AutoNation Acura North Orlando

I really liked the fact that the technician sent a video of work that needed to be completed. The service advisor was informative and professional. The waiting area was comfortable, but it took a little t of work that needed to be completed. The service advisor was informative and professional. The waiting area was comfortable, but it took a little too long for an oil change and tire rotation. I was there for two hours. More

Always great service start to finish at AutoNation Acura North Orlando. The service representative kept me informed throughout the service time and the vehicle was washed and ready when he said it would be! North Orlando. The service representative kept me informed throughout the service time and the vehicle was washed and ready when he said it would be! Love my Acura TLX and love this dealership. More

Friendly advisor, with more than reasonable service prices, timely updates and no surprise service recommendations. prices, timely updates and no surprise service recommendations. More

Great place to shop for a car awesome service customer service grade A love the sales persons service grade A love the sales persons More

Outstanding service! Jeff the service manager is honest and efficient. I highly recommend this dealership. Jeff the service manager is honest and efficient. I highly recommend this dealership. More

Customer service was prompt and professional. Waiting areas were good and bathrooms were very clean. Service representative provided thorough explanation of work required and service was comple Waiting areas were good and bathrooms were very clean. Service representative provided thorough explanation of work required and service was completed within a reasonable amount of time. More

We researched online the car we wanted. We called and asked for an out the door price so that we could decide if it was worth the trip. We arrived, test drove the vehicle, decided to purcha We called and asked for an out the door price so that we could decide if it was worth the trip. We arrived, test drove the vehicle, decided to purchase it. It was very easy, no stress. Also, they provide startbucks coffee. (: One thing I'd say ask about is the extended warranty. We purchased an extended warranty evne tho the vehicle is already warrantied for 4,000 miles. I believe our purchased warranty starts at the same time which seems counterproductive. More

Always quick, friendly and done right by Acura certified techs. My car only sees this dealer for service. techs. My car only sees this dealer for service. More

Marcos was Very pleasant. I was done in one hour. He shared a video showing the current status of.my car tires and brakes. He clearly explained everything that was done and wh I was done in one hour. He shared a video showing the current status of.my car tires and brakes. He clearly explained everything that was done and what will need to be done in the next visit. He also asked if I wanted my car cleaned and my car was returned with shiny wheels and a clean interior. More

I bought my first new car at AutoNation Acura in Orlando a few days ago. What a great experience! The customer lounge was calm and comfortable with free beverages and wifi while I was waiting for applicatio a few days ago. What a great experience! The customer lounge was calm and comfortable with free beverages and wifi while I was waiting for applications and paperwork to finalize. The dealership showroom was clean and showcased a few models in the Acura range of vehicles. About the sale though. I was in contact via email for a week with Brenna Collins. She is a wonderful and cheerful salesperson. Brenna is easy to talk to and willing help with anything she can. Brenna answered all the questions I had about my car. She and I discussed my trade and finance options. We talked about all of the tech and features that came in the car as well as who to contact when I am ready to have accessories installed and tint put on my windows. Brenna working along with her Finance Manager Kyle Morgan were able to find a local credit union for finance and kept my payments below my max requirements. Kyle is a tell it like it is guy who is going to help you and give you the facts just like Brenna. Kyle and I went over finance options, protection packages and discussed accessories as well. my time spent dealing with Brenna and Kyle felt like I was buying a car from a friend. No surprises. Just open and honest conversation. There were no excessive markups either! I will be taking my car in for service at AutoNation Acura when service is due. When it is time to trade up. I will be right back to talk to Brenna and Kyle again. Thanks! More