AutoNation Acura Hunt Valley

Great dealership to work with. Salesman and general manager were both excellent. No arrogance no games, straight information and willing to work with you. Salesman and general manager were both excellent. No arrogance no games, straight information and willing to work with you. More

I recently purchased a vehicle from Acura Hunt Valley, and the experience was excellent from start to finish and the experience was excellent from start to finish More

I had a wonderful car buying experience at this dealership. Jerrell was great to work with, as he was patient and did not pressure me. dealership. Jerrell was great to work with, as he was patient and did not pressure me. More

The staff are very helpful . The give honest feedback I am New to Acura love it!!! The give honest feedback I am New to Acura love it!!! More

I recently purchased a vehicle from Acura Hunt Valley, and the experience was excellent from start to finish. My salesperson, Charles Dickerson, was professional, patient, and genuinely helpful - no high and the experience was excellent from start to finish. My salesperson, Charles Dickerson, was professional, patient, and genuinely helpful - no high-pressure sales tactics, just good customer service. Charles even followed up after the sale to make sure I was satisfied. More

Have had so many bad experiences here. I attempt to get them addressed by Mike the service manager but he doesn’t reply to emails in a timely manner and doesn’t have time for a 5 minute ph I attempt to get them addressed by Mike the service manager but he doesn’t reply to emails in a timely manner and doesn’t have time for a 5 minute phone call with me. I’ve been trying to get a hold of him for around 2 weeks now. More

Purchased a new 2024 MDX 12/2024 from Hunt Valley Acura. Never received tags or any other paperwork. After 2 weeks & on my 8th call (I left 7 messages with no call back) I finally got to talk with a manag Never received tags or any other paperwork. After 2 weeks & on my 8th call (I left 7 messages with no call back) I finally got to talk with a manager. We had to park the MDX because the temp tags had expired and the dealership forgot to process our paperwork. The paperwork that they charge $800 to do. I could have done it in 15 min @ DMV, but they wont allow that. We were also promised an owners manual as it had been removed from the glove box. I have given up on that & will end up paying $100 for one off of Ebay. Very disappointed that such simple tasks turned out to be an issue for this dealership.. There are Acura dealers everywhere, go elsewhere. More

I had a great experience at Acura Hunt Valley. Naz Blount and team were very easy to work with, they were very informative and helpful without pressure tactics. I ultimately bought a car and am Naz Blount and team were very easy to work with, they were very informative and helpful without pressure tactics. I ultimately bought a car and am very pleased with my experience. This is the second car I purchased from this dealership (prev. Frankel); everyone from sales to parts to service are very friendly and professional. I highly recommend this dealership. More

Naz Blount was super easy to work with. Very professional and no games. We highly recommend him as your salesperson. Very professional and no games. We highly recommend him as your salesperson. More

If it were possible to put negative stars I would. I purchased my vehicle there on 1 November 2024. Upon purchasing my car, it had almost a quart excess of oil in the car. Who sells a new vehicle over I purchased my vehicle there on 1 November 2024. Upon purchasing my car, it had almost a quart excess of oil in the car. Who sells a new vehicle overfilled with oil? That could cause a catastrophic failure. That alone is gross incompetence if not willful negligence. I still haven't gotten my vehicle registered in my state of residence nor has anyone answered any questions concerning sending new temporary tags. My temporary tags expired on 31 December 2024. I would never purchase, service or have anything done with such an unprofessional business. This place is a nightmare, and they should be ashamed and criminally investigated. More