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AutoNation Acura Hunt Valley

Cockeysville, MD

4.8
373 Reviews

10400 York Rd

Cockeysville, MD

21030

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373 Reviews of AutoNation Acura Hunt Valley

February 07, 2023

Very helpful with all aspects of buying a car. Dean in sales was efficient in moving us through the transaction. Donna in the service department is outstanding and goes “above and beyond” with ev More

by Djminkin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Barber, Donna Tipton
Feb 12, 2023 -

AutoNation Acura Hunt Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Hunt Valley! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 04, 2023

Great service experience. Will go back again in the future. Reasonable cost for the service. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 07, 2023 -

AutoNation Acura Hunt Valley responded

Hi Tony, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2023

I purchased my car at the end of the lease. I was going to lease a new car but was only offered the residual value on a new lease. I was kept waiting for about 2 hours to complete the transacti More

by Nscj46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reina Boucher
Feb 01, 2023 -

Nscj46 responded

I have dealt with this dealership in past but it seems to have changed under new ownership. My lease was up but was unable to lease a new car and purchased my present car. The transaction took a unreasonable amount of time to complete , I was kept waiting over 2 hours. The sales person was helpful and apologized for the delay but it was not her fault. I never had a problem in the past, bought 3 cars here and always returned for service.

February 01, 2023

I have been a customer for 33 years. They always do an excellent job. Everything is communicating properly and on time. George always helps me out when I have any type of problem. More

by jackmcfarland1492@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Feb 05, 2023 -

AutoNation Acura Hunt Valley responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura Hunt Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 23, 2023

The experience of buying a car at AutoNation Acura Hunt Valley was definitely smooth and efficient. The associates Rheina and Adam made everything easy. The manager Jim was a warm and knowledgeable guide. More

by pjtrswpam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rheina, Adam Green, Jim (manager), Henry Hylton
Jan 27, 2023 -

AutoNation Acura Hunt Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 22, 2023

AutoNation Acura in Hunt Valley is consistent in providing exceptional service. My appointment was handled professionally and competently. The waiting room is comfortable and the staff are pleasant. More

by KFavor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Jan 25, 2023 -

AutoNation Acura Hunt Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 21, 2023

Excellent service. Nice comfortable waiting room. Friendly service. Service time was good as well. Great!! More

by Tronn3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can not remember
Jan 24, 2023 -

AutoNation Acura Hunt Valley responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

January 12, 2023

Mark & the staff were awesome. Great customer service ! Very knowledgeable & answered every question. I highly recommend them ! More

by Crys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 18, 2023 -

AutoNation Acura Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 08, 2023

Great job, fast service and friendly people. This is my go to place to get my car serviced More

by ihcui87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jonathan
Jan 11, 2023 -

AutoNation Acura Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 03, 2023

Great, quick, precision service with careful and considerate staff. Donna was effective in her explanation of service appointment. More

by akennz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna and John
Jan 07, 2023 -

AutoNation Acura Hunt Valley responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

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