehicle up from another town, I called the next morning they had the car all set for me to drive away with a smile. I got the car of my dreams. I call them paul the doll and Dan the man. More

I had a really good experience buying my car there.i would definitely recommend it hands down to anyone looking to get a preowned car would definitely recommend it hands down to anyone looking to get a preowned car More

Paul DiCarlo is the best salesman there! He helped us throughout every step of the process and made sure we were comfortable and on the same page. Buying a car is a big financial investment and Paul reas throughout every step of the process and made sure we were comfortable and on the same page. Buying a car is a big financial investment and Paul reassured me I was making the right decision by answering all of my questions. I'm so happy with my brand new Audi A4 it runs perfectly and looks great! No issues whatsoever, and the best part is that I get free service for a year! That's a lot of money saved right there. For anyone looking for a good car go to automax and talk to Paul! More

Both Chris and Stuart provided world class customer service and went above and beyond on every aspect of the sale, from the initial inquiry on the vehicle, to the day the vehicle was delivered to me. service and went above and beyond on every aspect of the sale, from the initial inquiry on the vehicle, to the day the vehicle was delivered to me. I would strongly recommend Auto Max, Chris Trombley and Stuart Sterling to find you and deliver your next vehicle. More