AutoNation Acura Hunt Valley

Great dealership with good customer service i appreciate that hard work and dedication they showed to me that hard work and dedication they showed to me More

Richard was amazing this was my first time purchasing a brand new vehicle from a dealership and my experience was awesome. Richard educated me and continues to check on to ensure my car is working effecti brand new vehicle from a dealership and my experience was awesome. Richard educated me and continues to check on to ensure my car is working effectively and if I encounter any problems I can reach out to him. More

Very clean and trustworthy. I would recommend to a friend. Although, should provide water while the customer waits for their vehicle to be serviced I would recommend to a friend. Although, should provide water while the customer waits for their vehicle to be serviced More

The service department is friendly and my service was completed quickly. The waiting area is comfortable and clean. completed quickly. The waiting area is comfortable and clean. More

Horrible experience. When I bought the car I Was promised they would remove scratches and detail my vehicle. Well I had to bring it back to be detailed because the day t When I bought the car I Was promised they would remove scratches and detail my vehicle. Well I had to bring it back to be detailed because the day they told me the detail was being done it wasn't. I was sent home with a dirty car and no tag bracket or anything covering the front tag spot. Took it back for a promised detail and Leaves were still in the cracks if my hood. Scratch still looked the same and I got so much dirt when I got home and actually cleaned the inside with awesome. The seatbelt hooks were dirty, driver seat filthy and whoever owned it had a dog because there was slobber all around the window frames even after I was told it was detailed. The manager took it to the back and removed a spot I pointed out to him easily so I know the car was never detailed. There were not even vacuum marks or shampoo marks. I do know what a detail consist of. I would never in my life send anyone to this place unless I don't like the person. I sold cars for 13 years and never have a given anyone this type of service. It was very much unacceptable. More

I walked in the dealer and was greeted with a smile and hello. My experience was great. I knew what I wanted I and was net going to deviate. When I say the staff was great from start to finish it was hello. My experience was great. I knew what I wanted I and was net going to deviate. When I say the staff was great from start to finish it was . I was very happy due to all of my demands were met. I will be returning and referring. More

Worst dealership I've ever dealt with. Upper management as well as sales personnel gave the impression they couldn't care whether they sold you a car or not. Finance Managers office was a Upper management as well as sales personnel gave the impression they couldn't care whether they sold you a car or not. Finance Managers office was a mess wwith piles of paper everywhere. I even had someone else's personnel information mixed in with mine. Was lied to on two o occasions by the service manager. More

We had a terrible experience. The communication from the service team about our vehicle was nonexistent. The only way I got an update was if I called. When I picked my car up, The communication from the service team about our vehicle was nonexistent. The only way I got an update was if I called. When I picked my car up, they had no idea what was done and were going to give me a call back -- I am still waiting. The problem still exists. More