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AutoNation Acura North Orlando

Sanford, FL

4.8
1,015 Reviews
For North Orlando area residents, there is no better place for cars and SUVs than AutoNation Acura North Orlando. Our expansive showroom is located just a half hour north of Downtown Orlando, in the city of Sanford. Featuring one of the largest inventories of new and used Acura models in Orlando, our dealership in Sanford has it all! Visit our showroom in-person or online to learn more about what a new Acura can do for you.
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1001 Rinehart Rd

Sanford, FL

32771

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Showing 1,015 reviews

July 18, 2023

Very accommodating to my needs. Friendly and knowledgeable about the care. Excellent service by everyone at the dealtership. More

by Linwitt529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Two Michaels
Jul 25, 2023 -

AutoNation Acura North Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2023

The staff is very courteous. Marcos was an excellent service advisor. I would highly recommend. More

by Cdloyd3747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
marcos
Jul 24, 2023 -

AutoNation Acura North Orlando responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura North Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

Always a great experience getting in and out for my maintenance on my RDX. They kept me informed while I waited and even provided a video of the mechanic waking thru many checkpoints. And the car is w More

by tsm_chgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Jul 24, 2023 -

AutoNation Acura North Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

PATHETIC AWFUL SERVICE DEPARTMENT! !!! AFTER 4 YEARS OF WORKING ON ROUTINE SERVICE TO OTHER REPAIRS, THE EXPERIENCE IS THE SAME…DISGUSTING!!! NO ACCOUNTABILITY AND NO INTEGRITY IN Q More

by Bellaire947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff, Justin
Jul 17, 2023 -

AutoNation Acura North Orlando responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (407) 680-0749 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Jul 18, 2023 -

Bellaire947 responded

Called back the phone number provided on 07/18/23 at 4:55pm to speak with GM as requested. The auto call states to press 5 for other departments, once I did it just rang and then sent me back into the answering queue! I then hung up and called back again and was connected to Nick in sales. He attempted to get the GM on the phone while I’m writing this response and now after 8 minutes on hold I’m going to hang up. The message is LOUD AND CLEAR! AutoNation Acura does not have the principles-moral-values to respect the concerns of the consumer…SAD!:-(

July 13, 2023

I rated Acura North and my service advisor Marcos Five Stars. Great customer service and fast completion of servicing my car. The only nit picky, negitive I would say was the free wash after the service w More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Martinez
Jul 17, 2023 -

AutoNation Acura North Orlando responded

Hello Sean, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 11, 2023

We had a great experience with this dealership and professional people who answered all our questions. More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sanchez, Jose the manager, Josh, Oguz and Robin
Jul 15, 2023 -

AutoNation Acura North Orlando responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Jul 15, 2023 -

Tony responded

Much appreciated. We will certainly stop in when back in the area. Awesome service and great staff.

July 11, 2023

We appreciate the no pressure approach to car buying. We bought our daughter's first vehicle here and Joshua Parazine was wonderful to work with and took extra time to show our daughter all the important More

by TerriH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parazine
Jul 15, 2023 -

AutoNation Acura North Orlando responded

Hi Terrih, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 11, 2023

The customer service I received during my first oil change was exceptional. I loved the video they sent of my vehicle inspection. I would definitely recommend this dealership to family and friends. More

by Lp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 15, 2023 -

AutoNation Acura North Orlando responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 10, 2023

Adam, Francois, and team members made my buying experience at Auto Nation Acura truly enjoyable. I got a great vehicle at a very reasonable cost and in an stress-free environment. Really felt more More

by Lcdepietro83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, Francois, Marcos, Jeff, Kyle
Jul 13, 2023 -

AutoNation Acura North Orlando responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 07, 2023

Awesome service once again. Never disappointed when I leave and Jessica is by far one of the best service advisors I have dealt with. More

by unser2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 10, 2023 -

AutoNation Acura North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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