Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Acura North Orlando
Sanford, FL
1,015 Reviews
For North Orlando area residents, there is no better place for cars and SUVs than AutoNation Acura North Orlando. Our expansive showroom is located just a half hour north of Downtown Orlando, in the city of Sanford. Featuring one of the largest inventories of new and used Acura models in Orlando, our dealership in Sanford has it all! Visit our showroom in-person or online to learn more about what a new Acura can do for you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,015 reviews
January 06, 2023
My husband and I, walked in to AutoNation Acura just to test drive an RDX, not really with the intent to buy. We were met by Jay who assisted us and was great to work with. She took very good care of us fr test drive an RDX, not really with the intent to buy. We were met by Jay who assisted us and was great to work with. She took very good care of us from beginning to end. She has such charisma, personality and cool aura about herself. With her guidance and support she made the whole car buying experience a great one. She then connected us to Josue the manager who treated us with 100% great customer service. He kept it real with us and showed us that he had our best interest. We felt really comfortable in our decision making. This has not been our first rodeo with dealers but it has been the best one. Needless to say we ended up driving out with the RDX and I have to say that I’m very happy with our purchase. We will go back to them in the future. I would highly recommend this dealership to my family and friends. Thank you Jay and Josue and to the entire AcuraNation family. Happy 2023! More
by marilynmal626
Employees Worked With
Jay, Josue
January 04, 2023
Great car and service techs…. .but beware of Sales….. Autonation Acura……you deserve this, especially after pestering me for a review, although when it serves you, you ignore my re .but beware of Sales….. Autonation Acura……you deserve this, especially after pestering me for a review, although when it serves you, you ignore my requests for civil treatment. Unscrupulous, mis-leading, bordering on fraudulent advertising/promotion. But the absolute worse part is their total lack of professionalism, and sense of common decency in business practices to respond when they say they will….which obviously flows from the top. So after having been a loyal Autonation Acura customer for 10 years, I contact the Autonation SE Market President who recommends I introduce myself to Mike Thomas as I look to purchase my 3rd RDX from them. Having received a letter stating my vehicle was worth approximately $28,490 I meet with Mike Thomas who texts me back they are will offer me $22,000 which I found shocking and politely asked why the huge difference. Whether he was clueless, or simply didn’t trust me, he requested proof of the letter which I submitted with a claim he would look into it, after I apologized for bothering him. Never heard back, so I contact the SE President who promises to get the GM, Adam Safdari involved, and guess what? A month has gone by, and no response, nothing, nada, zip. So if you don’t mind being misled, jerked around, having your time wasted, and just being treated like a non entity after having spent thousands of dollars with them….this is your place. But don’t trust me alone…..would HIGHLY recommend you check them out on the Central Florida Business Bureau….. C-, which is pretty sad for a high end dealership, getting a 1.333 out 5 Star Rating. UPDATE - Immediately after posting this review, I get an email from Safdari feigning ignorance of any of this situation…..no apologies, no explanation, complete denial of any knowledge incuding the deletion of my review. Once again……if you like to be jerked around, this is your place! More
by Jack
Employees Worked With
Thomas, Safdari
January 02, 2023
We purchased our 2020 Acura MDX 3 years ago, Love the Car, and the dealership's customer service has always been great! We love our sales rep, Fettah! My recent oil change I worked with Lee, he was awe Car, and the dealership's customer service has always been great! We love our sales rep, Fettah! My recent oil change I worked with Lee, he was awesome! More
by mbstott
Employees Worked With
Lee
January 01, 2023
Friendly, fast and convenient. Great dealership and customer service. I always enjoy my experience at Acura Auto Nation North Orlando. Great dealership and customer service. I always enjoy my experience at Acura Auto Nation North Orlando. More
by Cjsdad7811
Employees Worked With
Carolyn Ray
December 30, 2022
Great service at AutoNation Acura on Rinehart in Sanford. My service tech Lee was very professional and handled my service request in a timely manner. I would recommend this service center for future Acura My service tech Lee was very professional and handled my service request in a timely manner. I would recommend this service center for future Acura repairs/service. More
by jewdeej
Employees Worked With
Lee in service
December 29, 2022
Service department is very good at getting your car done in a timely manner and great customer service. Inform you with updates on how long your car will be in a timely manner and great customer service. Inform you with updates on how long your car will be More
by Skipmaud6870
Employees Worked With
Jeff
December 29, 2022
Autonation Acura……you deserve this, especially after pestering me for a review, although when it serves you, you ignore my requests for civil treatment. Unscrupulous, mis-leading, bordering on fraudule pestering me for a review, although when it serves you, you ignore my requests for civil treatment. Unscrupulous, mis-leading, bordering on fraudulent advertising/promotion. But the absolute worse part is their total lack of professionalism, and sense of common decency in business practices to respond when they say they will….which obviously flows from the top. So after having been a loyal Autonation Acura customer for 10 years, I contact the Autonation SE Market President who recommends I introduce myself to Mike Thomas as I look to purchase my 3rd RDX from them. Having received a letter stating my vehicle was worth approximately $28,490 I meet with Mike Thomas who texts me back they are will offer me $22,000 which I found shocking and politely asked why the huge difference. Whether he was clueless, or simply didn’t trust me, he requested proof of the letter which I submitted with a claim he would look into it, after I apologized for bothering him. Never heard back, so I contact the SE President who promises to get the gem of a GM, Adam Safdari involved, and guess what? A month has gone by, and no response, nothing, nada, zip. So if you don’t mind being misled, jerked around, having your time wasted, and just being treated like a non entity after having spent thousands of dollars with them….this is your place. But don’t trust me alone…..would HIGHLY recommend you check them out on the Central Florida Business Bureau….. C-, which is pretty sad for a high end dealership, getting a 1.333 out 5 Star Rating. More
by Jack
Employees Worked With
Mike Thomad
