AutoNation Acura North Orlando

Upon arrival I was sent inside the dealership to wait for my service rep. It didn’t come across as a friendly greeting! It took a long time to check in vehicle even though I had appointment and arrived on my service rep. It didn’t come across as a friendly greeting! It took a long time to check in vehicle even though I had appointment and arrived on time. I did not wait at dealership as I had arranged a ride with a friend. The updates and cost of services via text were much appreciated. The time frame for services were accurate. I was notified via text that my car was ready. Upon arrival, I had to wait a lengthy amount of time for the paper work and payment process. I felt the paper work should have been ready when I arrived since my car was ready. More

Once again another fine job done by Autonation Acura! Your service advisor Julianna is the best. Your service advisor Julianna is the best. More

Worst car buying experience ever! They sold me a car that immediately gave me problems I bought a warranty and they never gave me any help I tried to trade it in after 2 months and t They sold me a car that immediately gave me problems I bought a warranty and they never gave me any help I tried to trade it in after 2 months and they told me the vehicle had too many problems. I tried to contact the manager for weeks. Left multiple messages with multiple people. I tried to cancel my warranty and was told I couldn’t. When I tried to buy a new vehicle they wouldn’t even take mine as a trade in they told me it had too many problems. I wasn’t given any help no returned calls and was told flat out by a sales person to leave. They refuse to refund my warranty money even tho I only owned the vehicle 4 months. Never deal with this location this car was supposedly certified even though it was sold to me with blown shocks seized up tire rods wheel bearing was blown control arm bent and all brake rotors are warped!!!! STAY AWAY!!!! More

Had my Acura MDX from this location for over a year now I love my car and always have had great service taking it in for maintenance, the customer service is very nice and always explains everything to you f love my car and always have had great service taking it in for maintenance, the customer service is very nice and always explains everything to you fully. More

They always greet me right away and with a smile. There is no problem to hard for them to help me out with. Very courteous and genuine. There is no problem to hard for them to help me out with. Very courteous and genuine. More

I have always been pleased with the service at AutoNation Acura North Orlando. They accommodate their clients to the best of their ability. Thank you! Acura North Orlando. They accommodate their clients to the best of their ability. Thank you! More

The service advisors and technicians have done a great job keeping our 2005 MDX and 2012 TL operating safely and reliably. We purchased both vehicles here in December 2012 and have had them regularly serv job keeping our 2005 MDX and 2012 TL operating safely and reliably. We purchased both vehicles here in December 2012 and have had them regularly serviced here since then. Two of our favorite benefits have been driving late model loaner cars and having a senior technician do a road test to ensure a major repair was done right. The latest service appointment had a new feature: a text from the technician with a video walkaround inspection underneath the lifted vehicle. This was a delightful surprise and much appreciated. More

Brought my TLX Type S to get its first service. I received the car back with smudges and oil residue on the paint and inside the engine bay. I was highly disappointed that I did not receive the car I received the car back with smudges and oil residue on the paint and inside the engine bay. I was highly disappointed that I did not receive the car back exactly how I brought it in. Hesitant on bringing my car back here for service. More

The Acura Team at North Orlando are great to work with. Place an order, was called when it came in. Paperwork was ready to sign and we were out the door. Place an order, was called when it came in. Paperwork was ready to sign and we were out the door. More

Awesome people love working with them. They made the process fast and easy. Fettah was the man, he’s the man to see. They made the process fast and easy. Fettah was the man, he’s the man to see. More