
AutoNation Acura North Orlando
Sanford, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The dropoff and pickup process was extremely seamless as I was in and out within 10 minutes for both. The communication was excellent as Carolyn kept me apprised of the initial diagnosis and completion of t I was in and out within 10 minutes for both. The communication was excellent as Carolyn kept me apprised of the initial diagnosis and completion of the work. Thank you Carolyn. More
Autonation Acura in Sanford is our go-to service center. The waiting area has plenty seating in different areas if you need to wait. The coffee is good! I recently used one of their loaner cars and enjoye The waiting area has plenty seating in different areas if you need to wait. The coffee is good! I recently used one of their loaner cars and enjoyed driving it for a few days. Their service team is very friendly. Lee Chrestman has been our service guy and he is excellent. He is thorough, informative and goes beyond what is required. This is our second Acura RDX. More
Waited three and one half hour's for oil change, tire rotation and freon. Why schedule appointment, only t5o sit and wait. Service writer told me diagnostics indicated ac was fine. No need to check fre rotation and freon. Why schedule appointment, only t5o sit and wait. Service writer told me diagnostics indicated ac was fine. No need to check freon. I said please appease me. Shot time late he came back and said the freon was low. More
Upon arrival I was sent inside the dealership to wait for my service rep. It didn’t come across as a friendly greeting! It took a long time to check in vehicle even though I had appointment and arrived on my service rep. It didn’t come across as a friendly greeting! It took a long time to check in vehicle even though I had appointment and arrived on time. I did not wait at dealership as I had arranged a ride with a friend. The updates and cost of services via text were much appreciated. The time frame for services were accurate. I was notified via text that my car was ready. Upon arrival, I had to wait a lengthy amount of time for the paper work and payment process. I felt the paper work should have been ready when I arrived since my car was ready. More
Had my Acura MDX from this location for over a year now I love my car and always have had great service taking it in for maintenance, the customer service is very nice and always explains everything to you f love my car and always have had great service taking it in for maintenance, the customer service is very nice and always explains everything to you fully. More
Worst car buying experience ever! They sold me a car that immediately gave me problems I bought a warranty and they never gave me any help I tried to trade it in after 2 months and t They sold me a car that immediately gave me problems I bought a warranty and they never gave me any help I tried to trade it in after 2 months and they told me the vehicle had too many problems. I tried to contact the manager for weeks. Left multiple messages with multiple people. I tried to cancel my warranty and was told I couldn’t. When I tried to buy a new vehicle they wouldn’t even take mine as a trade in they told me it had too many problems. I wasn’t given any help no returned calls and was told flat out by a sales person to leave. They refuse to refund my warranty money even tho I only owned the vehicle 4 months. Never deal with this location this car was supposedly certified even though it was sold to me with blown shocks seized up tire rods wheel bearing was blown control arm bent and all brake rotors are warped!!!! STAY AWAY!!!! More
I have always been pleased with the service at AutoNation Acura North Orlando. They accommodate their clients to the best of their ability. Thank you! Acura North Orlando. They accommodate their clients to the best of their ability. Thank you! More