AutoNation Acura North Orlando

Customer service was prompt and professional. Waiting areas were good and bathrooms were very clean. Service representative provided thorough explanation of work required and service was comple Waiting areas were good and bathrooms were very clean. Service representative provided thorough explanation of work required and service was completed within a reasonable amount of time. More

Always quick, friendly and done right by Acura certified techs. My car only sees this dealer for service. techs. My car only sees this dealer for service. More

Marcos was Very pleasant. I was done in one hour. He shared a video showing the current status of.my car tires and brakes. He clearly explained everything that was done and wh I was done in one hour. He shared a video showing the current status of.my car tires and brakes. He clearly explained everything that was done and what will need to be done in the next visit. He also asked if I wanted my car cleaned and my car was returned with shiny wheels and a clean interior. More

Excellent service by Marcos and the team who was professional, personable and helpful with questions professional, personable and helpful with questions More

The dealership was extremely helpful and went out of their way to help. My service person was friendly and communicated with me constantly. This was a very positive experience!!!! their way to help. My service person was friendly and communicated with me constantly. This was a very positive experience!!!! More

I was told that my vehicle needed services that were previously completed at this dealership within a time span that made me feel I was being taken advantage of. Not a pleasant experience. previously completed at this dealership within a time span that made me feel I was being taken advantage of. Not a pleasant experience. More

I bought my first new car at AutoNation Acura in Orlando a few days ago. What a great experience! The customer lounge was calm and comfortable with free beverages and wifi while I was waiting for applicatio a few days ago. What a great experience! The customer lounge was calm and comfortable with free beverages and wifi while I was waiting for applications and paperwork to finalize. The dealership showroom was clean and showcased a few models in the Acura range of vehicles. About the sale though. I was in contact via email for a week with Brenna Collins. She is a wonderful and cheerful salesperson. Brenna is easy to talk to and willing help with anything she can. Brenna answered all the questions I had about my car. She and I discussed my trade and finance options. We talked about all of the tech and features that came in the car as well as who to contact when I am ready to have accessories installed and tint put on my windows. Brenna working along with her Finance Manager Kyle Morgan were able to find a local credit union for finance and kept my payments below my max requirements. Kyle is a tell it like it is guy who is going to help you and give you the facts just like Brenna. Kyle and I went over finance options, protection packages and discussed accessories as well. my time spent dealing with Brenna and Kyle felt like I was buying a car from a friend. No surprises. Just open and honest conversation. There were no excessive markups either! I will be taking my car in for service at AutoNation Acura when service is due. When it is time to trade up. I will be right back to talk to Brenna and Kyle again. Thanks! More

Been there twice so far and I've always been treated great. Wouldn't go anywhere else. great. Wouldn't go anywhere else. More

Julianna was very helpful and kept me informed during my MDX multi point inspection and review. This dealership has friendly and helpful staff and is always clean with hot coffee while you wait. MDX multi point inspection and review. This dealership has friendly and helpful staff and is always clean with hot coffee while you wait. More

Marcos is always helpful, friendly, and courteous. Qutayba is very knowledgeable about my MDX and took the time to teach me some of the features I was unaware of. He also gave exciting tidbits abou Qutayba is very knowledgeable about my MDX and took the time to teach me some of the features I was unaware of. He also gave exciting tidbits about the Acura in general. More